No. 180-21

Service
Technical Information
180/21 ENU WMM7
9
WMM7 - Replacing VTS Control Unit (Workshop Campaign)
Revision:
This bulletin replaces bulletin Group 9 180/21 WMM7, dated November 23, 2021.
Model Year:
As of 2014 up to 2021
Model Line:
Panamera (970)
Panamera (971)
911 (991)
Boxster/Cayman (982)
918
Cayenne (92A)
Macan (95B)
Concerns:
VTS control unit
Situation:
The VTS control unit used in the affected vehicles only supports the GSM/UMTS or 2G/3G
mobile phone standard.
Due to the planned deactivation of these mobile phone standards in the North American region, the
following Connect services together with the old VTS control unit will no longer be available as of Spring
2022:
• eCall System
• Breakdown Call
• VTS (Vehicle Tracking System)
• Connect app
Action required: Replace the VTS control unit with a VTS control unit that is compatible with the 4G mobile phone standard.
Affected
vehicles:
Only vehicles assigned to the campaign (see also PCSS Vehicle Information).
Required tools
Tools:
•
•
9900 - PIWIS Tester 3 with PIWIS Tester software version 40.650.030 (or higher) installed
Battery charger with a current rating of at least 90 A, e.g. VAS 5908 Battery charger 90A
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Parts required - Panamera (970)
Parts Info:
Part No.
Designation
Qty.
V04015001FN
 VTS control unit
1 ea.
WHT006947
 Shear-off nut
2 ea.
Parts required - Panamera (971)
Parts Info:
Part No.
Designation
Qty.
V04015001FM
 VTS control unit
1 ea.
Parts required - Boxster/Cayman (982)
Parts Info:
Valid for Scope 3 (Production date up to 24/01/2017)
Part No.
Designation
Qty.
V04015001FN
 VTS control unit
1 ea.
PAF910207
 Internal serration screw for steering wheel
1 ea.
Parts Info:
Valid for Scope 4 (Production date from 25/01/2017)
Part No.
Designation
Qty.
V04015001FN
 VTS control unit
1 ea.
N 90799102
 Internal serration screw for steering wheel
1 ea.
Part No.
Designation
Qty.
V04015001FN
 VTS control unit
1 ea.
99907331209
 Screw M10 x 30.6
2 ea.
Parts required - 918
Parts Info:
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Technical Information
180/21 ENU WMM7
90081700302
 Lock nut, M10
2 ea.
PAF009057
 Hexagon-head bolt
1 ea.
9
Parts required - Cayenne (92A)
Parts Info:
Part No.
Designation
Qty.
V04015001FN
 VTS control unit
1 ea.
WHT006947
 Shear-off nut
2 ea.
Parts required - Macan (95B)
Parts Info:
Part No.
Designation
Qty.
V04015001FN
 VTS control unit
1 ea.
WHT006947
 Shear-off nut
2 ea.
Parts required - 911 (991)
Parts Info:
Part No.
Designation
Qty.
V04015001FN
 VTS control unit
1 ea.
N 90799102
 Internal serration screw for steering wheel
1 ea.
Initiating the device replacement procedure in the Porsche Car Connect Online support tool
Work
Procedure:
If the Dealer Web Portal indicates the vehicle has an Active Contract, then use the Device Replacement
Function in the portal. If there is not an Active Contract, it is not necessary to use the Device Replacement
Function in the portal.
Note: Customers and Dealership employees can contact the Porsche Car Connect support center by
calling 1-866-253-1742. This may be necessary due to security controls limiting vehicle tracking service
information and control unit status information.
Performing a software update via the Dealer Web Portal
1
Read out the control unit software version using the PIWIS Tester
•
a. Select the “Porsche Vehicle Tracking System (PVTS)” control unit
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•
•
2
b. Select the“Extended identifications” tab
c. Check the software version; it must be less than “0930”
Perform a software update
•
•
•
•
•
•
•
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Technical Information
ENU 180/21
WMM7
a. Ensure the PVTS CU has sufficient mobile (GSM) and satellite (GPS) reception. Note: the
PVTS CU contains an embedded SIM card and Vodafone manages data connection for service
to this CU. No plug-in SIM is required to perform this update. To perform the update on a
vehicle that does not have a customer contract set up, activate the vehicle using the dealership
demo account. Perform the update as directed below, then remove the vehicle from the demo
account. Activating the vehicle via the demo account allows this update without starting the
customer’s free trial period of Porsche Car Connect
b. Access the Porsche Partner Network (PPN) --> Online Systems --> Porsche Car Connect
(Online Support)
c. Select “Device repair” 1 Device Repair Markup -1d. Enter the VIN 1 Device Repair Markup -2- and click “Search” 1 Device Repair Markup
-3-. Vehicle information and settings are displayed.Note: If the error message, “This device
is not eligible to the repair process” is displayed, please verify the VIN entered is correct and
retry the Search function several times. Also, try refreshing/reloading the webpage. If the same
error message is received after several retries, then it may be necessary to replace the control
unit.
