SSM 50714

Service Bulletin Details

Public Details for: SSM 50714

Some 2021 mustang mach-e/f-150/edge/nautilus vehicles equipped with sync gen 4 may experience a usb error 0 being displayed in the infotainment screen during programmable module installation (pmi) on the replacement accessory protocol inter


- 2021 -

Models from 2021
2021 FORD EDGE
2021 FORD F-150
2021 FORD MUSTANG MACH E
2021 LINCOLN MKX
2021 LINCOLN NAUTILUS 
SSM 50714 - 2021 Mustang Mach-E/F-150/Edge/Nautilus - SYNC Gen 4 USB Error 0 After APIM Replacement
Some 2021 Mustang Mach-E/F-150/Edge/Nautilus vehicles equipped with SYNC Gen 4 may
experience a USB Error 0 being displayed in the infotainment screen during Programmable Module
Installation (PMI) on the replacement accessory protocol interface module (APIM) ordered on 01Jan-2022 and through 13-Apr-2022. This may be due to a software issue with the replacement
APIM. Order another APIM from Ford Component Sales (FCS). Service stock has been corrected.
APPLICABLE VEHICLES
2021 CAR: DQ CD539N EDGE
2021 TRUCK: FD P702N F150
2021 CAR: D9 U540N MKX
2021 CAR: GW CX727N C-EV

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