27 13 20 2033524
Service Bulletin Details
Public Details for: 27 13 20 2033524
Incorrect tolerances of cruise control ?Set? Button. Cruise control deactivates sporadically or cannot be activated. A new set speed cannot be saved. ?Set? Button on cruise control stalk does not work.
Models from 2013
| 2013 AUDI A4 |
| 2013 AUDI A5 |
| 2013 AUDI A5 CABRIOLET |
| 2013 AUDI A6 |
| 2013 AUDI A7 |
| 2013 AUDI Q5 |
| 2013 AUDI RS5 |
| 2013 AUDI S4 |
| 2013 AUDI S5 |
| 2013 AUDI S5 CABRIOLET |
| 2013 AUDI S6 |
Models from 2012
| 2012 AUDI A4 |
| 2012 AUDI A5 |
| 2012 AUDI A5 CABRIOLET |
| 2012 AUDI A6 |
| 2012 AUDI A7 |
| 2012 AUDI Q5 |
| 2012 AUDI RS5 |
| 2012 AUDI S4 |
| 2012 AUDI S5 |
| 2012 AUDI S5 CABRIOLET |
| 2012 AUDI S6 |
Technical Service Bulletin 27 Cruise control sporadically does not work, set button jams 27 13 20 2033524/2 December 3, 2013. Supersedes Technical Service Bulletin Group 27 number 13-17 dated April 5, 2013 for reasons listed below. Model(s) Year VIN Range Vehicle-Specific Equipment 2012 000001 - 999999 Not Applicable 2013 000001 - 204430 Not applicable 2012 000001 - 999999 Not Applicable 2013 000001 - 039674 Not applicable A5/S5/RS5 2012 000001 - 999999 Not Applicable A5/S5/RS5 2013 000001 - 057638 Not applicable A5/S5 Cabriolet 2012 000001 - 999999 Not Applicable A5/S5 Cabriolet 2013 000001 - 011572 Not applicable A6/S6/A7 2012 000001 - 999999 Not Applicable A6/S6/A7 2013 000001 - 110809 Not applicable Q5 2012 000001 - 999999 Not Applicable Q5 2013 000001 - 066479 Not applicable A4/S4/allroad (Ingolstadt) A4/S4/allroad (Ingolstadt) A4/S4 (Neckarsulm) A4/S4 (Neckarsulm) © 2013 Audi of America, Inc. Page 1 of 3 All rights reserved. Information contained in this document is based on the latest information available at the time of printing and is subject to the copyright and other intellectual property rights of Audi of America, Inc., its affiliated companies and its licensors. All rights are reserved to make changes at any time without notice. No part of this document may be reproduced, stored in a retrieval system, or transmitted in any form or by any means, electronic, mechanical, photocopying, recording, or otherwise, nor may these materials be modified or reposted to other sites, without the prior expressed written permission of the publisher. Technical Service Bulletin Condition REVISION HISTORY Revision Date Purpose 2 - Revised header data (Added MY12) 1 4/5/2013 Initial publication Customer Complaint: • Cruise control deactivates sporadically or cannot be activated. • A new set speed cannot be saved. • ‘Set’ button on cruise control stalk does not work. Workshop Findings: One of the following DTCs is present in the vehicle: • DTC U111300 (Restricted function because of received error value) stored in engine control module, J623 (address word 01). • DTC P056800 (cruise control switch E45, implausible signal) stored in engine control module, J623 (address word 01). • DTC B115407 (CCS Switch mechanical malfunction) stored in steering column electronics control module, J527 (address word 16). Technical Background Incorrect tolerances of cruise control ‘Set’ button. Production Solution Revised tolerances of cruise control ‘Set’ button. Service Replace the steering column multi-switch. © 2013 Audi of America, Inc. Page 2 of 3 All rights reserved. Information contained in this document is based on the latest information available at the time of printing and is subject to the copyright and other intellectual property rights of Audi of America, Inc., its affiliated companies and its licensors. All rights are reserved to make changes at any time without notice. No part of this document may be reproduced, stored in a retrieval system, or transmitted in any form or by any means, electronic, mechanical, photocopying, recording, or otherwise, nor may these materials be modified or reposted to other sites, without the prior expressed written permission of the publisher. Technical Service Bulletin Warranty Claim Type: Use applicable claim type. If vehicle is outside any warranty, this Technical Service Bulletin is informational only. Service Number: 2783 Damage Code: 0010 Labor Operations: Remove / Reinstall Steering Wheel Diagnostic Time: 4810 1900 40 TU Replace Cruise Control Switch 2783 1950 30 TU GFF 0150 0000 Time stated on diagnostic protocol (Max 20 TU) Road test prior to service procedure No allowance 0 TU Road test after service procedure No allowance 0 TU Technical diagnosis at dealer’s discretion (Refer to Section 2.2.1.2 and Audi Warranty Online for DADP allowance details) Claim Comment: As per TSB #2033524/2 All warranty claims submitted for payment must be in accordance with the Audi Warranty Policies and Procedures Manual. Claims are subject to review or audit by Audi Warranty. Required Parts and Tools Part Number Part Description Quantity See ETKA Steering Column Multi-Switch 1 Additional Information All parts and service references provided in this TSB (2033524) are subject to change and/or removal. Always check with your Parts Department and service manuals for the latest information. © 2013 Audi of America, Inc. Page 3 of 3 All rights reserved. Information contained in this document is based on the latest information available at the time of printing and is subject to the copyright and other intellectual property rights of Audi of America, Inc., its affiliated companies and its licensors. All rights are reserved to make changes at any time without notice. No part of this document may be reproduced, stored in a retrieval system, or transmitted in any form or by any means, electronic, mechanical, photocopying, recording, or otherwise, nor may these materials be modified or reposted to other sites, without the prior expressed written permission of the publisher.