T-SB-0043-22

T-SB-0043-22
April 27, 2022
2023 bZ4X Pre-Delivery Service (PDS)
Service
Category
General
Section
Pre-Delivery Service
Market USA
Applicability
YEAR(S)
MODEL(S)
2023
bZ4X
ADDITIONAL INFORMATION
Introduction
Pre-Delivery Service (PDS) is a critical step in satisfying our new car customers. Customer
feedback indicates the following areas deserve special attention when performing PDS:

Careful inspection for paint chips/scratches and body dents/dings.

Proper operation of electrical accessories (including interior light, clock, and radio reset).

Interior cleanliness.

Proper function of mechanical systems.
Customer retention and proper maintenance of vehicles are and have always been a major focus
for Toyota. To help remind customers that regular service is essential to the proper maintenance
of the vehicle, dealers are required to install a service reminder sticker before delivery. By doing
this, customers will be reminded to return to your dealership for service. Your current service
reminder sticker may be used. (See PDS Check Sheet item 8 of “Final Inspection and Cleaning.”)
This bulletin contains the PDS procedures that apply specifically to 2023 model year bZ4X
vehicles. A universal PDS Check Sheet that contains PDS steps that apply to all 2022 model year
Toyota vehicles has been developed. To properly perform a complete PDS, you must complete
all procedures contained in this TSB as well as the universal PDS Check Sheet.
In addition, if the vehicle is stored for over 30 days, be sure to follow Long-Term Vehicle
Storage Guidelines.
© 2022 Toyota Motor Sales, USA
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2023 bZ4X Pre-Delivery Service (PDS)
Warranty Policy
If the need for additional repairs or adjustment is noted during PDS, the required service should
be performed under warranty. Reimbursement will be managed under the warranty policy.
The Warranty Policy and Procedures Manual requires that you maintain the completed
Check Sheet in the customer’s file. If you cannot produce a completed form for each retailed
vehicle upon TMS and/or Region/Distributor audit, the PDS payment amount will be subject
to debit.
An additional Repair Order completed in conjunction with normal PDS MUST have time
punch/flags for service. If multiple repairs are performed, separate time flags MUST be punched
for each repair.
Warranty Information
OP CODE
DESCRIPTION
MODEL
TIME
OFP
T1
T2
001013
Pre-Delivery Service (PDS)
bZ4X
1.1
–
–
–
Required Tools & Equipment
REQUIRED EQUIPMENT
SUPPLIER
Techstream ADVI*
QTY
TSADVUNIT
Techstream 2.0
Techstream Lite
PART NUMBER
TS2UNIT
ADE
Techstream Lite (Green Cable)
TSLITEPDLR01
TSLP2DLR01
*Essential SST.
NOTE
 Only ONE of the Techstream units listed above is required.
 Software version 17.00.020 or later is required.
 Additional Techstream units may be ordered by calling Approved Dealer Equipment (ADE)
at 1-800-368-6787.
© 2022 Toyota Motor Sales, USA
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2023 bZ4X Pre-Delivery Service (PDS)
Procedures

D/C Cut Fuse Installation ........................................................................................................... 4

Power Back Door Initialization* .................................................................................................. 5

Customize ACC Function ........................................................................................................... 5

Enable Hybrid Battery Thermal Keep Control Mode*.................................................................. 6

Confirm Hybrid Battery Thermal Control Mode State .............................................................6

Set Hybrid Battery Thermal Keep Control Mode ....................................................................7

Front and Rear Emergency Towing Eyelet Removal and Hole Cover Installation* ..................... 8

Front License Plate and Mounting Bracket Installation* ............................................................ 10

Tire Pressure Warning System (TPWS) Initialization ................................................................ 12

Navigation — Set Date & Time by GPS ................................................................................... 12

