BPaS04112022901
Service Bulletin Details
Public Details for: BPaS04112022901
Dealer message - american honda motor co., inc. (ahm) is searching for certain 2021 - 2022 rdxs with a client complaint of a screeching or squeal noise from any window when its going up or down. To better understand the cause of this condit
Models from 2022
2022 ACURA RDX |
Models from 2021
2021 ACURA RDX |
INTERACTIVE NETWORK Next Unread Message View Message Sent on 04 From Parts and Service Division Subject Request for Visit: 2021-2022 RDX Window Noise 11 2022 Expires on 04 25 2022 PRIORITY/ACTION REQUIRED To: All Acura Service Managers/Consultants From: Technical Information & Support Group RE: Request for Visit: 2021-2022 RDX Window Noise This message is solely directed to Acura dealership personnel; please handle accordingly. Print this iN message and provide a copy to the Shop Foreman and all Service Consultants. Background American Honda Motor Co., Inc. (AHM) is searching for certain 2021 - 2022 RDXs with a client complaint of a screeching or squeal noise from any window when its going up or down. To better understand the cause of this condition, AHM would like to inspect the vehicle prior to you attempting a repair of any kind. Qualifiers AHM is interested ONLY if the vehicle meets the following requirements: 1. 2021 VINs must be AFTER 5J8TC2H..ML041616 2. All 2022 VINs are accepted. 3. Must be able to duplicate the issue. 4. No repair has been attempted for this issue. Action Required If a vehicle matching the qualifiers above comes into your dealership, please e-mail Technical Information & Support (TIS) at [email protected]. TIS will contact you to record certain vehicle information and provide you with further instructions. Please be sure to include the following information in your e-mail. E-mail Title: 1. Model Year (e.g. 2020) 2. Model Name (e.g. TLX) 3. Issue (e.g. Brake Judder) 4. VIN E-Mail Body: 1. Dealer Number 2. Your Name 3. Best Phone Number to be Reached 4. Current Mileage American Honda Motor Co., Inc. Page 1 of 1