A9322732062211_4

Technical Service Bulletin
PSS 93 Red battery symbol, DTC P0B1300 is stored in the hybrid battery management module
93 22 73 2062211/5 May 23, 2022. Supersedes Technical Service Bulletin Group 93 number 22-71 dated April
16, 2022, for reasons listed below.
Model(s)
A7 e
quattro
Year
VIN Range
Vehicle-Specific Equipment
All
Not Applicable
2021
Q5 e
2020 –
quattro
2022
Condition
REVISION HISTORY
Revision
Date
Purpose
4
-
Revised Warranty (Updated damage code)
3
04/16/2022
Revised Service (Updated estimated date of software solution)
Revised Header (Removed A8 vehicles)
2
02/08/2021
Revised Header (Corrected an Elsa display issue)
Revised Service (Updated estimated date of software solution)
Customer States:
• In the instrument cluster, the red battery symbol is shown with the
text “Electrical system: fault. Safely stop vehicle” (Figure 1).
• After switching the ignition on and then off again, the warning lamp
is off and the vehicle works again.
Figure 1. Red battery symbol.
Workshop Findings:
© 2021 Audi of America, Inc.
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of Audi of America, Inc., its affiliated companies and its licensors. All rights are reserved to make changes at any time without notice. No part of this document may be reproduced, stored in a
retrieval system, or transmitted in any form or by any means, electronic, mechanical, photocopying, recording, or otherwise, nor may these materials be modified or reposted to other sites, without
the prior expressed written permission of the publisher.
Technical Service Bulletin
• The following DTC is stored in the hybrid battery management module, J840 (address word 008C):
• DTC P0B1300 (Hybrid/HV battery current measurement sender 1/2 variation) with symptom code
14348.
This PSS applies if one of the following DTC Combinations is logged in the hybrid battery management
module, J840 (address word 008C):
DTC
Description
DTC #2
P0B1300
Only entry in 008C
-
P0B1300
In combination with P33F000
P0B1300
In combination with U059B00
The PSS does not apply if other DTCs in addition to the above combinations are logged in the hybrid battery
management module, J840 (address word 008C). In this case, the PSS does not apply, continue diagnosis
outside of the PSS.
Technical Background
There are certain issues with the internal communication between the battery junction box and the
power/voltage sensor, which are very unlikely for the customer to experience again.
Production Solution
This bulletin will be updated when more information is available. A solution is currently under development.
Service
1. Explain to the customer that a solution is expected by the end of Q3 2022 (subject to change) and that no
repairs are necessary at this point. Do not replace any components for this condition since this will not
resolve the customer’s concern.
© 2021 Audi of America, Inc.
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All rights reserved. Information contained in this document is based on the latest information available at the time of printing and is subject to the copyright and other intellectual property rights
of Audi of America, Inc., its affiliated companies and its licensors. All rights are reserved to make changes at any time without notice. No part of this document may be reproduced, stored in a
retrieval system, or transmitted in any form or by any means, electronic, mechanical, photocopying, recording, or otherwise, nor may these materials be modified or reposted to other sites, without
the prior expressed written permission of the publisher.
Technical Service Bulletin
2. Create a PSS record in the PSS application through the Pending Service Solutions (PSS) link in
AccessAudi (under Related Links >> Service), or through the Technical Assistance page in ELSA.
Warranty
Claim Type:
• 110 up to 48 Months/50,000 Miles.
• G10 for CPO Covered Vehicles – Verify Owner.
• If the vehicle is outside any warranty, this Technical Service Bulletin is
informational only.
Service Number:
9327
Damage Code:
0040
Diagnostic Time:
GFF
0150 0000
Time stated on
the diagnostic
protocol (Max 20
TU)
Claim Comment:
Road test prior to service procedure
No allowance
0 TU
Road test after service procedure
No allowance
0 TU
As per TSB 2062211/5
All warranty claims submitted for payment must be in accordance with the Audi Warranty Policies and
Procedures Manual. Claims are subject to review or audit by Audi Warranty.
Additional Information
All part and service references provided in this TSB (2062211) are subject to change and/or removal. Always
check with your Parts Department and/or ETKA for the latest information and parts bulletins. Please check
the Repair Manual for fasteners, bolts, nuts, and screws that require replacement during the repair.
© 2021 Audi of America, Inc.
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All rights reserved. Information contained in this document is based on the latest information available at the time of printing and is subject to the copyright and other intellectual property rights
of Audi of America, Inc., its affiliated companies and its licensors. All rights are reserved to make changes at any time without notice. No part of this document may be reproduced, stored in a
retrieval system, or transmitted in any form or by any means, electronic, mechanical, photocopying, recording, or otherwise, nor may these materials be modified or reposted to other sites, without
the prior expressed written permission of the publisher.
Technical Service Bulletin
©2022 Audi of America, Inc. All rights reserved. The information contained in this document is based on the
latest information available at the time of printing and is subject to the copyright and other intellectual
property rights of Audi of America, Inc., its affiliated companies, and its licensors. All rights are reserved to
make changes at any time without notice. No part of this document may be reproduced, stored in a retrieval
system, or transmitted in any form or by any means, electronic, mechanical, photocopying, recording, or
otherwise, nor may these materials be modified or reposted to other sites, without the prior expressed
written permission of the publisher.
© 2021 Audi of America, Inc.
Page 4 of 4
All rights reserved. Information contained in this document is based on the latest information available at the time of printing and is subject to the copyright and other intellectual property rights
of Audi of America, Inc., its affiliated companies and its licensors. All rights are reserved to make changes at any time without notice. No part of this document may be reproduced, stored in a
retrieval system, or transmitted in any form or by any means, electronic, mechanical, photocopying, recording, or otherwise, nor may these materials be modified or reposted to other sites, without
the prior expressed written permission of the publisher.