2065697/1
Service Bulletin Details
Public Details for: 2065697/1
Bentayga hybrid - emission control system warning lamp illuminated within the dip - open circuit dtc's evident. Customer statement: - emission control system warning lamp illuminated (figure 1) within the driver information panel (dip) f
Models from 2022
2022 BENTLEY BENTAYGA HYBRID |
Models from 2021
2021 BENTLEY BENTAYGA HYBRID |
Models from 2020
2020 BENTLEY BENTAYGA HYBRID |
Models from 2019
2019 BENTLEY BENTAYGA HYBRID |
Technical product information Bentayga Hybrid - Emission control system warning lamp illuminated within the DIP - Open circuit DTC's evident Russische Föderation (5RU),Australia E04 Bentley rest Asia and Australia (6E04),China 796 VW Import Comp. Ltd (Vico), Beijing (6796),Germany E02 Bentley rest Europe (6E02),Japan E03 Bentley Japan (6E03),Korea, (South) E08 Bentley South Korea (6E08),United Arab Emirates E06 Bentley Middle East and Africa (6E06),United Kingdom E01 Bentley UK (6E01),United States E05 Bentley USA and rest America (6E05) Bentley Topic Market area Brand Transaction 2065697/1 No. Level EH Status Approval Release date New customer code Object of complaint Complaint type Position vehicle service -> vehicle diagnosis -> guided fault finding control units, services -> with event log entry engine -> emission control control units, services Vehicle data Bentayga - Hybrid Sales types Type MY Brand Designation Engine code Gearbox code Final drive code 4V14F9 4V14F9 4V14F9 4V14F9 2019 2020 2021 2022 E E E E Documents Document name master.xml * * * * * * * * * * * * Technical product information Transaction No.: 2065697/1 Bentayga Hybrid - Emission control system warning lamp illuminated within the DIP - Open circuit DTC's evident Customer statement / workshop findings Customer statement • Emission control system warning lamp illuminated (Figure 1) within the Driver Information Panel (DIP) Figure 1 Workshop findings • Various/numerous open circuit DTC’s evident within the Engine control unit (Address 001) • Fuse 6 (SA fuseboard) in some cases could be blown Technical background VERY IMPORTANT: Hybrid vehicles use a High voltage system and MUST only be worked on by suitably qualified personnel Prior to working on this vehicle the operative MUST refer to Rep.Gr 97 ensuring all safety precautions and guidelines are adhered to • The operative should identify the location shown in Figure 2 (Left hand side of Transmission) Figure 2 TIP: Referring to Figures 3 and 4 - Consider contact/chaffing between the main body harness and the following components: • Transmission outer casing webbing • Floor panel • Transmission park lock mechanism Figure 3 Figure 4 In the event the issue is as described, the operative should carry out the instructions within the Measure section of this TPI NOTE: Please be aware of the following: • The actual symptom(s) may be different than described depending on the wire(s) which are damaged/chaffed - Refer to the examples as shown in Figures 5,6 and 7 Figure 5 Figure 6 Figure 7 • Depending on the fitting location of the harness, contact between the main body harness and surrounding components can vary, the use of the Mandatory Snap - On BK5600 Borescope tool (Or similar specification) is recommended to assist in identifying the actual issue prior to removing components which are situated in the surrounding area Production change - Measure VERY IMPORTANT: Hybrid vehicles use a High voltage system and MUST only be worked on by suitably qualified personnel 1) Using the applicable wiring diagram, Conduct a wiring integrity check to confirm the wire(s) which are damaged/chaffed TIP: Overlaying the suspected damaged wiring may be carried out to confirm the actual issue, the overlayed wiring MUST NOT be left in place, all damaged wiring MUST be repaired as per all Elsa pro guidelines 2) Using the applicable repair manual Rep.Gr - Gain access to the main body harness damaged wiring • Take clear photographs of the issue (once identified) the photographs should be saved as they are required to uploaded to a non-technical DISS query after the repair has been conducted IMPORTANT: Check to confirm the actual point of contact for example: The transmission outer casing webbing (Figure 8) • In the event that any sharp edges or excess casting spots are evident, the operative should carefully remove any sharp edges with low grade sandpaper for example Figure 8 3) Referring to Rep.Gr 97 - Repair the damaged wire(s) ensuring the wiring harness is repaired as per all instructions TIP: Ensure any damaged clips/cable ties are replaced Once repaired ensure the wiring harness is suitably insulated and cannot contact any other surrounding components 4) Once the wiring repair is complete conduct the following: • Referring back to the fitting location in Figure 2 - Reposition/secure the wiring harness ensuring the wiring harness cannot chaff/contact any of the surrounding components 5) Raise a non-technical DISS query ensuring the following: • Attach photographs of the damaged harness prior to conducting the repair And also • Attach photographs of the wiring harness after conducting the repair Warranty accounting instructions Diagnostic time Warranty Type 110 or 910 Damage Service Number 97 09 Damage Code 00 25 Labour Operation Code 01 51 00 00 Time Must not exceed 50 TU (as per ODIS log) Time to conduct wiring repair(s) Labour operation code 97 09 41 ** NOTE: The last 2 digits ** and time units depend on number of cables repaired state ‘claim as per Elsa for number of cables repaired’ Due to the various symptoms and/or repair methods required, please refer to the Labour operations section within Elsa pro for all applicable codes/times depending on the work conducted • Each claim will be reviewed individually by the Bentley Warranty team