N222359970

Service Update
N222359970 Incorrect Wheels
Release Date:
Attention:
February 2022
Revision:
00
This service update includes vehicles in dealer inventory and customer vehicles that return to the
dealership for any reason. This service update involves vehicles in dealer inventory only and will expire
August 31, 2022.
Make
Model
GMC
Yukon
Model Year
From
To
RPO
2022
SIY
2022
Description
22" SELECTIVE MACHINING
CARBON FLASH WHEELS
Involved vehicles are marked “open” on the Investigate Vehicle History screen in GM Global Warranty Management
system. This site should always be checked to confirm vehicle involvement prior to beginning any required inspections
and/or repairs.
Condition
Correction
Quantity
4
4
Certain 2022 model year GMC Yukon and Yukon XL vehicles received fully polished wheels instead of
carbon flash metallic wheels.
Dealers will install correct wheels (carbon flash metallic wheels and black with ruby red GMC lettering
center caps).
Part Name
Wheel - Carbon Flash Metallic (WA-501Q) w/Selective Machining
Black Center Cap with Ruby Red GMC Lettering
Part No.
84799387
84335832
Parts Pre-Ship Information – For USA & Canada Only
An initial supply of carbon flash metallic wheels and black with ruby red GMC lettering center caps will be pre-shipped to
involved dealers of record. This pre-shipment is scheduled to begin the week of February 22, 2022. Pre-shipped parts
will be charged to dealer’s open parts account. Additional parts, if required, should be obtained from GMCCA.
Due to the small number of vehicles involved, (11), and due to limited initial parts availability, dealers are encouraged not
to order parts for use as shelf stock.
Reminder: Parts may be removed from Retail Inventory Management (RIM). Dealers should review the affected parts
to confirm RIM managed status. Parts may have quantity limiters in effect.
Warranty Information
Labor
Operation
9106171
Description
Replace All 4 Wheels and Center Caps and Return Old Wheels and
Caps to Warranty Parts Center
Labor
Time
Trans.
Type
Net
Item
1.8
ZFAT
N/A
Service Procedure
IMPORTANT: Do not discard the removed wheels and center caps. Wheels and center caps are to be returned to the
Warranty Parts Center – A WPC Part Return Request will be generated when the warranty transaction is paid.
1.
Lift and support the vehicle. Refer to Lifting and Jacking the Vehicle in SI.
2.
Remove the four tire/wheel assemblies from the vehicle. Refer to Tire and Wheel Removal and Installation in SI.
3.
Install the new service wheels and new center caps. Refer to Tire Dismounting and Mounting in SI.
4.
Reinstall the four tire/wheel assemblies on the vehicle. Refer to Tire and Wheel Removal and Installation in SI.
5.
Ensure the wheel lug nuts are properly tightened.
6.
Use the boxes the new wheels were shipped in to package the removed wheels.
7.
Return wheels and center caps to the Warranty Parts Center (WPC). Refer to the latest version of #99-00-89-019
in SI for return instructions.
Copyright 2022 General Motors. All Rights Reserved.
Page 1 of 2
Service Update
N222359970 Incorrect Wheels
Dealer Responsibility
Whenever a vehicle subject to this service update enters your vehicle inventory or is in your facility for service through
August 31, 2022, you must take the steps necessary to be sure the service update correction has been made before
selling or releasing the vehicle.
All new, used, GM Certified Used, courtesy transportation vehicles, dealer shuttle vehicles, etc. in dealers' possession
and subject to this bulletin must be held and inspected/repaired per the service procedure of this bulletin before customers
take possession of these vehicles. Involved vehicles must be held and not delivered to customers, dealer-traded,
released to auction, used for demonstration, or any other purpose.
All GM Certified Used vehicles currently in the dealers’ inventory within the Certified Pre-Owned Inventory System
(CPOIS) will be de-certified and must be held and remedied per the service procedure in this bulletin. Upon submitting
an accepted/paid warranty transaction in the Global Warranty Management (GWM) system, the vehicle can be re-certified
for sale within the CPOIS system, or once again be used in the CTP program.
Dealer Reports
The Inventory tab of the Open Vehicle Report will contain Service Update Bulletin VINs that apply to this field action.
This information is intended to assist dealers with the PROMPT COMPLETION of these vehicles. The Customer InService tab will not contain Service Update Bulletin VIN data because the intent of a Service Update Bulletin is to not
inconvenience a customer with a special trip for service. Service Update Bulletins are to be completed when the
customer is in for a regularly scheduled visit.
GM bulletins are intended for use by professional technicians, NOT a "do-it-yourselfer". They are written to inform these technicians of
conditions that may occur on some vehicles, or to provide information that could assist in the proper service of a vehicle. Properly trained
technicians have the tools, equipment, safety instructions, and know-how to do a job properly and safely. If a condition is described, DO NOT
assume that the bulletin applies to your vehicle, or that your vehicle will have that condition. See your dealer for information on whether your
vehicle may benefit from the information.
We Support
Voluntary Technician
Certification
Page 2 of 2
GLOBAL SAFETY FIELD INVESTIGATIONS
DCS Private Message
URGENT - DISTRIBUTE IMMEDIATELY
Date:
February 24, 2022
Subject: N222359970 - Service Update
Incorrect Wheels
Models: 2022 GMC Yukon
To:
Select General Motors Dealers
General Motors is releasing Service Update N222359970 today. The total
number of U.S. vehicles involved is approximately 11. Please see the
attached bulletin for details.
1GKS2JKL1NR158967
1GKS1DKLXNR158972
1GKS2JKL3NR158971
1GKS2DKLXNR158970
1GKS2DKL5NR158973
1GKS2DKT4NR166742
1GKS2DKL3NR158969
1GKS2DKT6NR166760
1GKS2DKL1NR158968
1GKS2JKT7NR166748
1GKS2JKT2NR166754
118675
118685
118685
162639
162639
210275
210275
210275
210275
210275
210275
REYNOLDS BUICK GMC
MOTOR CITY BUICK GMC
MOTOR CITY BUICK GMC
VAN CHEVROLET BUICK GMC
VAN CHEVROLET BUICK GMC
HENRY BROWN BUICK GMC
HENRY BROWN BUICK GMC
HENRY BROWN BUICK GMC
HENRY BROWN BUICK GMC
HENRY BROWN BUICK GMC
HENRY BROWN BUICK GMC
Global Warranty Management (GWM)
The Required Field Action section on the Investigate Vehicle History (IVH) screen will
be updated February 24, 2022. Please hold all warranty transactions until IVH has
been updated.
END OF MESSAGE
GLOBAL SAFETY FIELD INVESTIGATIONS