No. 70-21-2
Service Bulletin Details
Public Details for: No. 70-21-2
Technical information for wln3 - replacing starter.
Models from 2019
2019 PORSCHE CAYENNE TURBO |
Models from 2018
2018 PORSCHE CAYENNE |
Service Technical Information 70/21 ENU WLN3 2 WLN3 – Replacing Starter (Workshop Campaign) Revision: This bulletin replaces bulletin Group 2 70/21 WLN3, dated December 17, 2021. Model Year: As of 2018 up to 2019 Vehicle Type: Cayenne Turbo (9YA) Market: USA (C02) Canada (C36) Concerns: Starter Information: The affected vehicles may have been installed with a starter on which the threaded joint for the end cover can come loose and this can cause the starter to fail. As a result, the vehicle might not start. Action required: Replace starter. Information Please note that different parts are required for carrying out the campaign on the affected vehicles. Every vehicle is assigned just one campaign scope. To find out which scope is assigned to the vehicle, see PCSS Vehicle Information. Affected Vehicles: Only vehicles assigned to the campaign (see also PCSS Vehicle Information). AfterSales Mar 28, 2022 Page 1 of 10 2 Service WLN3 ENU Technical Information 70/21 Installation Position: Installation position of starter 1 – Starter (replace) Required parts and materials Parts Info: Mar 28, 2022 Page 2 of 10 Vehicles with assigned campaign scope 1 Part No. Designation – Location Qty. V04015001BJ Starter 1 ea. N 10314506 Hexagon flange bolt, M10 x 50 – Starter 1 ea. PAF911296 Bihexagonal head bolt - Starter 1 ea. 9A700803500 Internal hexagon round-head countersunk screw, M8 x 60 – Belt tensioner 1 ea. AfterSales Service Technical Information Parts Info: 70/21 ENU 9A700806600 Internal hexagon round-head countersunk screw, M8 x 33 – Belt tensioner 1 ea. PAF00072900 Hexagon socket head bolt, M8 x 20 – Engine guard or front underbody cover 3 ea. PAB253115 Seal – Right catalytic converter 1 ea. PAF911308 Hexagon collar nut, self-locking – Right catalytic converter 3 ea. WLN3 2 Vehicles with assigned campaign scope 2 Part No. Designation – Location Qty. V04015001BJ Starter 1 ea. N 10314506 Hexagon flange bolt, M10 x 50 – Starter 1 ea. PAF911296 Bihexagonal head bolt – Starter 1 ea. 9A700803500 Internal hexagon round-head countersunk screw, M8 x 60 – Belt tensioner 1 ea. 9A700806600 Internal hexagon round-head countersunk screw, M8 x 33 – Belt tensioner 1 ea. PAF00072900 Hexagon socket head bolt, M8 x 20 – Engine guard or front underbody cover 3 ea. PAB253115 Seal – Right catalytic converter 1 ea. PAF911308 Hexagon collar nut, self-locking – Right catalytic converter 3 ea. PAF82595100 Screw, M6 x 20 – Front underbody cover 2 ea. AfterSales Mar 28, 2022 Page 3 of 10 2 Service WLN3 Materials: ENU Technical Information 70/21 Required materials (usually already available at the Porsche dealer): Part No. Designation – Location Qty. D 00940104 Cleaning solution or alternative (commercially available) – Locking element in converter area 250 ml/ 8.45 fl oz container (approx. 100 ml/ 3.38 fl oz required per vehicle)* 00004330532 Sealing compound – Locking element in converter area 300 ml/ 10.14 fl oz container (approx. 5 ml/ 0.17 fl oz required per vehicle) *For warranty processing, the cleaning solution can be invoiced either under the part number or under Part No. WLN30000001 with the "expendable items" designation as an additional part in the warranty claim. Required tools Tools: • • • • • • T10384 - Ratchet wrench, a/f 13 VAS 6928 - Socket set, 39-piece 10-222A - Support bracket VAS 6891 - Spring clip pliers VAS 6931 - Engine and gearbox jack Tension strap Preparatory work Work Procedure: 1 Mar 28, 2022 Page 4 of 10 Disconnect the battery. Workshop Manual '2X00IN Work instructions after disconnecting the battery' 2 Remove belt tensioner. Workshop Manual '137319 Removing and installing belt tensioner (generator)' 3 Remove generator. Workshop Manual '272219 Removing and installing generator (V8 biturbo)' AfterSales Service Technical Information 4 70/21 WLN3 2 Remove heat shield Heat shield for front-axle carrier -3-. 