Set Hybrid Radio Feature to OFF ............................................................................................. 12
*If applicable.
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2023 bZ4X Pre-Delivery Service (PDS)
D/C Cut Fuse Installation
To minimize battery discharge, the D/C cut fuse (30A) has been removed and stored in the
engine compartment relay block. Install the D/C cut fuse (30A) and confirm ALL related
Diagnostic Trouble Codes (DTCs) are cleared.
Figure 1.
1
z
2
3
1
Relay Block
2
Remove D/C Cut Fuse (30A)
3
z
z
Install D/C Cut Fuse (30A)
(Original Location)
NOTE
With the D/C cut fuse (30A) removed, the DTC is detected when the ignition is turned on during
transportation. Using Global Techstream Software (GTS), clear ALL DTCs AFTER ensuring that there
are no malfunctions.
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2023 bZ4X Pre-Delivery Service (PDS)
Power Back Door Initialization
Initialize the power back door system AFTER installing the D/C cut fuse during PDS by fully
closing the back door manually.
Customize ACC Function
The pre-startup function detects when a user enters the vehicle and energizes the audio head
unit (+BA) so that the multimedia system can quickly be used. This function is not enabled at the
factory to reduce parasitic current draw in transit and storage. To enable this function, it is
necessary to set the ACC customization function in the navigation display to OFF.
Turn the engine switch (power switch) to the ON position (ON mode).
Enter the following menus: Settings – Vehicle Customization – Utility – ACC Customize.
Change the setting to OFF (toggle at left with gray background).
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2023 bZ4X Pre-Delivery Service (PDS)
Enable Hybrid Battery Thermal Keep Control Mode
HV/EV battery may be frozen in extremely cold areas. As a result, the HV/EV battery may
become excessively weak, and the system may NOT be able to be started. By enabling HV/EV
Battery Thermal Keep Control Mode, it is possible to warm the HV/EV battery and maintain its
current temperature in order to prevent it from becoming excessively weak.
When this mode is set to ON, the timer charging settings are canceled at temperatures of 14°F
(-10°C) or lower. Charging will begin immediately when the charging cable is connected to
the vehicle.
Table 1. HV/EV Battery Thermal Keep Control Mode
PURPOSE
Prevent HV/EV
battery from freezing
CONDITION
OPERATION
 Ambient temperature is 14°F
(-10°C) or lower
 Begins to warm the HV/EV battery to
maintain its current temperature when the
ambient temperature drops to 14°F
(-10°C) or lower when the charging cable
is connected to the vehicle.
 Charging cable is connected
to vehicle
 To prevent the HV/EV battery from
freezing when a charging start time is set,
when the HV/EV Battery Thermal Keep
Mode is enabled, the charging timer will
be disabled, and charging will begin
immediately when the charging cable is
connected to the vehicle.
To enable HV/EV Battery Thermal Keep Control Mode, it is necessary to use GTS during PDS at
the dealership.
Confirm Hybrid Battery Thermal Keep Control Mode State
Connect the Techstream to the DLC3.
Turn the power switch IG-ON.
According to the display on Techstream, read the Data List.
Enter the following menus: Powertrain – HV Battery – Data List – Hybrid Battery Thermal
Keep Control Mode Status.
Check the results by referring to the following table:
Table 2.
TESTER DISPLAY
MEASUREMENT ITEM
RANGE
NORMAL CONDITION
Hybrid Battery
Thermal Keep Control
Mode Status
Hybrid Battery
Thermal Keep Control
Mode State
ON or OFF
ON: Enabled
OFF: Disabled
© 2022 Toyota Motor Sales, USA
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2023 bZ4X Pre-Delivery Service (PDS)
Enable Hybrid Battery Thermal Keep Control Mode (continued)
Set Hybrid Battery Thermal Keep Control Mode
Connect the Techstream to the DLC3.
Turn the power switch to IG-ON.
Turn the Techstream ON.
Enter the following menus: Powertrain – HV Battery – Utility – Hybrid Battery Thermal Keep
Control Mode.
Figure 2.
Confirm the following message is displayed:
“This function is used to turn the Hybrid Battery Thermal Keep Control Mode ON / OFF.”
Confirm that the conditions displayed on the screen are met and then press Next.
NOTE
The power switch is ON (Ready OFF).
Confirm the following message is displayed:
“Select Hybrid Battery Thermal Keep Control Mode.”
Select ON and press Next.
NOTICE
Selecting ON may disable the charging timer.
