27 14 21 2036392
Service Bulletin Details
Public Details for: 27 14 21 2036392
Vibrations felt at 1000 rpm and 3000 rpm
Models from 2014
2014 AUDI A8 |
2014 AUDI RS 5 |
2014 AUDI S6 |
2014 AUDI S7 |
2014 AUDI S8 |
Models from 2013
2013 AUDI A8 |
2013 AUDI RS 5 |
2013 AUDI S6 |
2013 AUDI S7 |
2013 AUDI S8 |
Technical Service Bulletin 27 Vibrations felt at 1000 rpm and 3000 rpm 27 14 21 2036392/1 February 11, 2014. Model(s) Year VIN Range Vehicle-Specific Equipment S6, S7 2013 All 4.0 TFSI S6, S7 2014 000001 - 097135 4.0 TFSI RS 7 2013 All 4.0 TFSI RS 7 2014 900001 - 902768 4.0 TFSI A8, S8 2013 All 4.0 TFSI A8, S8 2014 000001 - 049129 4.0 TFSI Condition • Vibrations are felt at 1000 rpm and 3000 rpm. • The following DTCs are stored in the subframe mount control module, J931 (address word BA): • DTC B201000 (No basic setting) • DTC B200500 (Data record invalid) Technical Background The basic settings of the active engine mounts in the subframe mount control module, J931, are deactivated when work is done on either of the vehicle electrical system control modules, J519 and/or J520 (for example, when a key is programmed). As a result, the vehicle vibrates or judders when cylinders are actively switched off. Production Solution Optimized J931 control module software. © 2014 Audi of America, Inc. Page 1 of 3 All rights reserved. Information contained in this document is based on the latest information available at the time of printing and is subject to the copyright and other intellectual property rights of Audi of America, Inc., its affiliated companies and its licensors. All rights are reserved to make changes at any time without notice. No part of this document may be reproduced, stored in a retrieval system, or transmitted in any form or by any means, electronic, mechanical, photocopying, recording, or otherwise, nor may these materials be modified or reposted to other sites, without the prior expressed written permission of the publisher. Technical Service Bulletin Service 1. Follow all instructions in TSB 2011732: 00 Software Version Management (SVM), operating instructions. 2. Update the J931 control module using the SVM action code as listed in the table below if necessary. 3. Program the basic settings of the active engine mounting. Model S6, S7, RS 7, A8, S8 Engine Old Software New Old Software Version Software Part Number Part Number (or lower) New Software Version (or higher) SVM Action Code 0008 BAA001 4.0T (with Audi cylinder on demand technology) 4H0907145 0006 4H0907145B Warranty Claim Type: Use applicable claim type. If vehicle is outside any warranty, this Technical Service Bulletin is informational only. Service Number: 1039 Damage Code: 0010 Labor Operations: SVM update Diagnostic Time: 1039 2599 Time stated on diagnostic protocol (Max 50 TU) Battery charge 2706 8950 10 TU Road test prior to service procedure 0121 0002 10 TU Road test after service procedure 0121 0004 10 TU Technical diagnosis at dealer’s discretion (Refer to Section 2.2.1.2 and Audi Warranty Online for DADP allowance details) Claim Comment: As per TSB #2036392/1 All warranty claims submitted for payment must be in accordance with the Audi Warranty Policies and Procedures Manual. Claims are subject to review or audit by Audi Warranty. © 2014 Audi of America, Inc. Page 2 of 3 All rights reserved. Information contained in this document is based on the latest information available at the time of printing and is subject to the copyright and other intellectual property rights of Audi of America, Inc., its affiliated companies and its licensors. All rights are reserved to make changes at any time without notice. No part of this document may be reproduced, stored in a retrieval system, or transmitted in any form or by any means, electronic, mechanical, photocopying, recording, or otherwise, nor may these materials be modified or reposted to other sites, without the prior expressed written permission of the publisher. Technical Service Bulletin Additional Information All parts and service references provided in this TSB (2036392) are subject to change and/or removal. Always check with your Parts Department and service manuals for the latest information. © 2014 Audi of America, Inc. Page 3 of 3 All rights reserved. Information contained in this document is based on the latest information available at the time of printing and is subject to the copyright and other intellectual property rights of Audi of America, Inc., its affiliated companies and its licensors. All rights are reserved to make changes at any time without notice. No part of this document may be reproduced, stored in a retrieval system, or transmitted in any form or by any means, electronic, mechanical, photocopying, recording, or otherwise, nor may these materials be modified or reposted to other sites, without the prior expressed written permission of the publisher.