PIP5834

Bulletin No.: PIP5834
Published date: N/A
Preliminary Information
PIP5834 Service 4wd message with DTC C119E
Models
Brand:
Model:
Model Years:
VIN:
from
to
Engine:
Transmissions:
Chevrolet
Silverado 2500 HD/3500 HD
2020 - 2022
All
All
All
MGM, MGU
GMC
Sierra 2500 HD/3500 HD
2020 - 2022
All
All
All
MGM, MGU
Involved Region or
Country
North America
Additional Options
(RPO)
NQH
Condition
Service 4wd message with DTC C119E symptom 5A Stored in the
TCCM
Cause
Under Engineering investigation
Condition/Concern:
THIS INFORMATION ONLY APPLIES TO NQH WITH SYMPTOM BYTE 5A
Some customers may comment on a service 4 wheel drive message displayed in the IPC.
Technicians may nd DTC C119E Sym 5A as a current or history code. Dealers may have a hard time
duplicating the concern and may not reset on test drive.
If unable to duplicate concern and there are no other transfer case related DTCs ask the customer
if the message seemed to appear after an ABS event in 4WD HI. If the customer is unsure drive the
vehicle in 4WD HI in conditions where an ABS activation can be duplicated safely and see if the
condition can be repeated. It may take several ABS events to reproduce the condition.
If the concern can be duplicated under these conditions then go into GDS and look in transfer case
data under the Engineering Data 3 data list and record the Transfer Case Clutch High Value
and Transfer Case Clutch Low Value on the repair order for later use.
If the Transfer Clutch High Value is below 5 degrees, inform the customer that engineering is
investigating and validating a repair. If 4wd is needed use of Auto 4WD may decrease the potential
occurrence.
If the Transfer Case Clutch High Value is above 5 degrees continue with published diagnostics.
Warranty Information
For vehicles repaired under powertrain coverage please use:
Labor operation
3087298
Version History
Description:
Test drive, verify condition and record data.
Time:
.5 Hr.
Version
Modi ed
1
02/08/2022 - Created on
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