Confirm the following message is displayed:
“Hybrid Battery Thermal Keep Control Mode is complete.”
© 2022 Toyota Motor Sales, USA
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2023 bZ4X Pre-Delivery Service (PDS)
Front and Rear Emergency Towing Eyelet Removal and Hole Cover Installation
Remove the front AND rear emergency
towing eyelets from the front and rear
bumpers by turning
them counterclockwise.
Figure 3.
HINT
If it is difficult to loosen the emergency
towing eyelets, use a steel bar.
1
2
2. Place one of the removed emergency
towing eyelets into the luggage tray in the
luggage compartment.
1
Front Emergency Towing Eyelet
2
Rear Emergency Towing Eyelet
Figure 4.
HINT
Dispose of the other removed emergency
towing eyelets.
1
1
© 2022 Toyota Motor Sales, USA
Emergency Towing Eyelet
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2023 bZ4X Pre-Delivery Service (PDS)
Front Emergency Towing Eyelet and Hole Cover Installation (continued)
3. Install the front and rear emergency towing
eyelet hole covers, which are stored in the
console box, onto the front and
rear bumpers.
Figure 5.
A. Insert the arrow-shaped part of the
emergency towing eyelet hole cover
“A” into the eyelet hole “B” as shown.
B
B. Install the emergency towing eyelet
hole cover to the hole of the bumper.
A
1
B
A
2
A
Arrow-shaped Part
B
Eyelet Hole
1
Front Emergency Towing Eyelet Hole Cover
2
Rear Emergency Towing Eyelet Hole Cover
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2023 bZ4X Pre-Delivery Service (PDS)
Front License Plate and Mounting Bracket Installation
The front license plate bracket and two self-tapping screws are loaded in the luggage
compartment at the assembly plant. Follow this procedure to install the front license plate bracket
and front license plate in states where it is required by law.
Align holes “A” of the mounting bracket
with the dimples on the front bumper cover
and mark the location of holes “B” on the
radiator lower grille.
Figure 6.
A
A
NOTE
 Holes “A” are used for installation of the
mounting bracket to the radiator
lower grille.
 Holes “B” are used for the installation of
the front license plate to the
mounting bracket.
B
2
1
1
Mounting Bracket
2
Mark and Drill Hole
3
Dimple
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2023 bZ4X Pre-Delivery Service (PDS)
Front License Plate and Mounting Bracket Installation (continued)
Install the mounting bracket to the front
bumper cover by attaching the two selftapping screws into the dimples.
Figure 7.
NOTICE
1
Do NOT overtighten the
self-tapping screws.
4
2
3
3. Install the front license plate to the
mounting bracket at holes “B” using two
noncorroding bolts with the
following dimensions:
1
Self-tapping Screw
2
Bolt
3
Front License Plate
4
Mounting Bracket
Figure 8.
2
Length: 15.0 mm (0.59 in.)
Diameter: 6.0 mm (0.24 in.)
1
1
Length
2
Diameter
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2023 bZ4X Pre-Delivery Service (PDS)
Tire Pressure Warning System (TPWS) Initialization
Refer to the applicable Repair Manual for the TPWS initialization procedure. Note the spare tire
does NOT have a TPWS sensor.
NOTE
To adjust the tire pressure correctly when the outside temperature is significantly colder than the shop
temperature, perform a Health Check using Techstream and select the compensation tire pressure
checkbox. Compensation pressures will display on the Health Check results screen. Adjust the tire
pressure when the tires are cold.
Navigation — Set Date & Time by GPS
Before selling a Toyota vehicle, it is necessary to turn the Set Date & Time by GPS setting to the
ON position.
Turn the engine switch (power switch) to the ON position (ON mode).
Navigate the following menus in the head unit: Settings – General – Date & Time –
Set date & time by GPS.
Ensure the Set Date & Time by GPS function is set to the ON position.
Set Hybrid Radio Feature to OFF
Without a Wi-Fi subscription, the customer will receive a “Subscription Required” pop-up while in
weak broadcast radio signal areas. This pop-up notification may cause confusion to the customer.
Therefore, it is necessary to toggle the Hybrid Radio feature to the OFF position.
Turn the engine switch (power switch) to the ON position (ON mode).
Navigate the following menus in the head unit: Settings – Sound and Media – Radio –
Hybrid Radio.
Ensure the Hybrid Radio feature is set to the OFF position.
NOTE
The Enable Hybrid Radio feature is factory preset to the ON position.
© 2022 Toyota Motor Sales, USA