4.1 Unscrew screws Heat shield for front-axle carrier -1 and 2- and guide out heat shield Heat shield for front-axle carrier -3-. 5 Remove right catalytic converter. Workshop Manual '267319 Removing and installing catalytic converter (V8 biturbo)' 6 Remove right engine mount. Workshop Manual '103519 Removing and installing engine mounts (V8 biturbo)' 7 ENU Heat shield for front-axle carrier Remove right engine support Right engine support -1-. 7.1 Unscrew screws Right engine support -2-. 7.2 Remove right engine support Right engine support -1-. Right engine support Replacing starter (campaign scope 1-2) WARNING Danger of objects or loads falling down • Risk of squashing or crushing Secure components to prevent them from falling down. CAUTION Hot components • Risk of burns Let hot components cool down. Wear personal protective gear. AfterSales Mar 28, 2022 Page 5 of 10 2 Service WLN3 ENU Work Procedure: 1 Technical Information 70/21 Disconnect starter from engine wire harness. 1.1 Secure the starter to prevent it from falling down. 1.2 Release and disconnect electric plug connection Electric lines for starter -1-. 1.3 Screw off nut Electric lines for starter -2- and remove B+ line Electric lines for starter -3- from the starter. Electric lines for starter 2 Remove the starter Starter screws -1-. 2.1 Unscrew screws Starter screws -2- and Starter screws -3-. 2.2 Remove and replace the starter Starter screws -1-. Starter screws 3 Remove locking element in converter area Locking element in converter area -1-. 3.1 Clean locking element in converter area Locking element in converter area -1- and the surface of the crankcase Locking element in converter area -2- carefully with cleaner (Part No. D00940104). 3.2 Coat the surface of the crankcase Locking element in converter area -2- and the opposite piece of the locking element in the converter area Locking element in converter area -1- with a small amount of sealing compound (Part No. 00004330532). 3.3 Mar 28, 2022 Page 6 of 10 Locking element in converter area Position the locking element in the converter area Locking element in converter area -1and let the sealing compound dry off. AfterSales Service Technical Information 4 70/21 ENU WLN3 2 Install new starter Starter screws -1-. 4.1 Install and tighten screws Starter screws -1 and 2-. Screw Starter screws -2-: Tightening torque 65 Nm (48ftlb.) Screw Starter screws -3-: Initial tightening 30 Nm (22 ftlb.) Final tightening +105° Starter screws 5 Connect starter to engine wire harness. 5.1 Connect and lock electric plug connection Electric lines for starter -1-. 5.2 Install B+ line Electric lines for starter -3on the starter and tighten the nut Electric lines for starter -2-. Tightening torque 20 Nm (15 ftlb.) Electric lines for starter 6 Secure wire harness for starter Wire harness for starter on engine mount bracket -1- to engine mount bracket. 6.1 Position wire harness for starter Wire harness for starter on engine mount bracket -1- on engine mount bracket. 6.2 Screw on and tighten nut Wire harness for starter on engine mount bracket -2-. Tightening torque 20 Nm (15ftlb.) Wire harness for starter on engine mount bracket AfterSales Mar 28, 2022 Page 7 of 10 2 Service WLN3 ENU Technical Information 70/21 Concluding work 1 Install right engine support Right engine support -1-. 1.1 Tighten screws Right engine support -2-. Tightening torque 55 Nm (41 ftlb.) 2 Install right engine mount. Workshop Manual '103519 Removing and installing engine mounts (V8 biturbo)' 3 Install right catalytic converter. Workshop Manual '267319 Removing and installing catalytic converter (V8 biturbo)' 4 Right engine support Install heat shield Heat shield for front-axle carrier -2-. 