2057470/3
Service Bulletin Details
Public Details for: 2057470/3
Bentayga hybrid and new flying spur - bentley home charging unit - not functioning. Customer statement / workshop findings: high voltage system - bentley home charging unit (low version) does not function, the following indicator lights a
Models from 2022
2022 BENTLEY BENTAYGA HYBRID |
Models from 2021
2021 BENTLEY BENTAYGA HYBRID |
Models from 2020
2020 BENTLEY BENTAYGA HYBRID |
Models from 2019
2019 BENTLEY BENTAYGA HYBRID |
Technical product information Topic Market area Brand Transaction No. Level Status Release date Bentayga Hybrid and New Flying Spur - Bentley Home Charging Unit - Not Functioning Bentley: worldwide (2WBE) Bentley 2057470/3 EH Approval New customer code Object of complaint Complaint type electrical power, electric system, data transfer -> power supply -> charging socket for high-voltage battery -> LED module for charging socket functionality -> without function / defect Position New workshop code Object of complaint Complaint type electrical power, electric system, data transfer -> power supply -> control unit for high-voltage charger functionality -> without function / defect Vehicle data Bentayga Hybrid Sales types Type MY Brand Designation Engine code Gearbox code Final drive code 4V14F9 4V14F9 4V14F9 4V14F9 2019 2020 2021 2022 E E E E * * * * * * * * * * * * New Flying Spur Sales types Type MY Brand Designation Engine code Gearbox code Final drive code ZG23GB 2022 E * * * Documents Document name master.xml Position Technical product information Bentayga Hybrid and New Flying Spur - Bentley Home Charging Unit - Not Functioning Transaction No.: 2057470/3 Customer statement / workshop findings High voltage system - Bentley Home Charging Unit (Low version) does not function, the following indicator lights are illuminated in red. Bentley Home Charging Unit is connected to an “un-earthed” power supply. Technical background Certain mains power supplies use an “un-earthed” infrastructure, in these specific circumstances it is necessary to deactivate Protective Earth (PE) conductor monitoring on the Bentley Home Charging Unit. Production change Not applicable. Measure Caution: Using the Bentley Home Charging Unit without PE conductor monitoring may result in short circuits, electric shock, e xplosions, fire or burns. The Bentley Home Charging Unit (Low version) should preferably be operated with earthed mains power supplies. Only deactivate PE conductor monitoring when using “un-earthed” mains power supplies, e.g. isolé-terre (IT) earthed systems. Always activate PE conductor monitoring when using earthed mains power supplies. If PE conductor monitoring has interrupted the charging process and the Bentley Home Charging Unit has the following status :• ON/OFF Button LED (1 ) - illuminated in red • Power supply/domestic connection indicator light (2 ) - illuminated in red • Vehicle indicator light (3 ) - illuminated in red PE conductor monitoring should be deactivated. Button (1) – ON/OFF button with indicator light. Status LED (2) - Power supply/domestic connection indicator light. Status LED (3) – Vehicle indicator light. Status LED (4) – Bentley home charging unit indicator light. Button (5) - Reset button with indicator light. Deactivating Protective Earth Conductor Monitoring Press and hold buttons (1 ) and (5 ) simultaneously, the status LED “Bentley home charging unit indicator light” (4 ) will flash white, after six flashes release the buttons for one second. Press both buttons again, the status LED “Bentley home charging unit indicator light” (4 ) will flash white, after six flashes release the buttons. Deactivation will take place automatically after a brief interval. The “ON/OFF Button LED” (1 ) will pulse green and the two status LED’s “Power supply/domestic connection indicator light” (2 ) and “Vehicle indicator light ” (3 ) will illuminate yellow. Activating Protective Earth Conductor Monitoring To activate PE conductor monitoring, press and hold buttons (1 ) and (5 ) simultaneously, the status LED “Bentley home charging unit indicator light” (4 ) will flash white, after six flashes release the buttons, the LED’s for “Power supply/domestic connection indicator light ” (2 ) and “Vehicle indicator light ” (3 ) will go out. The reset will occur automatically after a brief interval. The “ON/OFF LED” (1 ) will then pulse green.