A9122802059528_5

Service Bulletin Details

Public Details for: A9122802059528_5

This bulletin contains odis instructions for dtc B200096 or B200000 with an sos malfunction warning displayed in the instrument cluster.


- 2022 - 2021 - 2020 -

Technical Service Bulletin
91 ConBox High: DTC B200096 or B200000 stored in the telematics control module
91 22 80 2059528/5 February 23, 2022. Supersedes Technical Service Bulletin Group 91 number 22-72 dated
January 31, 2022, for reasons listed below.
Model(s)
Year
A4, S4, A5,
A5
Cabriolet,
A5
Sportback,
S5, S5
Cabriolet,
and S5
Sportback
2020 - 2021
A8, A8 equattro, and
S8
2021
RS 5, RS 5
Sportback,
A6, A6
allroad, S6,
RS6 Avant,
A7, A7 e
quattro, S7,
RS 7, e-tron
quattro, etron
2021 – 2022
Sportback
quattro, Q5,
Q5 equattro, Q5
Sportback,
SQ5, SQ5
Sportback,
Q7, SQ7,
Q8, SQ8,
and RS Q8
VIN Range
Vehicle-Specific Equipment
All
Not Applicable
Condition
REVISION HISTORY
Revision
Date
Purpose
5
--
Revised Service (updated service procedure)
4
01/31/2022
Revised Header (Added new model years)
Revised Service (Added note about software updates)
3
07/08/2021
© 2022 Audi of America, Inc.
Revised Service (Updated procedure for when it fails)
Page 1 of 4
All rights reserved. Information contained in this document is based on the latest information available at the time of printing and is subject to the copyright and other intellectual property rights
of Audi of America, Inc., its affiliated companies and its licensors. All rights are reserved to make changes at any time without notice. No part of this document may be reproduced, stored in a
retrieval system, or transmitted in any form or by any means, electronic, mechanical, photocopying, recording, or otherwise, nor may these materials be modified or reposted to other sites, without
the prior expressed written permission of the publisher.
Technical Service Bulletin
Revised Warranty (Added Labor Operations)
Revised Required Parts and Tools (Added table)
Customer states:
• An SOS malfunction warning is displayed in the instrument cluster.
Workshop findings:
The following DTC may be stored in the telematics control module, J949 (address word 0075):
• DTC B200096 (Ctrl. Module Faulty) with symptom code 131077.
Or
• DTC B200000 (Ctrl. Module Faulty) with symptom code 131096.
Technical Background
The DTCs can be entered erroneously when removing transport mode.
Production Solution
Not applicable.
Service
Ensure that the most current ODIS Version is being used:
1. Run the function “J949 – Control Module for Emergency Call Module and Communication Unit, check control
module” for the emergency call module control unit and communication unit (J949).
2. You can find the function via the following path in ODIS: Self-test > Diagnostic capable system > 0075 –
Control Module for Emergency Call Module and Communication Unit -J949- > 0075 – Electrical components.
3. Should this procedure fail to clear the fault, please replace the telematics control module, J949 (address word
0075).
Note:
Claims for replaced parts will not be reimbursed if the test plan from step 2 was not attempted before
replacement.
Note:
The DTC B200000 can enter into the control module after an aborted or incomplete software update of the
ConBox. If the ConBox was recently updated, please confirm that the update was successful by checking that the
© 2022 Audi of America, Inc.
Page 2 of 4
All rights reserved. Information contained in this document is based on the latest information available at the time of printing and is subject to the copyright and other intellectual property rights
of Audi of America, Inc., its affiliated companies and its licensors. All rights are reserved to make changes at any time without notice. No part of this document may be reproduced, stored in a
retrieval system, or transmitted in any form or by any means, electronic, mechanical, photocopying, recording, or otherwise, nor may these materials be modified or reposted to other sites, without
the prior expressed written permission of the publisher.
Technical Service Bulletin
software version of the ConBox corresponds to the expected new software version. If there is a discrepancy,
please rerun the software update before following steps 1 through 3 above.
Warranty
Claim Type:
• 110 up to 48 Months/50,000 Miles.
• G10 for CPO Covered Vehicles – Verify Owner.
• If the vehicle is outside any warranty, this Technical Service Bulletin is informational
only.
Service Number:
9170
Damage Code:
0039
Labor Operations:
Remove + Reinstall Telematics Control
Module (If needed)
9170 XXXX
See SRT with
associated
operations
Diagnostic Time:
GFF
0150 0000
Time stated on
the diagnostic
protocol (Max 30
TU)
Road test prior to the service procedure
No allowance
0 TU
Road test after the service procedure
No allowance
0 TU
Claim Comment:
As per TSB 2059528/5
All warranty claims submitted for payment must be in accordance with the Audi Warranty Policies and Procedures
Manual. Claims are subject to review or audit by Audi Warranty.
Required Parts and Tools
Always check with your Parts Department and/or ETKA for the latest information and parts bulletins.
Part Number
Part Description
Quantity
See ETKA
Fasteners, Bolts, Nuts, and Screws as needed per the
Repair Manual
See ETKA/ELSA
See ETKA
Telematics Control Module
01
© 2022 Audi of America, Inc.
Page 3 of 4
All rights reserved. Information contained in this document is based on the latest information available at the time of printing and is subject to the copyright and other intellectual property rights
of Audi of America, Inc., its affiliated companies and its licensors. All rights are reserved to make changes at any time without notice. No part of this document may be reproduced, stored in a
retrieval system, or transmitted in any form or by any means, electronic, mechanical, photocopying, recording, or otherwise, nor may these materials be modified or reposted to other sites, without
the prior expressed written permission of the publisher.
Technical Service Bulletin
Additional Information
All part and service references provided in this TSB (2059528) are subject to change and/or removal. Always
check with your Parts Department and/or ETKA for the latest information and parts bulletins. Please check the
Repair Manual for fasteners, bolts, nuts, and screws that require replacement during the repair.
©2022 Audi of America, Inc. All rights reserved. The information contained in this document is based on the
latest information available at the time of printing and is subject to the copyright and other intellectual property
rights of Audi of America, Inc., its affiliated companies, and its licensors. All rights are reserved to make changes
at any time without notice. No part of this document may be reproduced, stored in a retrieval system, or
transmitted in any form or by any means, electronic, mechanical, photocopying, recording, or otherwise, nor may
these materials be modified or reposted to other sites, without the prior expressed written permission of the
publisher.
© 2022 Audi of America, Inc.
Page 4 of 4
All rights reserved. Information contained in this document is based on the latest information available at the time of printing and is subject to the copyright and other intellectual property rights
of Audi of America, Inc., its affiliated companies and its licensors. All rights are reserved to make changes at any time without notice. No part of this document may be reproduced, stored in a
retrieval system, or transmitted in any form or by any means, electronic, mechanical, photocopying, recording, or otherwise, nor may these materials be modified or reposted to other sites, without
the prior expressed written permission of the publisher.


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