PMA04 2021 Kicks
Service Bulletin Details
Public Details for: PMA04 2021 Kicks
Steering column dealer inventory ***** dealer announcement ***** nissan is now updating the temporary hold on 6 specific model year 2021 kicksa? Vehicles identified in service comm to a dealer inventory quality action. Dealers will in
- 2021 -
Models from 2021
2021 NISSAN KICKS |
CAMPAIGN BULLETIN QUALITY ACTION Steering Column Dealer Inventory Reference: PMA04 Date: March 15, 2022 Attention: Dealer Principal, Sales, Service & Parts Managers Affected Models/Years: MY2021 Kicks® (P15) Affected Population: Dealer Inventory: SERVICE COMM Activation date: Stop Sale In Effect: NA 6 March 8, 2022 YES ***** Dealer Announcement ***** Nissan is now updating the temporary hold on 6 specific model year 2021 Kicks® vehicles identified in Service Comm to a dealer inventory quality action. Dealers will inspect the steering column torque sensor lot code and, if necessary, replace the steering column assembly. Due to a supplier manufacturing concern, vehicles may lose Steering Assist. Affected vehicles are subject to stop sale and are either currently in dealer inventory or assigned and in transit to the dealer. ***** What Dealers Should Do ***** PLEASE FOLLOW THE ATTACHED INSTRUCTIONS: 1. Verify if vehicles are affected by this quality action using Service Comm or DBS National Service History – Open Campaigns I.D. PMA04 • New vehicles in dealer inventory can also be identified using DBS (Sales-> Vehicle Inventory, and filter by Open Campaign). • Refer to NPSB 15-460 for additional information • Some vehicles may still be in transit. Please continue to check newly arriving inventory for campaign applicability. 2. Please do not drive, loan, sell or trade the specific vehicles in dealer inventory subject to this quality action. 3. Use the attached procedure to remedy any vehicles affected by this quality action prior to sale. 4. Once remedied, dealers should submit the applicable warranty claim for the action performed to close the campaign in Service Comm and release the vehicle for sale. NISSAN NORTH AMERICA, INC. Aftersales DIVISION CAMPAIGN ID: PMA04 | Original Document PMA04 – 2021 KICKS STEERING COLUMN Required Tools A white crayon will be required to perform this action. (Figure 1) Crayons are widely available and can be obtained from local or online retailers. Figure 1 Service Procedure To help avoid the risk of personal injury or property damage be sure to observe the following: Before servicing the SRS, place ignition switch in the OFF position, disconnect both battery terminals then wait at least three minutes. Always work from the side of the left knee air bag module. Do not work in front of it. Do not use air tools or electric tools for servicing the left knee air bag module. Always place the left knee air bag module with the pad side facing upward. Do not cause impact to the left knee air bag module by dropping, etc. Replace the left knee air bag module if it has been dropped or sustained an impact. Do not allow oil, grease, detergent, or water to come in contact with the left knee air bag module. Do not insert any foreign objects (screwdriver, etc.) into the left knee air bag module. Do not disassemble the left knee air bag module. Do not expose the left knee air bag module to temperatures exceeding 93°C (199°F). 1/7 PMA04 1. Disconnect the negative and positive battery terminals and wait at least (3) three minutes. 2. Remove Instrument panel “C”. (Figure 2) Using a suitable tool, release the instrument panel “C” clips If equipped with automatic air conditioning, disconnect the aspirator hose and the in vehicle temperature sensor harness connector Remove the instrument panel “C” Clip Clip Instrument panel C Clip Clip Figure 2 Clip Clip 3. Remove instrument side finisher LH. (Figure 3) Side instrument finisher LH Using a suitable tool, release the instrument side finisher LH clips Clip Remove the instrument side finisher LH Clip Clip Clip Figure 3 Clip 4. Remove the instrument finisher “D”. (Figure 4) Using a suitable tool, release the clips Remove instrument finisher “D” Clip Clip Clip Instrument finisher D Figure 4 2/7 PMA04 5. Remove the (2) two bolts from the hood lock/fuel filler door release handle. (Figure 5) Pull the hood lock/fuel filler door release handles toward the rear of the vehicle to disengage from the steering column lower cover Figure 5 Allow the hood lock/fuel filler door release handles to hang under the instrument panel (Figure 6) Hood lock/fuel filler door release handles Figure 6 Steering column lower cover 6. Using a suitable tool, disengage the (3) three steering column lower cover clips. (Figure 7) Clip Clip Clip Figure 7 3/7 PMA04 LH knee air bag module 7. Remove the bolts from the left knee air bag module and discard bolts. (Figure 8) Important: Do not reuse the LH knee air bag bolts. Bolt Bolt Figure 8 8. Remove the LH knee air bag. Pull the LH knee air bag toward the rear of the vehicle to release the LH knee air bag from the instrument panel Lower the LH knee air bag to obtain access to the harness connector and harness retainer (Figure 9) Release the harness retainer from the LH knee airbag Disconnect the harness connector Remove the knee air bag and place on in a safe area to help prevent damage to the LH knee air bag Always place the left knee air bag module with the pad side facing upward to help prevent injury and property damage in the event of an unintended knee air bag deployment. 4/7 Harness retainer Harness connector Figure 9 PMA04 9. Locate the steering column torque sensor. (Figure 10) The torque sensor lot code is located on back side of the sensor and is visible by looking upward at the sensor Steering column torque sensor View Lot code on back side of sensor Figure 10 Important: Do NOT remove or disconnect the steering column torque sensor. 10. Highlight the lot code of the steering column torque sensor. (Figure 11) Using a white crayon, with light pressure rub the crayon over the lot code until the lot code is legible White Crayon Figure 11 5/7 PMA04 11. Document the lower line of the lot code on the repair order. (Figure 12) After documenting the lot code, using a dry shop rag wipe the crayon markings off of the steering torque sensor Hint: Taking a photo of the lot code with a cell phone can assist with reading the lot code. Figure 12 12. Review the first (5) five digits of the lot code obtained in Step 11. Do the first (5) five digits of the lot code match one of the sets of numbers below? Lot Codes 21624 21625 21627 21628 21626 If the first (5) five digits of the lot code matches one of the above sets of numbers, replace the steering column assembly. Refer to the ESM for removal and replacement instructions. STEERING - STEERING SYSTEM - REMOVAL AND INSTALLATION STEERING COLUMN – Removal and installation If the first (5) five digits do NOT match the below lot codes, no action is necessary, reassemble the vehicle in reverse order. Be sure to replace the LH knee air bag bolts with new parts during reassembly. Torque knee air bag bolts to 10.8 N●m (1.1 kg-m, 8 ft-lb) Torque battery terminals to 5.5 N●m (0.56 kg-m, 49 in-lb) 6/7 PMA04 Parts Information Part Number 01125-N6061 48935-3BA0A 48810-5EE0A (1) Description BOLT (Knee air bag) BOLT (Steering wheel) COLUMN ASSY - STEERING, UPPER Qty 2 (1) (1) Only to be used if the steering requires replacement. Expense Code Code # Description Amount (MAX) 061 Crayons $2.00 Claims Information Submit a “CM” line claim using the following claims coding: Campaign (“CM”) ID PMA04 Description Op code FRT Inspect torque sensor only PMA040 0.6 hr Inspect torque sensor and replace steering column PMA041 1.4 hr 7/7 PMA04