T-SB-0061-21 Rev
Service Bulletin Details
Public Details for: T-SB-0061-21 Rev
Tsb: pre-delivery service (pds) is a critical step in satisfying our new car customers. Customer feedback indicates the following areas deserve special attention when performing pds: ?Careful inspection for paint chips/scratches and body
- 2022 -
Models from 2022
2022 TOYOTA AVALON |
T-SB-0061-21 Rev1 July 29, 2021 2022 Avalon, Avalon HV Pre-Delivery Service (PDS) Service Category General Section Pre-Delivery Service Market USA Applicability YEAR(S) MODEL(S) 2022 Avalon, Avalon HV ADDITIONAL INFORMATION REVISION NOTICE January 12, 2022 Rev1: The Procedures and D/C Cut Fuse Installation sections have been updated. Any previous printed versions of this bulletin should be discarded. Introduction Pre-Delivery Service (PDS) is a critical step in satisfying our new car customers. Customer feedback indicates the following areas deserve special attention when performing PDS: Careful inspection for paint chips/scratches and body dents/dings. Proper operation of electrical accessories (including interior light, clock, and radio reset). Interior cleanliness. Proper function of mechanical systems. Customer retention and proper maintenance of vehicles are and have always been a major focus for Toyota. To help remind customers that regular service is essential to the proper maintenance of the vehicle, dealers are required to install a service reminder sticker before delivery. By doing this, customers will be reminded to return to your dealership for service. Your current service reminder sticker may be used. (See PDS Check Sheet item 8 of “Final Inspection and Cleaning.”) This bulletin contains the PDS procedures that apply specifically to 2022 model year Avalon and Avalon Hybrid vehicles. A universal PDS Check Sheet that contains PDS steps that apply to all 2022 model year Toyota vehicles has been developed. To properly perform a complete PDS, you must complete all procedures contained in this TSB as well as the universal PDS Check Sheet. In addition, if the vehicle is stored for over 30 days, be sure to follow Long-Term Vehicle Storage Guidelines. © 2021 Toyota Motor Sales, USA Page 1 of 9 T-SB-0061-21 Rev1 July 29, 2021 Page 2 of 9 2022 Avalon, Avalon HV Pre-Delivery Service (PDS) Warranty Policy If the need for additional repairs or adjustment is noted during PDS, the required service should be performed under warranty. Reimbursement will be managed under the warranty policy. The Warranty Policy and Procedures Manual requires that you maintain the completed Check Sheet in the customer’s file. If you cannot produce a completed form for each retailed vehicle upon TMS and/or Region/Distributor audit, the PDS payment amount will be subject to debit. An additional Repair Order completed in conjunction with normal PDS MUST have time punch/flags for service. If multiple repairs are performed, separate time flags MUST be punched for each repair. Warranty Information OP CODE DESCRIPTION 001013 Pre-Delivery Service (PDS) MODEL TIME Avalon 1.0 Avalon HV 1.4 OFP T1 T2 – – – Required Tools & Equipment REQUIRED EQUIPMENT SUPPLIER Techstream ADVi* QTY TSADVUNIT Techstream 2.0 Techstream Lite PART NUMBER TS2UNIT ADE Techstream Lite (Green Cable) TSLITEPDLR01 TSLP2DLR01 *Essential SST. NOTE Only ONE of the Techstream units listed above is required. Software version 16.30.011 or later is required. Additional Techstream units may be ordered by calling Approved Dealer Equipment (ADE) at 1-800-368-6787. © 2021 Toyota Motor Sales, USA 1 T-SB-0061-21 Rev1 July 29, 2021 Page 3 of 9 2022 Avalon, Avalon HV Pre-Delivery Service (PDS) Procedures D/C Cut Fuse Installation ..................................................................................................... 4 Seating Position Control ECU Initialization* ......................................................................... 5 Memorize Steering Angle Neutral Point* .............................................................................. 5 Perform Steering Sensor Zero Point Calibration* ................................................................. 5 Front Wheel Opening Extension Pad Installation ................................................................. 6 Front License Plate and Mounting Bracket Installation* ........................................................ 7 Installation of Rubber Body Plugs* ....................................................................................... 8 Tire Pressure Warning System (TPWS) Initialization ........................................................... 9 Dealer Contact Information for Call Dealer Head Unit Function ............................................ 9 Entune™ 3.0 App Suite Connect Initialization/Update ......................................................... 