DC_90S9_Loaner

VWoA Compliance
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Audi Communications 
Tuesday, February 22, 2022 7:45 AM
VWoA Compliance
Dealer Communication: 90S9 – Q5 Gateway Control Module – Loaner Reimbursement
Guidelines
Dealer Communication
To: DP, GM, Sales, Service, CPO, F&I, Warranty
From: Audi Service Operations
90S9 – Q5 Gateway Control Module – Loaner Reimbursement Guidelines
Dealer Partners,
Effective immediately, Audi of America will reimburse rental costs related to the 90S9 (Q5 Gateway
Control Module) campaign in the event that no courtesy loaners are available.
In order to qualify for rental reimbursement, the following conditions must be met:
 The need must be due to a parts delay for the gateway control module related to 90S9 only.
 The rental must be sourced through an outside rental company such as Enterprise.
 Reimbursement amount not to exceed actual cost.
 Dealer loaner vehicles do not qualify for reimbursement.
To claim this reimbursement, please follow the SAGA claiming instructions below:
Audi warranty may review claims for accuracy. Rental receipts are required and must be retained with the
repair order. Any claim that does not meet the above conditions will be charged-back.
Please reach out to your field representatives with any questions.
For more dealer communications, visit the Communications page on iAudi.
Audi of America | 2200 Woodland Pointe Ave, Herndon, VA 20171
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