PIT5873B

Bulletin No.: PIT5873B
Published date: 03/23/2022
Preliminary Information
PIT5873B After A Remote Start When The Start Button Is Pressed
The Engine May Stall And Will Not Restart / SES MIL / DTC P0E32
and P0E37/ Dead Battery
Product Investigation Review Required
Models
Brand:
Model:
Model Years:
VIN:
from
to
Engine:
Transmissions:
Cadillac
Escalade Models
2022
All
All
All
All
Chevrolet
Suburban
2022
All
All
All
All
Chevrolet
Tahoe
2022
All
All
All
All
GMC
Yukon Models
2022
All
All
All
All
Involved Region or Country North America
Condition
Some customers may comment after using the remote vehicle start, when they
enter the vehicle and press the start button, the engine stalls. If they try to restart
the engine, it will not crank. If the vehicle is turned o and allowed to completely go
to sleep, which can take up to 20 minutes, then it will restart. When checking for
DTC's, the ECM will have a P0E32 and P0E37 set.
Note: If a customer experiences this issue and does not try to restart the vehicle
after a sleep cycle, then if the vehicle is left for an extended period of time, the
battery can become discharged.
Cause
The cause of this concern is a BCM messaging issue.
Correction:
To correct this concern, reprogram the BCM with the latest calibrations available in SPS.
Warranty Information
For vehicles repaired under the Bumper-to-Bumper coverage (Canada Base Warranty coverage), use the following
labor operation. Reference the Applicable Warranties section of Investigate Vehicle History (IVH) for coverage
information.
Labor Operation
2810215
Description
Body Control Module Reprogramming with SPS
Labor Time
Use Published Time
Version History
Version
Modi ed
3
12/08/2021 - Created on.
03/01/2022 - Updates to the Condition, Correction and Warranty sections.
03/23/2022 - Update to the correction and warranty sections
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