A9022632067174_1

Technical Service Bulletin
90 Head-up display: Navigation directions are not displayed
90 22 63 2067174/1 May 25, 2022.
Model(s)
Year
VIN Range
Vehicle-Specific Equipment
e-tron GT, and
RS e-tron GT
2022
All
Head Up Display
Condition
Customer states:
• No navigation map or directions are displayed on the heads-up display (HUD) (Figure 1).
• All other information is displayed properly.
Figure 1. Heads-up display without navigation information displayed.
Technical Background
A software-related malfunction in the HUD can cause the navigation information not to be displayed.
Production Solution
Not Applicable.
© 2021 Audi of America, Inc.
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All rights reserved. Information contained in this document is based on the latest information available at the time of printing and is subject to the copyright and other intellectual property rights
of Audi of America, Inc., its affiliated companies and its licensors. All rights are reserved to make changes at any time without notice. No part of this document may be reproduced, stored in a
retrieval system, or transmitted in any form or by any means, electronic, mechanical, photocopying, recording, or otherwise, nor may these materials be modified or reposted to other sites, without
the prior expressed written permission of the publisher.
Technical Service Bulletin
Service
Applies to vehicles with high-voltage components:
To prevent charging of the high-voltage battery during the software update, the high-voltage cable is to be
removed BEFORE entry of the SVM code on vehicles with high-voltage components.
Charging the high-voltage battery during a software update can damage the high-voltage components.
This TSB replaces Pending Service Solution (PSS) TSB 2065815: PSS 90 Head-up display: Navigation directions
are not displayed.
SVM Update Instructions
Always use DoIP when flashing a control module via ODIS in supported vehicles.
To Activate DoIP, select Administration>>General>>GFF Process>>DoIP communication>>Only allow
DoIP communication
This setting will automatically reset when the diagnostic session is ended.
You can tell if DoIP is active by observing a red LED on the VAS 6154(A)
1. Follow all instructions in TSB 2011732: 00 Software Version Management (SVM), operating instructions.
2. Update the HUD (diag. addr. 0082) using the SVM action code as listed in the table below, if necessary:
Model
Old Software
Part Number
Old
Software
Version
New Software
Part Number
New Software
Version
(or higher)
(or higher)
SVM Code
Input
0037
e-tron GT
4J3919617
0101
4J3919617
4J3919618
0102
4J3919618
0105
82A003
0104
Warranty
Claim Type:
© 2021 Audi of America, Inc.
•
110 up to 48 Months/50,000 Miles.
•
G10 for CPO Covered Vehicles – Verify Owner.
•
If the vehicle is outside of any warranty, this Technical Service Bulletin is
informational only.
Page 2 of 3
All rights reserved. Information contained in this document is based on the latest information available at the time of printing and is subject to the copyright and other intellectual property rights
of Audi of America, Inc., its affiliated companies and its licensors. All rights are reserved to make changes at any time without notice. No part of this document may be reproduced, stored in a
retrieval system, or transmitted in any form or by any means, electronic, mechanical, photocopying, recording, or otherwise, nor may these materials be modified or reposted to other sites, without
the prior expressed written permission of the publisher.
Technical Service Bulletin
Service Number:
9091
Damage Code:
0039
Labor Operations:
Software Update (Includes checking for
DTCs)
0151 0000
Time stated on
the diagnostic
protocol (Max
150 TU)
Diagnostic Time:
GFF
No allowance
0 TU
Road test prior to the service procedure
No allowance
0 TU
Road test after the service procedure
No allowance
0 TU
Claim Comment:
As per TSB 2067174/1
All warranty claims submitted for payment must be in accordance with the Audi Warranty Policies and Procedures
Manual. Claims are subject to review or audit by Audi Warranty.
Additional Information
The following Technical Service Bulletin(s) will be necessary to complete this procedure:
• TSB 2011732: 00 Software Version Management (SVM), operating instructions.All part and service references
provided in this TSB (2067174) are subject to change and/or removal. Always check with your Parts
Department and/or ETKA for the latest information and parts bulletins. Please check the Repair Manual for
fasteners, bolts, nuts, and screws that require replacement during the repair.
©2022 Audi of America, Inc. All rights reserved. The information contained in this document is based on the
latest information available at the time of printing and is subject to the copyright and other intellectual property
rights of Audi of America, Inc., its affiliated companies, and its licensors. All rights are reserved to make changes
at any time without notice. No part of this document may be reproduced, stored in a retrieval system, or
transmitted in any form or by any means, electronic, mechanical, photocopying, recording, or otherwise, nor may
these materials be modified or reposted to other sites, without the prior expressed written permission of the
publisher.
© 2021 Audi of America, Inc.
Page 3 of 3
All rights reserved. Information contained in this document is based on the latest information available at the time of printing and is subject to the copyright and other intellectual property rights
of Audi of America, Inc., its affiliated companies and its licensors. All rights are reserved to make changes at any time without notice. No part of this document may be reproduced, stored in a
retrieval system, or transmitted in any form or by any means, electronic, mechanical, photocopying, recording, or otherwise, nor may these materials be modified or reposted to other sites, without
the prior expressed written permission of the publisher.