4.1 Insert heat shield Heat shield for front-axle carrier -3- and install and tighten screws Heat shield for front-axle carrier -1 and 2-. Screw Heat shield for front-axle carrier -1-: Tightening torque 9 Nm (6.5 ftlb.) Screw Heat shield for front-axle carrier -2-: Tightening torque 9 Nm (6.5 ftlb.) 5 Install generator. Workshop Manual '272219 Removing and installing generator (V8 biturbo)' 6 Install belt tensioner. Workshop Manual '137319 Removing and installing belt tensioner (generator)' 7 Connect the battery. Workshop Manual '2X00IN Work instructions after disconnecting the battery' Heat shield for front-axle carrier – End of action required – Enter the campaign in the Warranty and Maintenance booklet. Warranty processing Scope 1: Replacing starter • Mar 28, 2022 Page 8 of 10 Relevant for Cayenne Turbo (9YA) with protective plate for engine (1SF) AfterSales Service Technical Information 70/21 ENU WLN3 2 Working time: Replacing starter Includes: Removing and installing catalytic converter Removing and installing engine mount Removing and installing heat shield Removing and installing generator Removing and installing front cover Removing and installing belt tensioner Connecting and disconnecting battery ground strap Labor time: 377 TU Parts required: V04015001BJ Starter 1 ea. N 10314506 Hexagon flange bolt, M10 x 50 1 ea. PAF911296 Bihexagonal head bolt 1 ea. 9A700803500 Internal hexagon round-head countersunk screw, M8 x 60 1 ea. 9A700806600 Internal hexagon round-head countersunk screw, M8 x 33 1 ea. PAF00072900 Hexagon socket head bolt, M8 x 20 3 ea. PAB253115 Seal 1 ea. PAF911308 Hexagon collar nut, self-locking 3 ea. Required materials (usually already available at the Porsche dealer): D 00940104 Cleaning solution 0.4 ea. WLN30000001* Expendable items 0.4 ea. 00004330532 Sealing compound 0.04 ea. or * For warranty processing, enter the Part No. WLN30000001 with the "expendable items" designation as an additional part costing $6.25 in the warranty claim. Damage Code WLN3 66 000 2 AfterSales Mar 28, 2022 Page 9 of 10 2 Service WLN3 Scope 2: ENU Technical Information 70/21 Replacing starter Relevant for Cayenne Turbo (9YA) without protective plate for engine (1SA) • Working time: Labor time: 377 TU Replacing starter Includes: Removing and installing catalytic converter Removing and installing engine mount Removing and installing heat shield Removing and installing generator Removing and installing front cover Removing and installing belt tensioner Connecting and disconnecting battery ground strap Parts required: V04015001BJ Starter 1 ea. N 10314506 Hexagon flange bolt, M10 x 50 1 ea. PAF911296 Bihexagonal head bolt 1 ea. 9A700803500 Internal hexagon round-head countersunk screw, M8 x 60 1 ea. 9A700806600 Internal hexagon round-head countersunk screw, M8 x 33 1 ea. PAF00072900 Hexagon socket head bolt, M8 x 20 3 ea. PAB253115 Seal 1 ea. PAF911308 Hexagon collar nut, self-locking 3 ea. PAF82595100 Screw, M6 x 20 2 ea. Required materials (usually already available at the Porsche dealer): D 00940104 Cleaning solution 0.4 ea. WLN30000001* Expendable items 0.4 ea. 00004330532 Sealing compound 0.04 ea. or * For warranty processing, enter the Part No. WLN30000001 with the "expendable items" designation as an additional part costing $6.25 in the warranty claim. Damage Code WLN3 66 000 2 Important Notice: Technical Bulletins issued by Porsche Cars North America, Inc. are intended only for use by professional automotive technicians who have attended Porsche service training courses. They are written to inform those technicians of conditions that may occur on some Porsche vehicles, or to provide information that could assist in the proper servicing of a vehicle. Porsche special tools may be necessary in order to perform certain operations identified in these bulletins. Use of tools and procedures other than those Porsche recommends in these bulletins may be detrimental to the safe operation of your vehicle, and may endanger the people working on it. Properly trained Porsche technicians have the equipment, tools, safety instructions, and know-how to do the job properly and safely. Part numbers listed in these bulletins are for reference only. The work procedures updated electronically in the Porsche PIWIS diagnostic and testing device take precedence and, in the event of a discrepancy, the work procedures in the PIWIS Tester are the ones that must be followed. © 2022 Porsche Cars North America, Inc. Mar 28, 2022 Page 10 of 10 AfterSales