PBS10138
Service Bulletin Details
Public Details for: PBS10138
Polestar automotive usa, inc. On behalf of polestar performance a ed to launch service action s10138 on certain model year 2021-2022 polestar 2 vehicles.
Models from 2022
2022 POLESTAR POLESTAR 2 |
Models from 2021
2021 POLESTAR POLESTAR 2 |
Polestar Service and Parts Business Parts Bulletin TITLE: Service Action S10138: Cert Reload Model Year 2021-2022 Polestar 2 GROUP: NO: CAR MARKET: 30 S10138 United States and Canada REVISIONS: ISSUE DATE: STATUS DATE: Updated the number of affected vehicles 2021-11-19 2022-03-24 Page 1 of 1 Reference Bulletin: QB S10138 Polestar Automotive USA, Inc. on behalf of Polestar Performance AB, have decided to launch Service Action S10138 on certain model year 2021-2022 Polestar 2 vehicles. Polestar investigations have identified an issue with digital certificates which renders the car unable to accept an Over-The-Air update (a manual update at retailers is still possible). This may lead to the customer losing connectivity between the vehicle and the Polestar app. UPDATED - A total of 183 U.S. and 18 Canadian vehicles are eligible for this service action. The following part numbers apply: Part Number Description Qty 32292674 Total Upgrade PS 2 1 32264753 Change Market Certificate 1 Note: It’s important to do a total upgrade BEFORE downloading a new certificate. Produced and printed in the USA and available as an electronic document. © Polestar 2021