e. After Vehicle information and settings are displayed, click the Repair button  1 Device
Repair Markup -4-. Once the update is completed successfully, the message “Your vehicle
configuration has been updated” will appear briefly.Note: If the update is not successful after
the third attempt, please contact the Porsche Car Connect support center to verify vehicle information and settings as well as PVTS status by VIN.
f. Check whether all information and settings are the same after the repair function is
completed  2 Generate Report Markup -1-, then click the “Generate Report” button  2
Generate Report Markup -2-.
g. Verify the Immobilizer is deactivated. The “Crank inhibition” value should show
“Unlocked” after repair  3 Immobilizer Deactivated Markup -1-.
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Service
Technical Information
180/21 ENU WMM7
9
1 Device Repair Markup
2 Generate Report Markup
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WMM7
3 Immobilizer Deactivated Markup
3
Read out the control unit software version using the PIWIS Tester
•
•
•
a. Select the “Porsche Vehicle Tracking System (PVTS)” control unit
b. Select the“Extended identifications” tab
c. Check the software version; it must be less than “0930”
Replacing VTS control unit - Panamera (970)
Work Procedure: 1
2
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Replace VTS control unit.
For instructions, see: Workshop Manual 'Replacing PCC/PVTS control unit'.
Enter the campaign in the Warranty and Maintenance booklet.
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180/21 ENU WMM7
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Replacing VTS control unit - Panamera (971)
Work Procedure: 1
2
Replace VTS control unit.
For instructions, see:  Workshop Manual 'Replacing PCC/PVTS control unit'.
Enter the campaign in the Warranty and Maintenance booklet.
Replacing VTS control unit - Boxster/ Cayman (982)
Work Procedure: 1
2
Replace VTS control unit.
For instructions, see:  Workshop Manual 'Replacing PCC/PVTS control unit'.
Enter the campaign in the Warranty and Maintenance booklet.
Replacing VTS control unit - 918
Work Procedure: 1
Replace VTS control unit.
For instructions, see:  Workshop Manual 'Replacing control unit for auxiliary alarm system'.
2
For instructions, see:  Workshop Manual 'Activating PCC/PVTS'
3
Enter the campaign in the Warranty and Maintenance booklet.
Replacing VTS control unit
Work Procedure: 1
2
Replace VTS control unit.
For instructions, see:  Workshop Manual 'Replacing PCC/PVTS control unit'.
Enter the campaign in the Warranty and Maintenance booklet.
Replacing VTS control unit - Macan (95B)
Work Procedure: 1
2
Replace VTS control unit.
For instructions, see:  Workshop Manual 'Replacing PCC/PVTS control unit'.
Enter the campaign in the Warranty and Maintenance booklet.
Replacing VTS control unit - 911 (991)
Work Procedure: 1
2
Replace VTS control unit.
For instructions, see:  Workshop Manual 'Replacing PCC/PVTS control unit'.
Enter the campaign in the Warranty and Maintenance booklet.
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Technical Information
ENU 180/21
WMM7
Warranty processing
Scope 1:
Replacing VTS control unit
•
Panamera (970)
Working time:
Replacing VTS control unit
Includes:
Connecting and disconnecting battery charger
Connecting and disconnecting PIWIS Tester
Removing and installing auxiliary alarm system control unit
Re-programming auxiliary alarm system control unit
Reading out and erasing fault memory
Creating Vehicle Analysis Log
Labor time: 239 TU
Parts required:
V04015001FN
VTS control unit
1 ea.
WHT006947
Shear-off nut
2 ea.
 Damage Code WMM7 066 000 1
Scope 2:
Replacing VTS control unit
•
Panamera (971)
Working Time:
Replacing VTS control unit
Includes:
Connecting and disconnecting battery charger
Connecting and disconnecting PIWIS Tester
Removing and installing lower part of center console
Removing and installing auxiliary alarm system control unit
Re-programming auxiliary alarm system control unit
Reading out and erasing fault memory
Creating Vehicle Analysis Log
Labor time: 205 TU
Parts required:
V04015001FM
VTS control unit
 Damage Code WMM7 066 000 1
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1 ea.
