2060117/3
Service Bulletin Details
Public Details for: 2060117/3
Bentayga hybrid - ac charging timer does not function. Customer statement / workshop findings: the ac charging timer does not function. The customer has difficulties with timed charging. Immediate charging works correctly, but when using
Models from 2022
2022 BENTLEY BENTAYGA HYBRID |
Models from 2021
2021 BENTLEY BENTAYGA HYBRID |
Models from 2020
2020 BENTLEY BENTAYGA HYBRID |
Models from 2019
2019 BENTLEY BENTAYGA HYBRID |
Technical product information Topic Market area Brand Transaction No. Level Status Release date Bentayga Hybrid - AC charging timer does not function Bentley: worldwide (2WBE) Bentley 2060117/3 EH Approval New customer code Object of complaint Complaint type electrical power, electric system, data transfer -> battery management -> charging high-voltage battery -> charging high-voltage battery at home charging station functionality -> faulty electrical power, electric system, data transfer -> battery management -> charging high-voltage battery functionality -> without function / defect Vehicle data Bentayga - Hybrid Sales types Type 4V14F9 4V14F9 4V14F9 4V14F9 MY 2019 2020 2021 2022 Brand Designation Engine code E * E * E * E * Documents Document name master.xml Gearbox code * * * * Final drive code * * * * Position Technical product information Bentayga Hybrid - AC charging timer does not function Transaction No.: 2060117/3 Customer statement / workshop findings The AC charging timer does not function. The customer has difficulties with timed charging. Immediate charging works correctly, but when using timed charging there is a problem “ waking up” the on board charger. Technical background Currently in the event of an issue that causes the vehicle not wake correctly to begin charging at the requested time, the system cannot inform the customer that there has been an issue. Production change Future generation vehicles will have a new Control Unit for the on board charger with its own timer function. Measure With a confirmed Customer complaint of “The AC charging timer does not function”. Check for a static event entry in the internal charger (address 00C6), if Diagnostic Trouble Codes (DTC’s) are stored then these must be resolved. Otherwise, no further action is necessary, raise an information only DISS referencing this TPI.