VOS-22-13
Service Bulletin Details
Public Details for: VOS-22-13
Instructional document regarding the installation of a hotfix for the odis service software. Hotfix is to be used when the following error occurs: 8124 application server 1 system 2 control module software configuration
Models from 2023
2023 VOLKSWAGEN ID.4 |
Models from 2022
2022 VOLKSWAGEN ID.4 |
Models from 2021
2021 VOLKSWAGEN ID.4 |
Service Information Offboard Diagnostic Information System Service (ODIS Service) Number: VOS-22-13 Subject: ID.4 8124 Software Configuration Failure – Error ERP0406E Date: Feb. 23, 2022 Hotfix Instructions Supersedes VOS-22-05 to reflect new diagnostic content Important: We recommend installation of this hotfix on one diagnostic device ONLY. Hotfix must be removed immediately after performing the procedure. 1.0 – Introduction This hotfix is to be used with the ID.4. You may experience the below errors: - 8124 Application server 1 system 2 control module software configuration fails with error message ERP0406E. !! The Hotfix must be removed after performing the diagnostic procedure. !! 2.0 – Prerequisite ODIS Service Diagnostic Content version 2.44.3 must be installed. To confirm the installed diagnostic content version in ODIS Service, go to: Info > Versions. 3.0 – Download Hotfix 1. Open a Web Browser on the diagnostic device and logon to vwhub.com > ServiceNet. 2. Navigate through Vehicle Diagnostics > Offboard Diagnostic Information System Service > Hotfixes/software. 3. Click the ID.4 8124 Software Configuration Failure Hotfix.zip file and Save it to your Windows desktop. 4. Close Internet Explorer. 5. Browse to the desktop and double-click the ID.4 8124 Software Configuration Failure Hotfix.zip file to open it. 6. Right click the file name and select Copy: (cont.) Page 1 of 4 © 2022 Volkswagen Group of America, Inc. All rights reserved. Information contained in this document is based on the latest information available at the time of printing and is subject to the copyright and other intellectual property rights of Volkswagen Group of America, Inc., its affiliated companies and its licensors. All rights are reserved to make changes at any time without notice. No part of this document may be reproduced, stored in a retrieval system, or transmitted in any form or by any means, electronic, mechanical, photocopying, recording, or otherwise, nor may these materials be modified or reposted to other sites, without the prior expressed written permission of the publisher. Service Information 7. Right click anywhere on the Windows desktop and select Paste. This file icon must appear on the desktop: 4.0 – Install Hotfix into ODIS Service 1. Open ODIS Service (“Run as Administrator”) 2. Expand the Data submenu and click Download (under Hotfix): 3. Click Continue: (cont.) Page 2 of 4 © 2022 Volkswagen Group of America, Inc. All rights reserved. Information contained in this document is based on the latest information available at the time of printing and is subject to the copyright and other intellectual property rights of Volkswagen Group of America, Inc., its affiliated companies and its licensors. All rights are reserved to make changes at any time without notice. No part of this document may be reproduced, stored in a retrieval system, or transmitted in any form or by any means, electronic, mechanical, photocopying, recording, or otherwise, nor may these materials be modified or reposted to other sites, without the prior expressed written permission of the publisher. Service Information 4. A Directory Selection window will appear. Browse to and highlight the Hotfix file, then click Select Folder: 5. Click OK: 6. Perform the diagnostic procedure. Important: The Hotfix must be removed after performing the procedure. Failure to do so will cause other vehicle diagnostics sessions to malfunction. (cont.) Page 3 of 4 © 2022 Volkswagen Group of America, Inc. All rights reserved. Information contained in this document is based on the latest information available at the time of printing and is subject to the copyright and other intellectual property rights of Volkswagen Group of America, Inc., its affiliated companies and its licensors. All rights are reserved to make changes at any time without notice. No part of this document may be reproduced, stored in a retrieval system, or transmitted in any form or by any means, electronic, mechanical, photocopying, recording, or otherwise, nor may these materials be modified or reposted to other sites, without the prior expressed written permission of the publisher. Service Information 5.0 – Uninstall the Hotfix from ODIS Service 1. Select Delete (under Hotfix), then Continue: 2. Click OK and close ODIS Service: Please contact Diagnostic Tester Software Support by phone at 888-8961298 or email [email protected] with any questions or concerns. Page 4 of 4 © 2022 Volkswagen Group of America, Inc. All rights reserved. Information contained in this document is based on the latest information available at the time of printing and is subject to the copyright and other intellectual property rights of Volkswagen Group of America, Inc., its affiliated companies and its licensors. All rights are reserved to make changes at any time without notice. No part of this document may be reproduced, stored in a retrieval system, or transmitted in any form or by any means, electronic, mechanical, photocopying, recording, or otherwise, nor may these materials be modified or reposted to other sites, without the prior expressed written permission of the publisher.