LI8200P073331

Service Bulletin Details

Public Details for: LI8200P073331

Intermittently after bus sleep the lower control panel lcp and upper control panel ucp may be panel ucp may be inoperable.


- 2022 - 2021 - 2020 - 2019 - 2018 - 2017 - 2016 -

Upper control panel (UCP) / lower control panel (LCP) inoperable after bus idle
Topic number
LI82.00-P-073331
Version
1
Function group
82.00 - General
Date
8/10/21
Validity
Model series 213, 238, and 257 prior to facelift
Model series 205 as of facelift
Reason for change
Complaint
Intermittently after bus sleep the lower control panel (LCP) and upper control panel (UCP) may be inoperable.
The following DTCs may be stored on an initial quick test after the complaint has occurred:
U104587 "Communication with switch group "Cockpit" has a malfunction. The message is missing."
U115587 "Communication with the lower control panel has a malfunction. The message is missing."
U11A787 "Communication with lower control panel 2 has a malfunction. The message is missing."
Cause
Current Audio/COMAND Operating Unit (A40/9) software
Remedy
Update Audio/COMAND Operating Unit (A40/9) software using XENTRY Diagnosis
Symptoms
Communication/information > Entertainment > Overall system/operation > Button nonfunctional
Control unit/fault code
Control unit
Fault text
A40/9 - Audio/COMAND operating unit (COU [ZBE])
U104587 - Communication with switch group "Cockpit"
has a malfunction. The message is missing.
U115587 - Communication with the lower control panel
has a malfunction. The message is missing.
U11A787 - Communication with lower control panel 2 has
a malfunction. The message is missing.
10.08.2021 16:32:11
© Copyright Mercedes-Benz AG
CTENORE
Page 1 / 2
A40/9 - Audio/COMAND operating unit (COU [ZBE])
U104587 - Communication with switch group "Cockpit"
has a malfunction. The message is missing.
U115587 - Communication with the lower control panel
has a malfunction. The message is missing.
U11A787 - Communication with lower control panel 2 has
a malfunction. The message is missing.
A40/9 - Audio/COMAND operating unit (COU [ZBE])
U104587 - Communication with switch group "Cockpit"
has a malfunction. The message is missing.
U115587 - Communication with the lower control panel
has a malfunction. The message is missing.
U11A787 - Communication with lower control panel 2 has
a malfunction. The message is missing.
A40/9 - Audio/COMAND operating unit (COU [ZBE])
U104587 - Communication with switch group "Cockpit"
has a malfunction. The message is missing.
U115587 - Communication with the lower control panel
has a malfunction. The message is missing.
U11A787 - Communication with lower control panel 2 has
a malfunction. The message is missing.
Operation numbers/damage codes
Op. no.
Operation text
10.08.2021 16:32:11
© Copyright Mercedes-Benz AG
Time
CTENORE
Damage
code
Note
8224952
52 - does not operate correctly. COMAND controller, Audio/COMAND
controller
Page 2 / 2


© dot.report 2024

Use of this information constitutes acceptance for use in an AS IS condition. There are NO warranties, implied or otherwise, with regard to this information or its use. Any use of this information is at the user's risk. It is the responsibility of user to evaluate the accuracy, completeness or usefulness of any information, opinion, advice or other content. EACH USER WILL BE SOLELY RESPONSIBLE FOR ANY consequences of his or her direct or indirect use of this web site. ALL WARRANTIES OF ANY KIND ARE EXPRESSLY DISCLAIMED. This site will NOT BE LIABLE FOR ANY DIRECT, INDIRECT or any other kind of loss.