PIT5876A
Service Bulletin Details
Public Details for: PIT5876A
This preliminary information communicates to gm dealeer that gm engineering is aware of and working on a solution to the map pop up concern
- 2022 -
Models from 2022
| 2022 CHEVROLET SILVERADO 1500 |
| 2022 CHEVROLET SUBURBAN |
| 2022 CHEVROLET TAHOE |
| 2022 GMC HUMMER EV |
| 2022 GMC SIERRA 1500 |
| 2022 GMC YUKON |
| 2022 GMC YUKON XL |
Bulletin No.: PIT5876A Published date: 03/2/2022 Preliminary Information PIT5876A Active Navigation Session Pop up Proactive Models Brand: Model: Model Years: VIN: from to Engine: Transmissions: Chevrolet Silverado 1500 2022 All All All All Chevrolet Suburban 2022 All All All All Chevrolet Tahoe 2022 All All All All GMC Hummer 2022 All All All All GMC Sierra 1500 2022 All All All All GMC Yukon 2022 All All All All GMC Yukon XL 2022 All All All All Involved Region or Country United States, Canada, Mexico Additional Options (RPO) IOK Condition Some customers ma y commen t that, when in an active navigation session using the embedded google maps feature, they will not get a pop-up notification to tell them when to turn if they are not physically on the embedded google maps navigation screen. Cause The cause of this condition is unknown, but the engineering team is aware of the issue and is working on a fix. Please do not replace any parts. Correction: Until a permanent fix is provided, the temporary solution is to shut the vehicle off to allow it to go to sleep and then cycle the ignition. Warranty Information For vehicles repaired under th e Bumper-to-Bumper coverage (Canada Base W arranty coverage), use the following labor operation. Reference the Applicable W arranties section of Investigate V ehicle H istory (IVH) for coverage information. Labor Operation 3487528 Description Active Navigation session - no pop-up received Labor Time 0.2 Hr. Labor Operation Description Labor Time *This is a unique Labor Operation for Bulletin use only. Customer Information Please communicate to the customer that we apologize for this inconvenience and that General Motors is working on a solution for this concern. Once a solution is available, this PI will be updated with additional details - allowing dealership personnel to contact the customer to schedule a service appointment and repair the vehicle. Version History Version Modi ed 2 12/16/2021 - Created on. 03/02/2022 updated to add models © 2022 General Motors. All Rights Reserved.