A9122822064818_2

Technical Service Bulletin
91 ConBox High: Bluetooth is not available, DTC U110300 is stored in the telematics control module
91 22 82 2064818/2 March 3, 2022. Supersedes Technical Service Bulletin Group 91 number 21-41 dated
October 13, 2021 for reasons listed below.
Model(s)
Year
A8, A8 e
quattro, S8,
Q5, Q5 e
quattro, Q5
Sportback,
SQ5, and
SQ5
Soortback
2021
VIN Range
Vehicle-Specific Equipment
All
Not Applicable
A4, A4
allroad, S4,
A5, A5
Cabriolet,
A5
Sportback,
RS 5, S5,
S5
Cabriolet,
S5
Sportback,
RS 5
Sportback, 2021 – 2022
A6, A6
allroad, S6,
RS 6 Avant,
A7, A7 e
quattro, S7,
RS 7, e-tron
Sportback
quattro, etron quattro,
Q7, SQ7,
Q8, SQ8,
and RS Q8
e-tron GT,
and RS etron GT
2022
Condition
REVISION HISTORY
Revision
Date
Purpose
2
-
Revised header (Add Model Year 2022)
1
10/13/2021
Initial publication
© 2022 Audi of America, Inc.
Page 1 of 3
All rights reserved. Information contained in this document is based on the latest information available at the time of printing and is subject to the copyright and other intellectual property rights
of Audi of America, Inc., its affiliated companies and its licensors. All rights are reserved to make changes at any time without notice. No part of this document may be reproduced, stored in a
retrieval system, or transmitted in any form or by any means, electronic, mechanical, photocopying, recording, or otherwise, nor may these materials be modified or reposted to other sites, without
the prior expressed written permission of the publisher.
Technical Service Bulletin
Customer states:
• It is not possible to establish a Bluetooth connection between a phone and the vehicle.
• The following message is displayed on the MMI display: “The selected system is currently not available.”
Workshop findings:
The following DTC may be stored in the telematics control module, J949 (address word 0075):
• DTC U110300 (Production mode active).
Technical Background
Not Applicable.
Production Solution
Not Applicable.
Service
Please perform the control module replacement test plan for the telematics control module, J949 (address word
0075) via ODIS Guided Functions without replacing the control module.
Warranty
Claim Type:
• 110 up to 48 Months/50,000 Miles.
• G10 for CPO Covered Vehicles – Verify Owner.
• If the vehicle is outside any warranty, this Technical Service Bulletin is informational
only.
Service Number:
9145
Damage Code:
0039
Diagnostic Time:
GFF
0150 0000
Time stated on
the diagnostic
protocol (Max 50
TU)
Road test prior to the service procedure
No allowance
0 TU
© 2022 Audi of America, Inc.
Page 2 of 3
All rights reserved. Information contained in this document is based on the latest information available at the time of printing and is subject to the copyright and other intellectual property rights
of Audi of America, Inc., its affiliated companies and its licensors. All rights are reserved to make changes at any time without notice. No part of this document may be reproduced, stored in a
retrieval system, or transmitted in any form or by any means, electronic, mechanical, photocopying, recording, or otherwise, nor may these materials be modified or reposted to other sites, without
the prior expressed written permission of the publisher.
Technical Service Bulletin
Road test after the service procedure
Claim Comment:
No allowance
0 TU
As per TSB 2064818/2
All warranty claims submitted for payment must be in accordance with the Audi Warranty
Policies and Procedures Manual. Claims are subject to review or audit by Audi Warranty.
Additional Information
All parts and service references provided in this TSB (2064818) are subject to change and/or removal. Always
check with your Parts Department and/or ETKA for the latest information and parts bulletins. Please check the
Repair Manual for fasteners, bolts, nuts, and screws that require replacement during the repair.
©2022 Audi of America, Inc. All rights reserved. The information contained in this document is based on the
latest information available at the time of printing and is subject to the copyright and other intellectual property
rights of Audi of America, Inc., its affiliated companies, and its licensors. All rights are reserved to make changes
at any time without notice. No part of this document may be reproduced, stored in a retrieval system, or
transmitted in any form or by any means, electronic, mechanical, photocopying, recording, or otherwise, nor may
these materials be modified or reposted to other sites without the prior expressed written permission of the
publisher.
© 2022 Audi of America, Inc.
Page 3 of 3
All rights reserved. Information contained in this document is based on the latest information available at the time of printing and is subject to the copyright and other intellectual property rights
of Audi of America, Inc., its affiliated companies and its licensors. All rights are reserved to make changes at any time without notice. No part of this document may be reproduced, stored in a
retrieval system, or transmitted in any form or by any means, electronic, mechanical, photocopying, recording, or otherwise, nor may these materials be modified or reposted to other sites, without
the prior expressed written permission of the publisher.