A9022622064963_3

Technical Service Bulletin
90 DTC B200043 is stored in the head-up display (HUD)
90 22 62 2064963/3 May 11, 2022. Supersedes Technical Service Bulletin Group 90 number 21-24 dated
November 17, 2021, for reasons listed below.
Model(s)
Year
VIN Range
Vehicle-Specific Equipment
e-tron
GT, and
RS etron GT
2022
All
Head Up Display
Condition
REVISION HISTORY
Revision
Date
3
Purpose
Revised Header (corrected software version filter)
Revised Service (updated flash table)
2
11/17/2021
Revised Service (Added Note)
1
11/17/2021
Initial publication
Customer states:
• No customer concerns, it is found during PDI or any other diagnostic work.
OR
• The head-up display (HUD) is not working.
Workshop findings:
The following DTC is stored in the head-up display (HUD), J898 (address word 0082):
DTC B200043 (Control Module Faulty).
Technical Background
© 2021 Audi of America, Inc.
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All rights reserved. Information contained in this document is based on the latest information available at the time of printing and is subject to the copyright and other intellectual property rights
of Audi of America, Inc., its affiliated companies and its licensors. All rights are reserved to make changes at any time without notice. No part of this document may be reproduced, stored in a
retrieval system, or transmitted in any form or by any means, electronic, mechanical, photocopying, recording, or otherwise, nor may these materials be modified or reposted to other sites, without
the prior expressed written permission of the publisher.
Technical Service Bulletin
There is a software bug in the HUD.
Production Solution
Software 0101 has been released in the current series production.
Service
Applies to vehicles with high-voltage components:
To prevent charging of the high-voltage battery during the software update, the high-voltage cable is to be
removed BEFORE entry of the SVM code on vehicles with high-voltage components.
Charging the high-voltage battery during a software update can damage the high-voltage components.
SVM Update Instructions
1. If the HUD is inoperable, reset it by removing fuse SO4 for approximately five minutes and replacing it
afterward.
2. Follow all instructions in TSB 2011732: 00 Software Version Management (SVM), operating instructions.
3. Update the HUD, J898 (address word 0082) using the SVM action code as listed in the table below, if necessary:
Model
Old Software
Part Number
Old
New Software
New Software
Software
Part Number
Version
Version
(or higher)
(or higher)
SVM Code
Input
0037
Audi e-tron
GT, Audi RS etron GT
4J3919617
0101
4J3919617
4J3919618
0102
4J3919618
0105
82A003
0104
Warranty
© 2021 Audi of America, Inc.
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All rights reserved. Information contained in this document is based on the latest information available at the time of printing and is subject to the copyright and other intellectual property rights
of Audi of America, Inc., its affiliated companies and its licensors. All rights are reserved to make changes at any time without notice. No part of this document may be reproduced, stored in a
retrieval system, or transmitted in any form or by any means, electronic, mechanical, photocopying, recording, or otherwise, nor may these materials be modified or reposted to other sites, without
the prior expressed written permission of the publisher.
Technical Service Bulletin
Claim Type:
• 110 up to 48 Months/50,000 Miles.
• G10 for CPO Covered Vehicles – Verify Owner.
• If the vehicle is outside any warranty, this Technical Service Bulletin is informational
only.
Service Number:
9091
Damage Code:
0040
Labor Operations:
Software Update (Includes checking for
0151 0000
DTCs)
Time stated on
the diagnostic
protocol (Max
100 TU)
Diagnostic Time:
Repair control unit for head-up display
9091 4199
20 TU
GFF
0150 0000
Time stated on
the diagnostic
protocol (Max
50 TU)
Claim Comment:
Road test prior to the service procedure
No allowance
0 TU
Road test after the service procedure
No allowance
0 TU
As per TSB 2064963/3
All warranty claims submitted for payment must be in accordance with the Audi Warranty Policies and Procedures
Manual. Claims are subject to review or audit by Audi Warranty.
Additional Information
The following Technical Service Bulletin(s) will be necessary to complete this procedure:
• TSB 2011732, 00 Software Version Management (SVM), operating instructions
© 2021 Audi of America, Inc.
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All rights reserved. Information contained in this document is based on the latest information available at the time of printing and is subject to the copyright and other intellectual property rights
of Audi of America, Inc., its affiliated companies and its licensors. All rights are reserved to make changes at any time without notice. No part of this document may be reproduced, stored in a
retrieval system, or transmitted in any form or by any means, electronic, mechanical, photocopying, recording, or otherwise, nor may these materials be modified or reposted to other sites, without
the prior expressed written permission of the publisher.
Technical Service Bulletin
All part and service references provided in this TSB (2064963) are subject to change and/or removal. Always check
with your Parts Department and/or ETKA for the latest information and parts bulletins. Please check the Repair
Manual for fasteners, bolts, nuts, and screws that require replacement during the repair.
©2022 Audi of America, Inc. All rights reserved. The information contained in this document is based on the latest
information available at the time of printing and is subject to the copyright and other intellectual property rights of
Audi of America, Inc., its affiliated companies, and its licensors. All rights are reserved to make changes at any time
without notice. No part of this document may be reproduced, stored in a retrieval system, or transmitted in any
form or by any means, electronic, mechanical, photocopying, recording, or otherwise, nor may these materials be
modified or reposted to other sites, without the prior expressed written permission of the publisher.
© 2021 Audi of America, Inc.
Page 4 of 4
All rights reserved. Information contained in this document is based on the latest information available at the time of printing and is subject to the copyright and other intellectual property rights
of Audi of America, Inc., its affiliated companies and its licensors. All rights are reserved to make changes at any time without notice. No part of this document may be reproduced, stored in a
retrieval system, or transmitted in any form or by any means, electronic, mechanical, photocopying, recording, or otherwise, nor may these materials be modified or reposted to other sites, without
the prior expressed written permission of the publisher.