A3522422064312_3

Technical Service Bulletin
2064312/3 "35 Gearbox Malfunction warning on, DTC P17F900 is stored in the TCM"
35 22 42 2064312/3 January 13, 2022. Supersedes Technical Service Bulletin Group 35 number 21-40
dated December 22, 2021 for reasons listed below.
Model(s)
Year
A4, A4
allroad, A5,
2021 – 2022
A5
Sportback,
A5 Cabriolet
VIN Range
Vehicle-Specific Equipment
All
0CK, 0CL, or 0CJ transmission
Q5, Q5
PHEV
2021 – 2022
All
0CJ or 0DK transmission
A6, A6
allroad
2021 – 2022
All
0HL transmission
A7, A7
PHEV
2021 – 2022
All
0HL or 0DK transmission
Condition
REVISION HISTORY
Revision
Date
Purpose
3
-
Revised Warranty (Updated Labor Operations for 3.0 TFSI models)
Revised Required Parts and Tools (Added 3.0 TFSI model specific parts)
2
12/22/2021
Revised title
Revised Service (Added Note for PHEV models)
Revised Warranty (Updated Labor Operations for PHEV models)
Revised Required Parts and Tools (Added 0DK specific parts and corrected
part number in repair option 2)
1
10/20/2021
Initial publication
Customer states:
• The gearbox malfunction message is on.
Workshop findings:
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of Audi of America, Inc., its affiliated companies and its licensors. All rights are reserved to make changes at any time without notice. No part of this document may be reproduced, stored in a
retrieval system, or transmitted in any form or by any means, electronic, mechanical, photocopying, recording, or otherwise, nor may these materials be modified or reposted to other sites, without
the prior expressed written permission of the publisher.
Technical Service Bulletin
The following DTC may be stored in the transmission control module (TCM), J217 (address word 0002):
• DTC P17F900 (Parking lock Mechanical malfunction) with symptom code 22345.
There may be various other DTCs indicating a low hydraulic pressure.
Technical Background
Not applicable.
Production Solution
Not applicable.
Service
Tip: Please read the entire work procedure before starting the actual work so the scope and number of
the repair options are understood completely.
If the DTC P17F900 with symptom code: 22345 is stored Active/Static (Figure 1) continue with this repair. If
the DTC is not active/static and/or the symptom code does not match, this TSB does not apply.
Figure 1. DTC code, active/static, and symptom code.
1. Follow Guided Fault Finding for the DTC and if the result of the test plan states to replace the Parking
Lock Solenoid N486 then proceed with this repair.
If Guided Fault Finding recommends a different repair this TSB does not apply.
2. If the result of the Guided Fault Finding test plan was to replace Parking Lock Solenoid N486 the next
step is to remove the Mechatronics unit per the Elsa Repair Manual.
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All rights reserved. Information contained in this document is based on the latest information available at the time of printing and is subject to the copyright and other intellectual property rights
of Audi of America, Inc., its affiliated companies and its licensors. All rights are reserved to make changes at any time without notice. No part of this document may be reproduced, stored in a
retrieval system, or transmitted in any form or by any means, electronic, mechanical, photocopying, recording, or otherwise, nor may these materials be modified or reposted to other sites, without
the prior expressed written permission of the publisher.
Technical Service Bulletin
3. After removing the Mechatronics unit perform a visual inspection of the installation of the bolts for
pressure filter 2 (Figure 2, Position 10 and 11) this is the smaller of the 2 canister filters installed to the
mechatronics unit with 3 bolts attaching the filter to the unit (Figure 3).
Figure 2. Mechatronics parts.
Figure 3. Bolt locations.
4. After inspecting the bolts there are 3 different repairs that can be performed depending on your findings:
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All rights reserved. Information contained in this document is based on the latest information available at the time of printing and is subject to the copyright and other intellectual property rights
of Audi of America, Inc., its affiliated companies and its licensors. All rights are reserved to make changes at any time without notice. No part of this document may be reproduced, stored in a
retrieval system, or transmitted in any form or by any means, electronic, mechanical, photocopying, recording, or otherwise, nor may these materials be modified or reposted to other sites, without
the prior expressed written permission of the publisher.
Technical Service Bulletin
Option 1
One or more bolts are loose (Figure 4).
You may also see the securing ring is not
flush to the valve body which would mean
the bolts are loose.
