A9122872066315_1

Technical Service Bulletin
91 USB Interface: USB socket lose, missing, pushed in
91 22 87 2066315/1 March 7, 2022.
Model(s)
A8
Year
Vehicle-Specific Equipment
All
Not Applicable
2021 and
2023
A4, A4
allroad, S4,
A5, A5
Cabriolet,
A5
Sportback,
S5, S5
Cabriolet,
S5
Sportback,
RS 5, RS 5
Sportback, 2021 – 2023
A6 allroad,
A6, S6, RS
6 Avant, A7,
S7, S8, etron quattro,
e-tron
Sportback
quattro, Q3,
Q7, SQ7,
Q8, SQ8,
and RS Q8
A3, S3, etron GT,
and RS etron GT
VIN Range
2022 – 2023
Condition
Customer states:
• No media playback via USB
• USB drive not recognized
• Cell phone not recognized via USB
• Cell phone not charging via USB
• Apple CarPlay / AndroidAuto not working via USB
Workshop findings:
© 2022 Audi of America, Inc.
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All rights reserved. Information contained in this document is based on the latest information available at the time of printing and is subject to the copyright and other intellectual property rights
of Audi of America, Inc., its affiliated companies and its licensors. All rights are reserved to make changes at any time without notice. No part of this document may be reproduced, stored in a
retrieval system, or transmitted in any form or by any means, electronic, mechanical, photocopying, recording, or otherwise, nor may these materials be modified or reposted to other sites, without
the prior expressed written permission of the publisher.
Technical Service Bulletin
• One or both of the USB sockets in the USB interface assembly is either loose or pushed back into the housing.
• One or both of the USB sockets in the USB interface assembly is sheared off the Printed Circuit Board (PCB)
(Figure 1).
Figure 1: USB socket sheared off the PCB and loose in the housing.
Technical Background
The USB sockets can shear off the PCB:
• If the USB connector is improperly inserted into the USB socket (for example, at an angle).
• If excessive force is applied when inserting the USB connector into the socket.
• If a non-USB-standard compliant USB connector or cable is used (e.g. low quality cables that are available
online might not be USB-standard compliant in regards to connector size and damage the USB socket).
• Certain “prank” (USB-killer) devices can destroy the internal electronics of the USB interface.
Production Solution
Not applicable.
Service
© 2022 Audi of America, Inc.
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All rights reserved. Information contained in this document is based on the latest information available at the time of printing and is subject to the copyright and other intellectual property rights
of Audi of America, Inc., its affiliated companies and its licensors. All rights are reserved to make changes at any time without notice. No part of this document may be reproduced, stored in a
retrieval system, or transmitted in any form or by any means, electronic, mechanical, photocopying, recording, or otherwise, nor may these materials be modified or reposted to other sites, without
the prior expressed written permission of the publisher.
Technical Service Bulletin
The USB interface will need to be replaced to restore function.
However, as this claim is caused by external influence and / or misuse, it is not applicable to Audi Warranty.
Warranty
This damage is due to outside influence and is not covered by any Audi Warranty.
Required Parts and Tools
Always check with your Parts Department and/or ETKA for the latest information and parts bulletins.
Part Number
Part Description
Quantity
See ETKA
Fasteners, Bolts, Nuts, and Screws as needed per the
See ETKA/ELSA
Repair Manual
See ETKA
USB Interface
01
Additional Information
All parts and service references provided in this TSB (2066315) are subject to change and/or removal.
©2022 Audi of America, Inc. All rights reserved. The information contained in this document is based on the latest
information available at the time of printing and is subject to the copyright and other intellectual property rights of
Audi of America, Inc., its affiliated companies, and its licensors. All rights are reserved to make changes at any time
without notice. No part of this document may be reproduced, stored in a retrieval system, or transmitted in any
form or by any means, electronic, mechanical, photocopying, recording, or otherwise, nor may these materials be
modified or reposted to other sites without the prior expressed written permission of the publisher.
© 2022 Audi of America, Inc.
Page 3 of 3
All rights reserved. Information contained in this document is based on the latest information available at the time of printing and is subject to the copyright and other intellectual property rights
of Audi of America, Inc., its affiliated companies and its licensors. All rights are reserved to make changes at any time without notice. No part of this document may be reproduced, stored in a
retrieval system, or transmitted in any form or by any means, electronic, mechanical, photocopying, recording, or otherwise, nor may these materials be modified or reposted to other sites, without
the prior expressed written permission of the publisher.