EN-122313
Service Bulletin Details
Public Details for: EN-122313
Vw elsa newsletter.
- 2014 - 2013 - 2012 - 2011 - 2010 - 2009 -
Models from 2014
| 2014 VOLKSWAGEN BEETLE |
| 2014 VOLKSWAGEN JETTA |
| 2014 VOLKSWAGEN JETTA HYBRID |
| 2014 VOLKSWAGEN PASSAT |
Models from 2013
| 2013 VOLKSWAGEN BEETLE |
| 2013 VOLKSWAGEN JETTA |
| 2013 VOLKSWAGEN JETTA HYBRID |
| 2013 VOLKSWAGEN ROUTAN |
Models from 2012
| 2012 VOLKSWAGEN BEETLE |
| 2012 VOLKSWAGEN CC |
| 2012 VOLKSWAGEN EOS |
| 2012 VOLKSWAGEN GOLF WAGON |
| 2012 VOLKSWAGEN JETTA |
| 2012 VOLKSWAGEN JETTA SPORTWAGEN |
| 2012 VOLKSWAGEN PASSAT |
| 2012 VOLKSWAGEN ROUTAN |
Models from 2011
| 2011 VOLKSWAGEN CC |
| 2011 VOLKSWAGEN EOS |
| 2011 VOLKSWAGEN GOLF WAGON |
| 2011 VOLKSWAGEN JETTA |
| 2011 VOLKSWAGEN JETTA SPORTWAGEN |
| 2011 VOLKSWAGEN ROUTAN |
Models from 2010
| 2010 VOLKSWAGEN CC |
| 2010 VOLKSWAGEN EOS |
| 2010 VOLKSWAGEN GOLF WAGON |
| 2010 VOLKSWAGEN JETTA |
| 2010 VOLKSWAGEN JETTA SPORTWAGEN |
| 2010 VOLKSWAGEN ROUTAN |
Models from 2009
| 2009 VOLKSWAGEN CC |
| 2009 VOLKSWAGEN EOS |
| 2009 VOLKSWAGEN GOLF |
| 2009 VOLKSWAGEN JETTA |
| 2009 VOLKSWAGEN PASSAT WAGON |
| 2009 VOLKSWAGEN ROUTAN |
A PDF of this newsletter and previous ones can be found by logging in to ServiceNet and clicking on the Elsa Newsletter section in the Technician References menu. Edition 67: December 23, 2013 Content Volkswagen Technical Assistance Holiday Hours ODIS GFF Feedback Tips for Submitting ODIS Feedback Technical Bulletins Pending Service Solutions Tech Tips Campaigns Updates Suggestions Volkswagen Technical Assistance Holiday Hours The VW Technical Assistance Center holiday schedule will be as follows: December 23 Open 8:00 a.m.–8:00 p.m. Eastern time December 24, 25 Closed (Christmas) December 26, 27 Open 8:00 a.m.–8:00 p.m. Eastern time December 28 Open 8:00 a.m.–5:00 p.m. Eastern time December 30 Open 8:00 a.m.–8:00 p.m. Eastern time December 31 Closed (Holiday) January 1, 2014 Closed (Holiday) Diagnostic Tester Software Support (DTSS) 888-896-1298 Holiday Hours: Christmas: Tuesday, Dec. 24 through Thursday, Dec. 26: Closed Friday, Dec. 27: Open with limited staff New Year's: Monday, Dec. 30: Open with limited staff Tuesday, Dec. 31 and Wednesday Jan. 1: Closed Back to top ODIS GFF Feedback We would like to thank all of who have taken the time to submit ODIS diagnostic feedback during the past few months. The response has been outstanding. In that time, we have processed hundreds of feedbacks. Some of the top contributors are: 1. Donn Mihara 2. Thomas Woodall 3. Randall Fenton 4. Burnsville Volkswagen 5. Rob Ounpuu 6. Danny Candler 7. Brad Sellars 8. Rick Barsby 9. David Knight 10. Jason Leggat 11. Douglas Stoessner 12. Patrick Pouliot 13. Rich Cervantes Thanks to these people, and many others, dozens of issues have been resolved. Among the top feedbacks that have been submitted, here are a few that have been fixed recently: Issue Description Model(s) Feedbacks Statistics data lockup Late model 2.5 L & 2.0 L 138 Text and menu strings displayed incorrectly All 39 Function test missing ‘Continue’ or ‘Complete’ button All 38 Error message when deactivating transport mode 2014 Beetle, Jetta, Passat 15 Mode 6 data lockup 2012 Passat TDI 14 Tips for Submitting ODIS Feedback When submitting ODIS feedback, please try to include at least one screen print, especially for error messages or text problems, and a brief description of the problem or error, including what you were doing when the problem or error occurred. Text can be added to a feedback by clicking in the spaces above or below the inserted screen print(s). If the tester does not have the mailbox configured, you can save the feedback information to the tester desktop, and email the feedback. The email address is [email protected]. It is very important to keep you tester updated to the latest version of ODIS. Currently, that version is 2.0.2 1925.31680. If you have any questions or comments about submitting ODIS