PB30S10138

Service Bulletin Details

Public Details for: PB30S10138

Launch service.


- 2022 - 2021 -

Models from 2022
2022 POLESTAR POLESTAR 2
Models from 2021
2021 POLESTAR POLESTAR 2 
Polestar 
Service and Parts Business
Parts Bulletin
TITLE:
Service Action S10138: Cert Reload
Model Year 2021-2022 Polestar 2
GROUP:
NO:
CAR MARKET:
3
S10138
United States and Canada
REVISIONS:
ISSUE DATE:
STATUS DATE:
2nd Paragraph text updated
2021-11-19
2021-11-19
Page 1 of 1
Reference Bulletin: QB S10138
Polestar Automotive USA, Inc. on behalf of Polestar Performance AB, have decided to launch Service
Action S10138 on certain model year 2021-2022 Polestar 2 vehicles.
Polestar investigations have identified an issue with digital certificates which renders the car unable
to accept an Over-The-Air update (a manual update at retailers is still possible). This may lead to the
customer losing connectivity between the vehicle and the Polestar app.
A total of 119 U.S. and 51 Canadian vehicles are eligible for this service action.
The following part numbers apply:
Part Number
Description
Qty
32292674
Total Upgrade PS 2
1
32264753
Change Market Certificate
1
Note: It’s important to do a total upgrade BEFORE downloading a new certificate.
Produced and printed in the USA and available as an electronic document.
© Polestar 2021

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