A9322652062953_2

Technical Service Bulletin
PSS 93 Yellow warning lamp appears and/or the vehicle does not start, DTC P0A9500 is stored
intermittently
93 22 65 2062953/2 February 8, 2022. Supersedes Technical Service Bulletin Group 93 number 21-46 dated
April 14, 2021 for reasons listed below.
Model(s)
Year
VIN Range
Vehicle-Specific Equipment
A8 e quattro 2020 – 2021
All
Not Applicable
A7 e quattro
All
Not Applicable
All
Not Applicable
2021
Q5 e quattro 2020 – 2022
Condition
REVISION HISTORY
Revision
Date
Purpose
2
-
Revised header (Corrected an Elsa display issue.)
1
04/14/2021
Initial publication
Customer states:
• The message “Electrical system: fault. Please contact workshop” (yellow warning lamp) appears in the instrument
cluster.
And/or
• The vehicle does not start.
Workshop findings:
The following DTC is intermittently stored in the hybrid battery regulation control module, J840 (address word
008C):
• DTC P0A9500 (High Voltage Fuse) with symptom code 28730.
Note:
According to Guided Fault Finding, the switching unit for high-voltage battery should be replaced. However,
replacing the part will not solve the problem.
© 2022 Audi of America, Inc.
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All rights reserved. Information contained in this document is based on the latest information available at the time of printing and is subject to the copyright and other intellectual property rights
of Audi of America, Inc., its affiliated companies and its licensors. All rights are reserved to make changes at any time without notice. No part of this document may be reproduced, stored in a
retrieval system, or transmitted in any form or by any means, electronic, mechanical, photocopying, recording, or otherwise, nor may these materials be modified or reposted to other sites, without
the prior expressed written permission of the publisher.
Technical Service Bulletin
Technical Background
During particularly dynamic cornering, it is possible that in rare, isolated cases, the DTC given above may be
logged without a reason. This is caused by an irregularity in the diagnosis.
Production Solution
This bulletin will be updated when new information becomes available. New software that rectifies the irregularity
in the diagnosis is currently in development.
Service
1.
Explain to the customer that a solution is forthcoming for the first quarter of 2022 and that no repairs are
necessary at this point. Do not replace any components for this condition since this will not resolve the
customer’s concern.
Note:
Please inform the customer that the warning lamp described above will go out if the vehicle is switched off
for at least five seconds.
2.
Create a PSS record in the PSS application through the Pending Service Solutions (PSS) link in AccessAudi
(under Related Links >> Service), or through the Technical Assistance page in Elsa.
Warranty
Claim Type:
• 110 up to 48 Months/50,000 Miles.
• G10 for CPO Covered Vehicles – Verify Owner.
• If the vehicle is outside any warranty, this Technical Service Bulletin is informational
only.
Service Number:
9327
Damage Code:
0040
© 2022 Audi of America, Inc.
Page 2 of 3
All rights reserved. Information contained in this document is based on the latest information available at the time of printing and is subject to the copyright and other intellectual property rights
of Audi of America, Inc., its affiliated companies and its licensors. All rights are reserved to make changes at any time without notice. No part of this document may be reproduced, stored in a
retrieval system, or transmitted in any form or by any means, electronic, mechanical, photocopying, recording, or otherwise, nor may these materials be modified or reposted to other sites, without
the prior expressed written permission of the publisher.
Technical Service Bulletin
Diagnostic Time:
GFF
0150 0000
Time stated on
the diagnostic
protocol (Max 20
TU)
Claim Comment:
Road test prior to service procedure
No allowance
0 TU
Road test after service procedure
No allowance
0 TU
As per TSB 2062953/2
All warranty claims submitted for payment must be in accordance with the Audi Warranty Policies and Procedures
Manual. Claims are subject to review or audit by Audi Warranty.
Additional Information
All part and service references provided in this TSB (2062953) are subject to change and/or removal. Always check
with your Parts Department and/or ETKA for the latest information and parts bulletins. Please check the Repair
Manual for fasteners, bolts, nuts, and screws that require replacement during the repair.
©2022 Audi of America, Inc. All rights reserved. The information contained in this document is based on the latest
information available at the time of printing and is subject to the copyright and other intellectual property rights of
Audi of America, Inc., its affiliated companies and its licensors. All rights are reserved to make changes at any time
without notice. No part of this document may be reproduced, stored in a retrieval system, or transmitted in any
form or by any means, electronic, mechanical, photocopying, recording, or otherwise, nor may these materials be
modified or reposted to other sites, without the prior expressed written permission of the publisher.
© 2022 Audi of America, Inc.
Page 3 of 3
All rights reserved. Information contained in this document is based on the latest information available at the time of printing and is subject to the copyright and other intellectual property rights
of Audi of America, Inc., its affiliated companies and its licensors. All rights are reserved to make changes at any time without notice. No part of this document may be reproduced, stored in a
retrieval system, or transmitted in any form or by any means, electronic, mechanical, photocopying, recording, or otherwise, nor may these materials be modified or reposted to other sites, without
the prior expressed written permission of the publisher.