T-TT-0688-22

Service Bulletin Details

Public Details for: T-TT-0688-22

Tt: some customers may encounter wireless connectivity concerns such as: ?Difficulty to connect or start using the wireless carplay ?Intermittent wireless connection failed error message when driving or first turning on the vehicle th


- 2022 -

Models from 2022
2022 TOYOTA TUNDRA 
Tech Tip T-TT-0688-22
March 10, 2022
Subject
Market
Diagnosis of Wireless CarPlay Connectivity
Complaints
USA
Service Category
Section
Audio/Visual/Telematics
Navigation/Multi Info Display
Applicability
2022 Tundra
APPLICABLE VEHICLES
2022
Tundra
CONDITION
Some customers may encounter wireless connectivity concerns such as:
 Difficulty to connect or start using the wireless CarPlay
 Intermittent wireless connection failed error message when driving or first turning on the vehicle
These conditions can be caused by changes on the customer’s phone. Make sure to inquire with the customer
if the connectivity concerns occurred before or after receiving an operating system update on their phone or if
they have restored their phone data/settings recently.
Below is a sample image of a wireless CarPlay error pop-up message:
RECOMMENDATIONS
Use the troubleshooting flow, figure references, and data collection template below prior to submitting a field
report or opening a TAS case.
Expires on
Ver. 4.0 01/01/2022 T
03/10/2023
© 2022, Toyota Motor Sales, USA
Page 1 of 5
Tech Tip T-TT-0688-22
March 10, 2022
Subject
Market
Diagnosis of Wireless CarPlay Connectivity
Complaints
USA
Applicability
RECOMMENDATIONS
Flow Diagram:
Expires on
Ver. 4.0 01/01/2022 T
03/10/2023
© 2022, Toyota Motor Sales, USA
Page 2 of 5
Tech Tip T-TT-0688-22
March 10, 2022
Subject
Market
Diagnosis of Wireless CarPlay Connectivity
Complaints
USA
Applicability
RECOMMENDATIONS
Expires on
Ver. 4.0 01/01/2022 T
03/10/2023
© 2022, Toyota Motor Sales, USA
Page 3 of 5
Tech Tip T-TT-0688-22
March 10, 2022
Subject
Market
Diagnosis of Wireless CarPlay Connectivity
Complaints
USA
Applicability
RECOMMENDATIONS
Expires on
Ver. 4.0 01/01/2022 T
03/10/2023
© 2022, Toyota Motor Sales, USA
Page 4 of 5
Tech Tip T-TT-0688-22
March 10, 2022
Subject
Market
Diagnosis of Wireless CarPlay Connectivity
Complaints
USA
Applicability
RECOMMENDATIONS
Data Collection Table:
LINK REFERENCES
This Tech Tip does not contain any link references
Expires on
Ver. 4.0 01/01/2022 T
03/10/2023
© 2022, Toyota Motor Sales, USA
Page 5 of 5

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