feedback, please email us at [email protected]. We will respond to all inquiries. Back to top Technical Bulletins 01 13 38 - 2034844 Supersedes V011320 dated July 31, 2013 as software is fully released. Update Programming, Sporadic Misfire Faults Stored in ECM Fault Memory. Model(s) Year Eng. Code Trans. Code Jetta Hybrid 2013– 2014 1.4L (CNLA) 7spd Auto DSG (0CG) DQ200 VIN Range VIN Range From To All All During normal operation of the Jetta Hybrid, the electric drive motor will be activated as a generator to charge the High Voltage Battery. Once the High Voltage battery has reached a 100% state of charge, the regenerative function will shut off and the electric drive motor load will be released. Under certain driving conditions, this release of load from the engine can result in sporadic misfire faults storing in the Engine Control Module fault memory. Production Solution: Improved software implemented into production. 30 13 03 - 2028714 Supersedes T. B. V301302 dated August 19, 2013 to update part suffix number. DTC P2711 Implausible Transmission Shift Sequence Stored in the Transmission Control Module Model(s) Year Eng. Code Trans. Code VIN Range VIN Range From To A5 Jetta Wagon, A5 Golf 2009 All DSG (02E) All All (A5) Jetta Sedan 2009– 2010 All DSG (02E) All All (A6) Jetta SportWagen, Golf Wagon 2010– 2012 All DSG (02E) All All CC, Eos 2009– 2012 All DSG (02E) All All Passat 2012 All DSG (02E) All All Debris in the clutch assembly causing too much drag torque from the multiple clutch. Production Solution: Updated clutch installed as of March 12, 2010. Pending Service Solutions No new pending service solutions this week. Back to top Tech Tips 24-13-06 Fuel injector seals for 2.0L (CBPA) engine code Model(s) Year Eng.Code Trans. Code Jetta 2011–2014 All All Fuel injector seals are available separately for service repairs. It is not necessary to replace the complete fuel injector if a seal (upper or lower) is needed. Please see ETKA for the latest parts information. 87-11-01 A/C Control Module Basic Settings Model(s) Year Eng.Code Trans. Code Jetta 2011–2013 All All Beetle 2012–2014 All All To set basic setting on the Climatic control module after replacement for fault code 00898 follow steps below: Set the blower on position 1 or 2 Start the engine Press and hold the defrost and a/c buttons at the same time Hold the buttons for 5-7 seconds until the defrost, A/C, and recirc buttons are illuminated Restart the vehicle and recheck all functions before returning the vehicle to the customer 72-08-02 Third Row Seating Model(s) Year Eng.Code Trans. Code Routan 2009–2013 All All Pulling up on any of the third row seating legs is not recommended (Figure 1) as this may cause the leg(s) to not fold flat when the seat is in the stowed position (figure 2). If the third row seating leg(s) do not fold flat into the seat, the tension spring on the affected leg(s) will need to be replaced. Repair kit part numbers, for reference only, are as follows: 7B0898305 Spring repair kit for folding seat leg (manual folding seats) 7B0898305A Spring repair kit for folding seat leg (power folding seats) Back to top Campaigns No new campaigns this week. Updates No new updates this week. Suggestions Please send comments or suggestions to: [email protected] Back to top © 2013 Volkswagen of America, Inc. All rights reserved. Information contained in this document is based on the latest information available at the time of printing and is subject to the copyright and other intellectual property rights of Volkswagen of America, Inc., its affiliated companies and its licensors. All rights are reserved to make changes at any time without notice. No part of this document may be reproduced, stored in a retrieval system, or transmitted in any form or by any means, electronic, mechanical, photocopying, recording, or otherwise, nor may these materials be modified or reposted to other sites, without the prior expressed written permission of the publisher.