SSM 50394

Service Bulletin Details

Public Details for: SSM 50394

Some 2019-2020 edge/nautilus vehicles built on or before 03-dec-2020 may exhibit a power liftgate unable to unlatch from both switches after a second unlatch attempt with or without diagnostic trouble code (dtc) U3000:49 stored in the rear


- 2020 - 2019 -

Models from 2020
2020 FORD EDGE
2020 LINCOLN MKX
2020 LINCOLN NAUTILUS
Models from 2019
2019 FORD EDGE
2019 LINCOLN MKX
2019 LINCOLN NAUTILUS 
SSM 50394 - 2019-2020 Edge/Nautilus - Power Liftgate Unable To Unlatch
From Both Switches -Built On Or Before 03-Dec-2020
Some 2019-2020 Edge/Nautilus vehicles built on or before 03-Dec-2020 may exhibit a power liftgate
unable to unlatch from both switches after a second unlatch attempt with or without diagnostic
trouble code (DTC) U3000:49 stored in the rear gate trunk module (RGTM). If the RGTM is at the
latest software level and the condition is still present, refer to the Workshop Manual (WSM) Section
501-03 to perform normal diagnosis.
APPLICABLE VEHICLES
2019 - 2020 CAR: DQ CD539N EDGE
2019 - 2020 CAR: D9 U540N MKX

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