22-01-011H

GROUP
CAMPAIGN
Technical Service Bulletin
SUBJECT:
DATE
FEBRUARY, 2022
NUMBER
22-01-011H
MODEL(S)
PALISADE (LX2)
VEHICLE INSPECTION AND DRIVE PLATE REPLACEMENT
(SERVICE CAMPAIGN T7U)
 IMPORTANT
*** Dealer Stock and Retail Vehicles ***
Dealers must perform this Service Campaign on all affected vehicles prior to customer retail
delivery and whenever an affected vehicle is in the shop for any maintenance or repair.
When a vehicle arrives at the Service Department, access the "Vehicle Information” Screen via
WEBDCS to identify open Campaigns.
DESCRIPTION: Some vehicles may experience a noise from the transmission when shifting between
Drive and Reverse when the powertrain is at normal operating temperature. This bulletin describes
the procedure to inspect, and if necessary, replace the drive plate.
APPLICABLE VEHICLES: Certain 2022 MY Palisade (LX2) 3.8L vehicles produced from September
16, 2021 to October 07, 2021.
PARTS INFORMATION:
Model
Palisade
(LX2)
Part Number
Part Name
Description
Remark
23200-3L050
Drive plate
Improved part has
white marking
21517-3C100
Long bolt
Upper oil pan rear, 2
bolts needed
Circulate To: General Manager, Service Manager, Parts Manager, Warranty Manager, Service
Advisors, Technicians, Body Shop Manager, Fleet Repair
SUBJECT:
VEHICLE INSPECTION & DRIVE PLATE REPLACEMENT (SERVICE CAMPAIGN T7U)
WARRANTY INFORMATION:
Model
Palisade
(LX2)
Op Code
Operation
Op Time
10D210R3
Vehicle inspection
0.4 M/H
10D210R4
Vehicle inspection and
drive plate
replacement (2WD)
5.4 M/H
Vehicle inspection and
drive plate
replacement (4WD)
5.6 M/H
10D210R5
Causal Part
Nature
Code
Cause
Code
23200-3L050
B15
ZZ1
NOTE 1: Submit Claim on Campaign Claim Entry Screen.
NOTE 2: If a part that is not covered by this Service Campaign is in need of replacement while
performing this Service Campaign and the affected part is still under warranty, please submit a
separate claim using the same repair order. If the affected part is out of warranty, submit a prior
approval request for goodwill consideration prior to performing the work.
NOTE 3: Wheel alignment procedure is included in Op Time.
SERVICE PROCEDURE:
1.
Turn the ignition ON and let the engine idle in
Park until the engine coolant temperature is at
normal operating temperature (middle location on
the gauge).
Depress the brake pedal and move the gear lever
to the following gears and then check if a metallic
noise is heard or not.
1) D, 10 seconds
2) R, 10 seconds
3) Repeat 3 times.
2.
If a metallic noise is not heard, the Service
Procedure is complete.
If it is difficult to hear the metallic noise, remove
the vehicle undercover and remove 2 oil pan long
bolts (A).
Go to Step 3 and check if the oil pan long bolts (A)
are contacting the drive plate.
A
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SUBJECT: VEHICLE INSPECTION & DRIVE PLATE REPLACEMENT (SERVICE CAMPAIGN T7U)
3.
If the bolt has contact marks indicating the bolt
has contacted the drive plate as shown, replace
the drive plate and 2 long bolts according to the
Palisade shop manual: Automatic Transaxle
System (A8LF1), Automatic Transaxle System,
Automatic Transaxle, Repair Procedure.
If the bolt has no contact marks, re-install and
tighten the existing bolts to specification.
Torque: 7~9 lb-ft (1.0~1.2 kgf.m, 10~12 N.m)
4.
Reinstall the undercover.
Drive the vehicle to confirm the metallic noise does not occur.
TSB #: 22-01-011H
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SUBJECT: