TSB2142A011REV

Technical Service Bulletin
SUBJECT:
MODIFIED HOOD FOR HOOD FLUTTER
- 2022 OUTLANDER - REVISED
No:
TSB-21-42A-011REV
DATE:
December 2021
MODEL:
2022 Outlander
CIRCULATE TO:
[ ] GENERAL MANAGER
[ X ] PARTS MANAGER
[ X ] TECHNICIAN
[ X ] SERVICE ADVISOR
[ X ] SERVICE MANAGER
[ X ] WARRANTY PROCESSOR
[ X ] SALES MANAGER
This bulletin supersedes TSB-21-42A-011, issued December 2021 and explains how to verify
reinforced versus non reinforced hoods and also advises of VIN clean point NZ051835 for
production line installation of the reinforced hood. Revisions are italicized and indicated by A.
PURPOSE
For customers that express concerns with hood fluttering, the hood should be replaced with a
new modified hood (65100W080P).
A change in the weather strip from a full clip style attachment to a new style which requires
installation over the front lip of the hood, has also been made. The new weather strip
(65820W020P) should be installed prior to re-installation of the grill (from original hood).
AFFECTED VEHICLES
2022 Outlander vehicles
Method to determine if hood is reinforced (bolt heads) or non-reinforced (no bolt heads):
NON-REINFORCED
REINFORCED
Please refer to the flow chart (page 2 of this bulletin) prior to proceeding with the procedure
to determine/confirm the next appropriate steps.
Copyright 2021, Mitsubishi Motors North America, Inc.
The information contained in this bulletin is subject to change. For the latest version of this document, go to the Mitsubishi
Dealer Link, MEDIC, or the Mitsubishi Service Information website (www.mitsubishitechinfo.com).
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Start
Check VINs on the Warranty Superscreen
to verify production date & Repair
history
Please verify presence of bolts (see
Page 1). If present, PROCEED to
Page 4, Step 1 of this TSB and
replace the front weather strip:
Part# 65820W020P and adjust the
hood bumper rubbers.
Has TSB-21-42A-005
been completed?
YES
Was the vehicle
built after VIN
NZ051835?
YES
Was vehicle built:
Prior to
5/12/2021?
NO
YES
NO
Order the following parts. These
will be used with the Hood
Replacement Procedure.
• QTY-1 65849W010P
(W/STRIP, HOOD GRILL
SIDE LH)
• QTY-1 65848W010P
(W/STRIP, HOOD GRILL
SIDE RH)
Was vehicle built:
Prior to
3/25/2021
YES
NO
Has
TSB-21-42A-001REV2
been completed?
YES
Adjust Hood Latch ONLY
per TSB-21-42A-001REV2
Proceed with
Hood
Replacement
Procedure
End
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PROCEDURE
1. Remove the hood panel and other components such as weather strips.
2. Pre-set the new hood panel and check whether the dimension and clearance around the
hood panel are OK. Check the new hood for the presence of bolts (Refer to Page 1).
o Re-alignment needs to be performed according to the workshop manual, if
necessary
o Prior to presetting the hood panel, the height of hood bumper rubbers must be
24.0mm (1.0 inch) (Refer to service manual P42A-3)
3. Remove the hood panel and paint it according to the body color.
4. Pre-set the painted hood panel to the body.
5. Re-install all the components removed in step 1 (above).
o The front end weather strip needs to be replaced with the new W/STRIP,HOOD FR
END (65820W020P)
o Prior to re-installation of the grill, install brand new W/STRIP,HOOD FR END according
to steps (See below, page 4)
6. After installing all the components, re-align the hood panel and then fully tighten the bolts
(Refer to the service manual P42A-2 and 3).
7. Adjust the compression amount of hood bumper rubber to 5.0mm (See page 4, Final
Inspection).
8. Affix new Emission and A/C Refrigerant Caution labels to the hood.
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PROCEDURE FOR W/STRIP,HOOD FR END
1. Install front weather strip.
2. Install and secure grill with 11 mounting bolts (reuse grill from original hood).
Image 1
Image 2
Image 4
Image 3
NOTE: For front end weather strip only installation the entire grill assembly does not need to
be removed (see image 4). Remove mounting bolts from back side of grill and loosen
clips on the bottom. Lift grill up and insert weather strip as shown.
FINAL INSPECTION
• Insert standard printer paper with one corner of the paper between the hood bumper rubber
and hood
• Close hood and attempt to pull paper out from between the hood bumper rubber and hood
o If the paper tears:
 Turn the hood bumper rubber clockwise ¼ turn at a time until the paper pulls
out with moderate drag but without tearing paper
o If the paper pulls out easily:
 Turn hood bumper rubber ¼ turn counterclockwise until paper tears when
attempting to pull it out
 Then turn clockwise ¼ turn until moderate drag is achieved without tearing
paper
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FINAL INSPECTION (Continued)
o Final adjustment
 Create 5mm compression by doing a final turn of each hood bumper
rubber (maximum 450 degrees) as adjustment allows.
Position on top
of hood bumper
rubber
Hood Bumper Rubber
PARTS
Review superscreen for proper parts ordering.
*Not applicable to vehicles produced after 5/11/21 or if TSB-21-42A-005 has already
been completed.
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WARRANTY
This document is supplied as technical information only and is not an authorization to repair. If
an affected vehicle is reported with the described condition, diagnose the condition, repair as
described and submit a normal warranty claim using the information below.
PLEASE NOTE: Vehicles produced after November 11, 2021 already have the reinforced hood,
are not applicable and any claims for hood replacement outside of the VIN range will be
charged back. Only claims for front end weather strip replacement may be claimed.
Additionally, vehicles produced from May 12, 2021 or those that have had TSB-21-42A-005
completed do not need the LH and RH weather strips replaced with new parts and any claims
for LH and RH weather strip replacement will be charged back.
CLAIM/WARRANTY NOTES:
• All claims will require DPSM approval and PWA authorization
• Painting should be completed by a reputable body shop that covers their work at a
minimum of the remaining 5 year/60,000 mile (whichever comes first) basic warranty
LOANER/RENTAL VEHICLES
If required, loaner/rental vehicles can be utilized for a maximum of 3 days during the repair.
Should extenuating circumstances arise, please contact your DPSM.
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