21TC06-RL_Publis

•• PROTECTED 関係者外秘
◄ IMPORTANT UPDATE ►
The attached Region Letter has been updated. Refer to the details below.
DATE
12/16/2021
TOPIC
Updated parts section to include brake fluid as a warranty claimed part and not a sublet.
The most recent update in the attached Region Letter will be highlighted with a red box.
Please review this notification with your staff to assure that all relevant personnel have been briefed regarding this subject.
Thank you for your cooperation.
© 2021 Toyota Motor Sales, USA
INTEROFFICE MEMORANDUM
Original Publication Date: September 30, 2021
To:
All Toyota Region and Private Distributor General Managers / Vice Presidents
From:
Gary Ross
Vice-President, Product Quality and Service Support
SPECIAL SERVICE CAMPAIGN 21TC06 (Remedy)
Certain 2021 Model Year Prius
Pre-Collision System Software Update
Specific information for Region support is provided below.
Condition
One of the Pre-Collision System (PCS) features in your vehicle is called “pre-collision brake assist.” When you apply some
pressure to the brake pedal, this feature of the system can automatically help further reduce speed if sensors detect the
possibility of a crash. Due to incorrect software programming, there could be a delay in the activation of pre-collision brake
assist, resulting in less overall vehicle speed reduction. However, the other features of PCS (the pre-collision warning and precollision braking) are not affected by this programming error.
Dealer Notification
The attached dealer letter will be sent to all Toyota dealers on September 30, 2021.
Region Unique Information
• We have included an operation code for vehicles in which the PCS Brake Booster ECU reprogram is unsuccessful. Dealers
can use this operation code in the event they need to replace the Brake Booster Assy. due to reprograming failure.
Op Code
TC0602
•
Description
Reprogram – PCS Brake Booster ECU + Replace Brake Booster Assy. due to reprogram
failure.
Flat Rate Hours
4.8
A loaner vehicle or alternative transportation through the Toyota Rent-A-Car (TRAC) can be claimed up to a maximum of 1
days, at a maximum of $42.00 per day, as a sublet type “RT” under Op Code TC0602.
o For rentals that exceed the maximum number of allowable days and/or dollars per day, refer to the Toyota
Transportation Assistance Policy (TTAP) for DSPM authorization requirements.
o Rental invoice MUST be attached to all rental claims. These claims may be subject to debit if rental invoice is not
attached.
Part Number
Part Description
47050-47J30
BRAKE BOOSTER ASSY, W/MASTER CYLINDER
00475-1BF03
Brake Fluid
Quantity
1
Maximum Quantity
Per Vehicle 6
Please reference the attached Dealer Letter for additional details.
Please review this notification with your staff to assure that all relevant personnel have been briefed regarding this subject.
Thank you for your cooperation.
© 2021 Toyota Motor Sales, USA