A9022372065793_1

Technical Service Bulletin
90 Instrument cluster's average long-term energy consumption is implausibly low
90 22 37 2065793/1 January 21, 2022.
Model(s)
Year
e-tron
quattro, and
2021 – 2022
e-tron
Sportback
quattro
e-tron GT,
and RS etron GT
2022
VIN Range
Vehicle-Specific Equipment
All
Not Applicable
All
Not Applicable
Condition
Customer states:
• The average long-term energy consumption displayed in the instrument cluster is implausibly low.
• This occurs after approximately 3000 miles driven.
• If the long-term memory is reset, the energy consumption is displayed correctly until another 3000 miles are
driven.
Technical Background
A software malfunction in the instrument cluster causes the displayed values to be inaccurate.
Production Solution
Optimized software in Audi virtual cockpit implemented in current series production.
Service
This TSB replaces Pending Service Solution (PSS) TSB 2063789/1.
Required equipment:
• ODIS Tester.
© 2022 Audi of America, Inc.
Page 1 of 4
All rights reserved. Information contained in this document is based on the latest information available at the time of printing and is subject to the copyright and other intellectual property rights
of Audi of America, Inc., its affiliated companies and its licensors. All rights are reserved to make changes at any time without notice. No part of this document may be reproduced, stored in a
retrieval system, or transmitted in any form or by any means, electronic, mechanical, photocopying, recording, or otherwise, nor may these materials be modified or reposted to other sites, without
the prior expressed written permission of the publisher.
Technical Service Bulletin
• SVM code.
• Audi virtual cockpit software update on USB Flash drive (see Required Parts and Tools or download the software
from MirrorServer using the SD Creator Program).
Time to complete update:
• Approximately 30-60 minutes (includes 20-50 minutes for the software update and 10 minutes for the SVM
work).
Service work:
• Update the Audi Virtual Cockpit using either Method 1 or Method 2 according to TSB 2060523: 91 MIB3
Software Update Instructions and use SVM code 17A040.
Tip: The vehicle key has to be placed on the emergency key reader coil to start and during the update.
Please use the warranty information in this TSB and not the information stated in TSB 2060523.
Method 1: Automated update using ODIS.
Method 2: Manual update due to SVM code or Server issues.
Vehicle
SD Creator Part Number SVM Code
MY2021
4N0 906 961 AQ
17A040
MY2022
4KE 906 961 A
17A040
Warranty
Claim Type:
110 up to 48 Months/50,000 Miles
G10 for CPO Covered Vehicles – Verify Owner
If the vehicle is outside of any warranty, this Technical Service Bulletin is informational
only.
Service Number:
© 2022 Audi of America, Inc.
9025
Page 2 of 4
All rights reserved. Information contained in this document is based on the latest information available at the time of printing and is subject to the copyright and other intellectual property rights
of Audi of America, Inc., its affiliated companies and its licensors. All rights are reserved to make changes at any time without notice. No part of this document may be reproduced, stored in a
retrieval system, or transmitted in any form or by any means, electronic, mechanical, photocopying, recording, or otherwise, nor may these materials be modified or reposted to other sites, without
the prior expressed written permission of the publisher.
Technical Service Bulletin
Damage Code:
0039
Labor Operations:
Software Update (Includes checking for
0151 0000
DTCs)
Time stated on
the diagnostic
protocol (Max
100 TU)
Diagnostic Time:
Claim Comment:
GFF
No allowance
0 TU
Road test prior to the service procedure
No allowance
0 TU
Road test after the service procedure
No allowance
0 TU
As per TSB 2065793
All warranty claims submitted for payment must be in accordance with the Audi Warranty Policies and Procedures
Manual. Claims are subject to review or audit by Audi Warranty.
Required Parts and Tools
Model
USB Flash Drive
Quantity
MY2021
4N0906961AQ
01 (Shop tool)
MY2022
4KE906961A
01 (Shop tool)
Additional Information
The following Technical Service Bulletin(s) will be necessary to complete this procedure:
• TSB 2039206: 00 How to watch TSB videos.
• TSB 2011732: 00 Software Version Management (SVM), operating instructions.
• TSB 2060523: 91 MIB3 Software Update Instructions.
© 2022 Audi of America, Inc.
Page 3 of 4
All rights reserved. Information contained in this document is based on the latest information available at the time of printing and is subject to the copyright and other intellectual property rights
of Audi of America, Inc., its affiliated companies and its licensors. All rights are reserved to make changes at any time without notice. No part of this document may be reproduced, stored in a
retrieval system, or transmitted in any form or by any means, electronic, mechanical, photocopying, recording, or otherwise, nor may these materials be modified or reposted to other sites, without
the prior expressed written permission of the publisher.
Technical Service Bulletin
• TSB 2047812: 00 SD Creator: how to set up and use the SD Creator for obtaining vehicle software updates via
the MirrorServer.
All part and service references provided in this TSB (2065793) are subject to change and/or removal. Always check
with your Parts Department and/or ETKA for the latest information and parts bulletins. Please check the Repair
Manual for fasteners, bolts, nuts, and screws that require replacement during the repair.
©2022 Audi of America, Inc. All rights reserved. The information contained in this document is based on the latest
information available at the time of printing and is subject to the copyright and other intellectual property rights of
Audi of America, Inc., its affiliated companies, and its licensors. All rights are reserved to make changes at any time
without notice. No part of this document may be reproduced, stored in a retrieval system, or transmitted in any
form or by any means, electronic, mechanical, photocopying, recording, or otherwise, nor may these materials be
modified or reposted to other sites, without the prior expressed written permission of the publisher.
© 2022 Audi of America, Inc.
Page 4 of 4
All rights reserved. Information contained in this document is based on the latest information available at the time of printing and is subject to the copyright and other intellectual property rights
of Audi of America, Inc., its affiliated companies and its licensors. All rights are reserved to make changes at any time without notice. No part of this document may be reproduced, stored in a
retrieval system, or transmitted in any form or by any means, electronic, mechanical, photocopying, recording, or otherwise, nor may these materials be modified or reposted to other sites, without
the prior expressed written permission of the publisher.