Dealer 24HY

Service Bulletin Details

Public Details for: Dealer 24HY

Engine control module (ecm) software


- 2021 - 2020 - 2019 -

Models from 2021
2021 AUDI TT RS
AUDI DEALER COMMUNICATION
Repair Available – Emissions Service Action 24HY/ ECM Software
This notice is for: 


Date:
Issue:
Repair:



Service Manager
Parts Manager
Service Advisor


Warranty Administrator
Technicians
March 23, 2022
On-board Diagnostic (OBD) monitoring for the Positive Crankcase Ventilation (PCV) was
not properly enabled in the ECM Software. This software update also includes other
diagnostic improvements. This issue has no impact on vehicle tailpipe emissions.

REPAIR AVAILABLE – March 24, 2022 – Update ECM software

See ELSA/ServiceNet for complete repair & claiming instructions

Check daily campaign open inventory report or OMD for affected vehicles in
inventory
Repair every affected inventory vehicle before delivery to consumers.

Parts Department:
Dealer Principal
General Manager
Sales Managers
No parts needed; software update only
Affected Vehicles:
Country
Beginning
Model
Year
Ending
Model
Year
Vehicle
USA
USA
CAN
CAN
2019
2019
2019
2019
2020
2021
2020
2021
RS3 SEDAN
TT RS COUPE
RS3 SEDAN
TT RS COUPE
Vehicle
Count
2,038
937
595
228
*Counts reflect overall population; some vehicles may have already been repaired. Check Campaigns/Actions
screen in Elsa on the day of repair to verify that a VIN qualifies for repair under this action. Elsa is the only valid
campaign inquiry & verification source.
Notes:

Schedule owner repairs immediately

Owner mailing – March 2022
Requirements for Emissions Campaigns Having Customer Notification (CALIFORNIA ONLY)
The California Air Resources Board and the Department of Motor Vehicles (DMV) require emissionsrelated campaigns to be completed prior to vehicle registration renewal. When campaign work is done
you must provide the owner with a signed “Vehicle Emission Recall – Proof of Correction”
certificate (RC EMISCAVWAU). Certificates can be ordered at no cost online via the Compliance Label
Ordering portal.
-END OF MESSAGE-
Ensure all dealership personnel are aware of this notice so they are able to address customer questions. Contact Warranty if you require
additional assistance. Direct press inquiries to Audi Public Relations.
Audi Customer Protection
24HY_DLR_LAUNCH


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