NTB22-008

Classification:
Reference:
BT21-029
Date:
NTB22-008
February 14, 2022
DETERMINING CORRECT
WINDSHIELD WASHER PUMP OPERATION
APPLIED VEHICLES:
2021-2022 Rogue (T33)
SERVICE INFORMATION
The windshield washer system of the APPLIED VEHICLES operates differently than those
used in past models.
The benefits of this new style of system are:



More efficient use of fluid
The windshield washer fluid spray does not block the driver’s vision when cleaning
the windshield
The windshield washer fluid sprays directly onto the windshield only. This prevents
the washer fluid from being sprayed onto the vehicle behind you, or nearby
pedestrians.
If the customer indicates that the front windshield washer is not working, or has poor
performance, use the SERVICE PROCEDURE in this bulletin to confirm correct operation.

If the windshield washer pump is found to be functioning properly, educate the
customer on the system benefits, as indicated above.

If the windshield washer pump is not be functioning properly, refer to the ESM for
further diagnostic information.
Nissan Bulletins are intended for use by qualified technicians, not 'do-it-yourselfers'. Qualified technicians are
properly trained individuals who have the equipment, tools, safety instruction, and know-how to do a job
properly and safely. NOTE: If you believe that a described condition may apply to a particular vehicle, DO
NOT assume that it does. See your Nissan dealer to determine if this applies to your vehicle.
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SERVICE PROCEDURE
To confirm correct operation:
1.
Locate the windshield washer pump tubes connected by a barbed connector. This will
be found under the hood on the passenger side near the strut mount.
Figure 1
Pump side
2.
Separate the “pump side” tube from
the barbed connection, and leave the
barbed connector in the “nozzle side”.
Nozzle side
Figure 2
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NTB22-008
3.
Start the vehicle.
4.
Take the pump side of the tube, and
aim it down into an empty container.
5.
Have a helper activate the vehicle’s
windshield washers.

This is to “prime” the system, and
this fluid should be discarded.
Pump side of
the tube
Figure 3
6.
Immediately after priming the tube, place the tube into a graduated cylinder, and have
your helper activate the windshield washers for five (5) complete windshield wiper
strokes.
IMPORTANT: Measurements will not accurately reflect the pump performance if the
collection of the fluid is not done immediately following priming of the pump.
Graduated
cylinder
Pump side of
the tube
Figure 4
7.
Take the pump side tube out of the graduated cylinder and set the graduated cylinder
on a flat surface.
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NTB22-008
8.
Check the amount of fluid that was collected from five (5) complete windshield wiper
strokes.

If the windshield washer pump is operating correctly, the fluid collected should be
more than 145 milliliters.

If the windshield washer fluid is less than 145 millileters, refer to the ESM for
further diagnostic information.
Should be
more than
145 milliliters
Graduated
cylinder
Figure 5
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NTB22-008
CLAIMS INFORMATION
Submit a Primary Operation (PP) type line claim using the following claims coding:
(1)
DESCRIPTION
PFP
OP CODE
SYM
DIA
FRT
Inspect Washer Pump Output
(1)
RXA3AA
TBD
TBD
0.2
Reference the electronic parts catalog and use the Front Washer Pump Assy (28920*****) as the Primary Failed Part (PFP).
AMENDMENT HISTORY
PUBLISHED DATE REFERENCE
February 14, 2022
NTB22-008
DESCRIPTION
Original bulletin published
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NTB22-008