9 *If applicable. © 2021 Toyota Motor Sales, USA T-SB-0061-21 Rev1 July 29, 2021 Page 4 of 9 2022 Avalon, Avalon HV Pre-Delivery Service (PDS) D/C Cut Fuse Installation To minimize battery discharge, the D/C cut fuse (25A) has been removed and is stored in the engine compartment relay block. Install the D/C cut fuse (25A) and confirm ALL related Diagnostic Trouble Codes (DTCs) are cleared. Figure 1. Avalon, Avalon HV 2 1 3 1 Relay Block 2 Remove D/C Cut Fuse (25A) 3 Install D/C Cut Fuse (25A) © 2021 Toyota Motor Sales, USA T-SB-0061-21 Rev1 July 29, 2021 Page 5 of 9 2022 Avalon, Avalon HV Pre-Delivery Service (PDS) Seating Position Control ECU Initialization Refer to the applicable Repair Manual for the seating position control ECU assembly initialization procedure (Avalon / Avalon HV) (procedure 2). Memorize Steering Angle Neutral Point As a result of the removal of the D/C cut fuse, the power source to the steering angle sensor is cut off. When the D/C cut fuse is reinstalled, the parking assist monitor system/panoramic view monitor system will be operative, but it cannot display guidelines to assist parking operation because the center position recognized by the steering angle sensor may not be in an initial position. Therefore, perform steering angle neutral point initialization AFTER installing the D/C cut fuse during PDS. Refer to the applicable Repair Manual for the steering angle neutral point initialization procedure (Avalon / Avalon HV). Perform Steering Sensor Zero Point Calibration As a result of the removal of the D/C cut fuse, the steering angle sensor power source is cut off. When the D/C cut fuse is reinstalled, the center position recognized by the steering angle sensor may not be the appropriate position. Therefore, it is necessary to perform steering sensor zero point calibration AFTER installing the D/C cut fuse during PDS. Refer to the applicable Repair Manual for the steering point zero calibration procedure: Driving Method (Avalon / Avalon HV). Techstream Method (Avalon / Avalon HV) (procedure 4). © 2021 Toyota Motor Sales, USA T-SB-0061-21 Rev1 July 29, 2021 Page 6 of 9 2022 Avalon, Avalon HV Pre-Delivery Service (PDS) Front Wheel Opening Extension Pad Installation The front wheel opening extension pad set (right and left front wheel opening extension pads) is loaded in the luggage compartment at the assembly plant to avoid damage in transit. 1. Remove the three self-tapping screws from the engine under cover on the left side (the self-tapping screws will be reused for the installation). Figure 2. 1 1 2. Place the left front wheel opening extension pad on the installation position as shown and tighten the three self-tapping screws. Self-tapping Screw Figure 3. 2 1 1 Self-tapping Screw 2 Left Front Wheel Opening Extension Pad 3. Repeat steps 1 and 2 for the right side. © 2021 Toyota Motor Sales, USA T-SB-0061-21 Rev1 July 29, 2021 Page 7 of 9 2022 Avalon, Avalon HV Pre-Delivery Service (PDS) Front License Plate and Mounting Bracket Installation The front license plate mounting bracket set (front license plate mounting bracket, four long self-tapping screws, and two short self-tapping screws) is loaded in the luggage compartment at the assembly plant. Follow this procedure to install the front license plate bracket and front license plate in states where it is required by law. 1. Align the holes on the front license plate mounting bracket with the dimples on the front of the lower grille. Figure 4. 1 2 2. Install the four long self-tapping screws through the holes on the front license plate mounting bracket into the lower grille. NOTICE Do NOT pre-drill holes into the bumper. Do NOT overtighten the self-tapping screws. 3 1 3. Insert the license plate into the tabs on the bracket. Short Self-tapping Screw: 20 mm (0.787 in.) Long Self-tapping Screw: 37 mm (1.456 in.) 1 Long Self-tapping Screw 2 Dimple 3 Front License Plate Mounting Bracket 4. Align the holes on the license plate with the corresponding holes of the front license plate mounting bracket. 5. Install two short self-tapping screws through the holes on the front license plate mounting bracket and license plate. Figure 5. 3 1 2 1 Short Self-tapping Screw 2 License Plate 3 Front License Plate Mounting Bracket © 2021 Toyota Motor Sales, USA T-SB-0061-21 Rev1 July 29, 2021 Page 8 of 9 2022 Avalon, Avalon HV Pre-Delivery Service (PDS) Installation of Rubber Body Plugs 1. Confirm the number of plugs in the glove box. If two plugs are present, perform substep 2A ONLY. If four plugs are present, perform substep 2A AND substep 2B. 2. Install plugs according to the instructions below by confirming the number of plugs in the glove box. A. Install two plugs in the rear side member hole or rocker inner hole (see below). B. Install two plugs in the torque box hole or rocker inner hole (see below). Figure 6. 1 2 z 6 3 z 5 6 1 Front Side 2 Rear Side 3 Torque Box Hole or Rocker Inner Hole 4 Rear Side Member Hole or Rocker Inner Hole 5 Rocker Inner 6 Install Plug Here (if Applicable) z z z 4 z z NOTICE The installation of these plugs is required to prevent rust. These plugs are stored in the glove box. The number of plugs may vary according to production locations in the same vehicle model. © 2021 Toyota Motor Sales, USA T-SB-0061-21 Rev1 July 29, 2021 Page 9 of 9 2022 Avalon, Avalon HV Pre-Delivery Service (PDS) Tire Pressure Warning System (TPWS) Initialization Refer to the applicable Repair Manual for the TPWS initialization procedure (Avalon / Avalon HV). Note the spare tire does NOT have a TPWS sensor. NOTE To adjust the tire pressure correctly when the outside temperature is significantly colder than shop temperature, perform a Health Check using Techstream and select the compensation tire pressure checkbox. Compensation pressures will display on the Health Check results screen. Adjust the tire pressure when the tires are cold. Dealer Contact Information for Call Dealer Head Unit Function Refer to the Multimedia System Owner’s Manual to add dealer contact information (Avalon / Avalon HV). Entune™ 3.0 App Suite Connect Initialization/Update Refer to T-SB-0037-21 Entune™ 3.0 App Suite Connect to initialize/update the Entune™ 3.0 App Suite Connect. © 2021 Toyota Motor Sales, USA