If the bolts are loose, replace pressure filter
2 along with the bolts as described in the
Workshop Manual. Claim Option 1 in the
Warranty Table below.
Figure 4. Loose bolts.
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of Audi of America, Inc., its affiliated companies and its licensors. All rights are reserved to make changes at any time without notice. No part of this document may be reproduced, stored in a
retrieval system, or transmitted in any form or by any means, electronic, mechanical, photocopying, recording, or otherwise, nor may these materials be modified or reposted to other sites, without
the prior expressed written permission of the publisher.
Technical Service Bulletin
Option 2:
One or more bolt heads are broken off or
missing (Figure 5).
If any of the bolts are broken, replace the
Valve Body and reuse the Transmission
Control Module per the Elsa Repair Manual.
(If no valve body is available for your vehicle
replace the Mechatronics unit and note this
on the repair order). Claim Option 2 in the
Warranty Table below.
Figure 5. The bolt head is missing.
Option 3:
All 3 bolts are tight. Replace the Parking
Lock Solenoid N486 and the Pressure pipe
for the N486 (Figure 4) per the Elsa Repair
Manual. Claim Option 3 in the Warranty
Table below.
Note:
PHEV Models require transmission removal
which requires the HV system to be
deactivated. Read and follow all of the Elsa
Repair Manual steps and safety
Figure 4. Pressure pipe for the parking lock solenoid.
precautions.
5. After the repair, perform a test drive to confirm proper operation.
Warranty
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All rights reserved. Information contained in this document is based on the latest information available at the time of printing and is subject to the copyright and other intellectual property rights
of Audi of America, Inc., its affiliated companies and its licensors. All rights are reserved to make changes at any time without notice. No part of this document may be reproduced, stored in a
retrieval system, or transmitted in any form or by any means, electronic, mechanical, photocopying, recording, or otherwise, nor may these materials be modified or reposted to other sites, without
the prior expressed written permission of the publisher.
Technical Service Bulletin
Claim Type:
• 110 up to 48 Months/50,000 Miles.
• G10 for CPO Covered Vehicles – Verify Owner.
• If the vehicle is outside any warranty, this Technical Service Bulletin is
informational only.
Service Number:
3511
Damage Code:
0010
Labor Operations: Remove and install the mechatronic unit
3511 19XX
See SRT with
associated
(All three options)
operations
Check mechatronic unit
3511 0199
10 TU
Repair Option #1
Replace oil filter (pressure filter)
3488 5599
20 TU
Repair Option #2
Mechatronic disassemble and reassemble
3511 3750
See SRT with
(Replace valve body)
associated
operations
Repair Option #3
Replace hydraulic control unit
3482 5599
40 TU
Transmission remove and install
3435 19XX (Q5
See SRT with
PHEV and A7
associated
PHEV only)
operations
Catalytic converter remove + reinstall
Diagnostic Time:
GFF
2673 1943 (A6/A7 See SRT with
with 3.0 TFSI
associated
engine only)
operations
0150 0000
Time stated on
the diagnostic
protocol (Max 60
TU) (PHEV Max
90 TU)
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All rights reserved. Information contained in this document is based on the latest information available at the time of printing and is subject to the copyright and other intellectual property rights
of Audi of America, Inc., its affiliated companies and its licensors. All rights are reserved to make changes at any time without notice. No part of this document may be reproduced, stored in a
retrieval system, or transmitted in any form or by any means, electronic, mechanical, photocopying, recording, or otherwise, nor may these materials be modified or reposted to other sites, without
the prior expressed written permission of the publisher.
Technical Service Bulletin
Claim Comment:
Road test prior to service procedure
No allowance
0 TU
Road test after service procedure
0121 0004
10 TU
As per TSB #2064312/3
All warranty claims submitted for payment must be in accordance with the Audi Warranty Policies and
Procedures Manual. Claims are subject to review or audit by Audi Warranty.
Required Parts and Tools
Always check with your Parts Department and/or ETKA for the latest information and parts bulletins.
