27 13 17 2033524

Technical Service Bulletin
27 Cruise control sporadically does not work, set button jams
27 13 17 2033524/1 April 5, 2013.
Model(s)
Year
VIN Range
Vehicle-Specific Equipment
2013
000001 - 204430
Not applicable
2013
000001 - 039674
Not applicable
A5/S5/RS5
2013
000001 - 057638
Not applicable
A5/S5 Cabriolet
2013
000001 - 011572
Not applicable
A6/S6/A7
2013
000001 - 110809
Not applicable
Audi Q5
2013
000001 - 066479
Not applicable
A4/S4/allroad
(Ingolstadt)
A4/S4
(Neckarsulm)
Condition
Customer Complaint:
• Cruise control deactivates sporadically or cannot be activated.
• A new set speed cannot be saved.
• ‘Set’ button on cruise control stalk does not work.
Workshop Findings:
One of the following DTCs is present in the vehicle:
• DTC U111300 (Restricted function because of received error value) stored in engine control module, J623
(address word 01).
• DTC P056800 (cruise control switch E45, implausible signal) stored in engine control module, J623 (address
word 01).
• DTC B115407 (CCS Switch mechanical malfunction) stored in steering column electronics control module,
J527 (address word 16).
Technical Background
Incorrect tolerances of cruise control ‘Set’ button.
© 2013 Audi of America, Inc.
Page 1 of 3
All rights reserved. Information contained in this document is based on the latest information available at the time of printing and is subject to the copyright and other intellectual property rights of
Audi of America, Inc., its affiliated companies and its licensors. All rights are reserved to make changes at any time without notice. No part of this document may be reproduced, stored in a retrieval
system, or transmitted in any form or by any means, electronic, mechanical, photocopying, recording, or otherwise, nor may these materials be modified or reposted to other sites, without the prior
expressed written permission of the publisher.
Technical Service Bulletin
Production Solution
Revised tolerances of cruise control ‘Set’ button.
Service
Replace the steering column multi-switch
Warranty
Claim Type:
Use applicable claim type. If vehicle is outside any warranty, this Technical Service Bulletin
is informational only.
Service Number:
2783
Damage Code:
0010
Labor Operations:
Remove / Reinstall Steering Wheel
4810 1900
40 TU
Replace Cruise Control Switch
2783 1950
30 TU
GFF
0150 0000
Time stated on
diagnostic
protocol (Max 20
TU)
Road test prior to service procedure
No allowance
0 TU
Road test after service procedure
No allowance
0 TU
Diagnostic Time:
Technical diagnosis at dealer’s discretion
(Refer to Section 2.2.1.2 and Audi Warranty Online for DADP allowance details)
Claim Comment:
As per TSB #2033524/1
All warranty claims submitted for payment must be in accordance with the Audi Warranty Policies and Procedures
Manual. Claims are subject to review or audit by Audi Warranty.
© 2013 Audi of America, Inc.
Page 2 of 3
All rights reserved. Information contained in this document is based on the latest information available at the time of printing and is subject to the copyright and other intellectual property rights of
Audi of America, Inc., its affiliated companies and its licensors. All rights are reserved to make changes at any time without notice. No part of this document may be reproduced, stored in a retrieval
system, or transmitted in any form or by any means, electronic, mechanical, photocopying, recording, or otherwise, nor may these materials be modified or reposted to other sites, without the prior
expressed written permission of the publisher.
Technical Service Bulletin
Required Parts and Tools
Part Number
Part Description
Quantity
See ETKA
Steering Column Multi-Switch
1
Additional Information
All parts and service references provided in this TSB are subject to change and/or removal. Always check with
your Parts Department and service manuals for the latest information.
© 2013 Audi of America, Inc.
Page 3 of 3
All rights reserved. Information contained in this document is based on the latest information available at the time of printing and is subject to the copyright and other intellectual property rights of
Audi of America, Inc., its affiliated companies and its licensors. All rights are reserved to make changes at any time without notice. No part of this document may be reproduced, stored in a retrieval
system, or transmitted in any form or by any means, electronic, mechanical, photocopying, recording, or otherwise, nor may these materials be modified or reposted to other sites, without the prior
expressed written permission of the publisher.