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Technical Information
Scope 3:
180/21 ENU WMM7
9
Replacing VTS control unit
•
•
Boxster/Cayman (982)
Production date up to 24/01/2017
Working Time:
Replacing VTS control unit
Includes:
Connecting and disconnecting battery charger
Connecting and disconnecting PIWIS Tester
Removing and installing dashboard
Removing and installing auxiliary alarm system control unit
Re-programming auxiliary alarm system control unit
Reading out and erasing fault memory
Creating Vehicle Analysis Log
Labor time: 339 TU
Parts required:
V04015001FN
VTS control unit
1 ea.
PAF910207
Internal serration screw for steering
wheel
1 ea.
 Damage Code WMM7 066 000 1
Scope 4:
Replacing VTS control unit
•
•
Boxster/Cayman (982)
Production date from 25/01/2017
Working Time:
Replacing VTS control unit
Includes:
Connecting and disconnecting battery charger
Connecting and disconnecting PIWIS Tester
Removing and installing dashboard
Removing and installing auxiliary alarm system control unit
Re-programming auxiliary alarm system control unit
Reading out and erasing fault memory
Creating Vehicle Analysis Log
Labor time: 339 TU
Parts required:
V04015001FN
VTS control unit
1 ea.
N 90799102
Internal serration screw for steering
wheel
1 ea.
 Damage Code WMM7 066 000 1
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Scope 5:
Technical Information
ENU 180/21
WMM7
Replacing VTS control unit
•
918
Working Time:
Replacing VTS control unit
Includes:
Connecting and disconnecting battery charger
Connecting and disconnecting PIWIS Tester
Removing and installing passenger seat
Loosening main fuse box
Removing and installing auxiliary alarm system control unit
Re-programming auxiliary alarm system control unit
Reading out and erasing fault memory
Creating Vehicle Analysis Log
Labor time: 428 TU
Parts required:
V04015001FN
VTS control unit
1 ea.
99907331209
M10X30,6 screw
2 ea.
90081700302
Lock nut, M10
2 ea.
PAF009057
Hexagon-head bolt
1 ea.
 Damage Code WMM7 066 000 1
Scope 6:
Replacing VTS control unit
•
Cayenne (92A)
Working time:
Replacing VTS control unit
Includes:
Connecting and disconnecting battery charger
Connecting and disconnecting PIWIS Tester
Removing and installing auxiliary alarm system control unit
Re-programming auxiliary alarm system control unit
Reading out and erasing fault memory
Creating Vehicle Analysis Log
Labor time: 77 TU
Parts required:
V04015001FN
VTS control unit
1 ea.
WHT006947
Shear-off nut
2 ea.
 Damage Code WMM7 066 000 1
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Technical Information
Scope 7:
180/21 ENU WMM7
9
Replacing VTS control unit
•
Macan (95B)
Working time:
Replacing VTS control unit
Includes:
Connecting and disconnecting battery charger
Connecting and disconnecting PIWIS Tester
Removing and installing auxiliary alarm system control unit
Re-programming auxiliary alarm system control unit
Reading out and erasing fault memory
Creating Vehicle Analysis Log
Labor time: 94 TU
Parts required:
V04015001FN
VTS control unit
1 ea.
WHT006947
Shear-off nut
2 ea.
 Damage Code WMM7 066 000 1
Scope 8:
Replacing VTS control unit
•
911 (991)
Working time:
Replacing VTS control unit
Includes:
Connecting and disconnecting battery charger
Connecting and disconnecting PIWIS Tester
Removing and installing auxiliary alarm system control unit
Re-programming auxiliary alarm system control unit
Reading out and erasing fault memory
Creating Vehicle Analysis Log
Labor time: 403 TU
Parts required:
V04015001FN
VTS control unit
1 ea.
N 90799102
Internal serration screw for steering
wheel
1 ea.
 Damage Code WMM7 066 000 1
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Technical Information
ENU 180/21
Important Notice: Technical Bulletins issued by Porsche Cars North America, Inc. are intended only for use by professional automotive technicians who have attended Porsche service training
courses. They are written to inform those technicians of conditions that may occur on some Porsche vehicles, or to provide information that could assist in the proper servicing of a vehicle. Porsche special
tools may be necessary in order to perform certain operations identified in these bulletins. Use of tools and procedures other than those Porsche recommends in these bulletins may be detrimental to the
safe operation of your vehicle, and may endanger the people working on it. Properly trained Porsche technicians have the equipment, tools, safety instructions, and know-how to do the job properly and
safely. Part numbers listed in these bulletins are for reference only. The work procedures updated electronically in the Porsche PIWIS diagnostic and testing device take precedence and, in the event of a
discrepancy, the work procedures in the PIWIS Tester are the ones that must be followed.
© 2022 Porsche Cars North America, Inc.
Feb 8, 2022
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