All Repair options require the following parts:
Part Number
Part Description
Quantity
See ETKA
Fasteners, Bolts, Nuts, and Screws as needed per the See ETKA/ELSA
Elsa Repair Manual
25 (All except 0DK
N 10156207
Oval Hexagon socket head bolts (Pan Bolts)
Transmission PHEV)
29 (0DK Transmission PHEV)
0CK325107F
Tube
01
0CK321439A
Threaded plug
02
Gasket
01
Gasket (V671)
01
0CK301191A
(All except 0DK)
or
0DK321371
(0DK Transmission
PHEV only)
0DK315380
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All rights reserved. Information contained in this document is based on the latest information available at the time of printing and is subject to the copyright and other intellectual property rights
of Audi of America, Inc., its affiliated companies and its licensors. All rights are reserved to make changes at any time without notice. No part of this document may be reproduced, stored in a
retrieval system, or transmitted in any form or by any means, electronic, mechanical, photocopying, recording, or otherwise, nor may these materials be modified or reposted to other sites, without
the prior expressed written permission of the publisher.
Technical Service Bulletin
(0DK Transmission
PHEV only)
0DK 301 302 (0DK
Transmission
O-Ring
01
O-Ring
02
N 10739402
Bolt, hex head with shoulder
07
0CK325444
Gasket
01
0CK325445
Gasket
01
0CK325443
Gasket
01
0CK325446
Gasket
01
0CK927523
Gasket
01
0CK321371A
Gasket
01
PHEV only)
WHT 009 273 (0DK
Transmission
PHEV only)
Repair Option #1 Additional Parts:
Part Number
Part Description
Quantity
0CK325149D
Pressure Filter
01
0CK325371D
Cover with seal
01
N 10787901
Round Head Screw
04
0CK325421A
Suction Filter
01
N 10787701
Round Head Screw
02
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All rights reserved. Information contained in this document is based on the latest information available at the time of printing and is subject to the copyright and other intellectual property rights
of Audi of America, Inc., its affiliated companies and its licensors. All rights are reserved to make changes at any time without notice. No part of this document may be reproduced, stored in a
retrieval system, or transmitted in any form or by any means, electronic, mechanical, photocopying, recording, or otherwise, nor may these materials be modified or reposted to other sites, without
the prior expressed written permission of the publisher.
Technical Service Bulletin
Repair Option #2 Additional Parts:
Part Number
Part Description
Quantity
Order to VIN
Valve Body
01
N 10801101
Hexagon socket flat
03
N 91127901
Hexalobular flange screw
04
Repair Option #3 Additional Parts:
Part Number
Part Description
Quantity
0CK325497H
Hydraulic control unit (N486)
01
0CK301131B
Gasket
01
N 10710402
Oval hexagon socket head bolt
04
N 91126101
Hexagon socket flat head bolt
01
0CK325319A
Tube
01
N 91173601
Hexalobular flange screw
01
8W0 253 115 G
Gasket
01
Order to VIN
Clamp (Turbocharger to Catalytic converter)
01
N 911 308 01
Shouldered hex nut, self-locking
06
Order to VIN
Gasket (Catalytic converter to Front Muffler)
02
Additional Information
All parts and service references provided in this TSB (2064312) are subject to change and/or removal.
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All rights reserved. Information contained in this document is based on the latest information available at the time of printing and is subject to the copyright and other intellectual property rights
of Audi of America, Inc., its affiliated companies and its licensors. All rights are reserved to make changes at any time without notice. No part of this document may be reproduced, stored in a
retrieval system, or transmitted in any form or by any means, electronic, mechanical, photocopying, recording, or otherwise, nor may these materials be modified or reposted to other sites, without
the prior expressed written permission of the publisher.
Technical Service Bulletin
©2022 Audi of America, Inc. All rights reserved. Information contained in this document is based on the
latest information available at the time of printing and is subject to the copyright and other intellectual
property rights of Audi of America, Inc., its affiliated companies, and its licensors. All rights are reserved to
make changes at any time without notice. No part of this document may be reproduced, stored in a retrieval
system, or transmitted in any form or by any means, electronic, mechanical, photocopying, recording, or
otherwise, nor may these materials be modified or reposted to other sites without the prior expressed written
permission of the publisher.
© 2022 Audi of America, Inc.
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All rights reserved. Information contained in this document is based on the latest information available at the time of printing and is subject to the copyright and other intellectual property rights
of Audi of America, Inc., its affiliated companies and its licensors. All rights are reserved to make changes at any time without notice. No part of this document may be reproduced, stored in a
retrieval system, or transmitted in any form or by any means, electronic, mechanical, photocopying, recording, or otherwise, nor may these materials be modified or reposted to other sites, without
the prior expressed written permission of the publisher.