27 14 22 2036392
Service Bulletin Details
Public Details for: 27 14 22 2036392
Vibrations felt at 1000 rpm and 3000 rpm
Technical Service Bulletin 27 Vibrations felt at 1000 rpm and 3000 rpm 27 14 22 2036392/2 April 21, 2014. Supersedes Technical Service Bulletin Group 27 number 14-21 dated February 11, 2014 for reasons listed below. Model(s) Year VIN Range Vehicle-Specific Equipment S6, S7 2013 All 4.0 TFSI S6, S7 2014 000001 - 097135 4.0 TFSI RS 7 2013 All 4.0 TFSI RS 7 2014 900001 - 902768 4.0 TFSI A8, S8 2013 All 4.0 TFSI A8, S8 2014 000001 - 049129 4.0 TFSI Condition REVISION HISTORY Revision Date Purpose 2 - Revised Service (Changed instructions) 1 2/11/2014 Initial publication • Vibrations are felt at 1000 rpm and 3000 rpm. • The following DTCs may be stored in the subframe mount control module, J931 (address word BA): • DTC B201000 (No basic setting) • DTC B200500 (Data record invalid) Technical Background The basic settings of the active engine mounts in the subframe mount control module, J931, are deactivated when work is done on either of the vehicle electrical system control modules, J519 and/or J520 (for example, when a key is programmed). As a result, the vehicle vibrates or judders when cylinders are actively switched off. Production Solution Optimized J931 control module software. © 2014 Audi of America, Inc. Page 1 of 3 All rights reserved. Information contained in this document is based on the latest information available at the time of printing and is subject to the copyright and other intellectual property rights of Audi of America, Inc., its affiliated companies and its licensors. All rights are reserved to make changes at any time without notice. No part of this document may be reproduced, stored in a retrieval system, or transmitted in any form or by any means, electronic, mechanical, photocopying, recording, or otherwise, nor may these materials be modified or reposted to other sites, without the prior expressed written permission of the publisher. Technical Service Bulletin Service Before proceeding, attempt to verify the vibration concern by performing a test drive. During the test drive, observe the vehicle in the following conditions: • In 3 or 4 gear (tip mode) at 2500 to 3200RPM. rd th • Approximately 50% throttle input. If the condition cannot be reproduced, this bulletin does not apply. If the condition can be reproduced, proceed with the following instructions to update the J931 control module: 1. Follow all instructions in TSB 2011732: 00 Software Version Management (SVM), operating instructions. 2. Update the J931 control module using the SVM action code as listed in the table below if necessary. 3. Perform J931 basic settings after SVM is completed. Tip: If J931 basic settings are not performed after the SVM update, the motor mounts will not properly dampen engine movement and the claim will be denied. Model Engine Old Software Part Number S6, S7, RS 7, A8, S8 4.0T 4H0907145 New Software Old Software New Software Version Version Part Number (or lower) (or higher) 0006 4H0907145B 0008 SVM Code Input BAA001 If condition is eliminated, release vehicle. If condition still exists, open a TAC ticket and attach the diagnostic log that shows that the SVM and basic settings have been completed. © 2014 Audi of America, Inc. Page 2 of 3 All rights reserved. Information contained in this document is based on the latest information available at the time of printing and is subject to the copyright and other intellectual property rights of Audi of America, Inc., its affiliated companies and its licensors. All rights are reserved to make changes at any time without notice. No part of this document may be reproduced, stored in a retrieval system, or transmitted in any form or by any means, electronic, mechanical, photocopying, recording, or otherwise, nor may these materials be modified or reposted to other sites, without the prior expressed written permission of the publisher. Technical Service Bulletin Warranty Claim Type: Use applicable claim type. If vehicle is outside any warranty, this Technical Service Bulletin is informational only. Service Number: 1039 Damage Code: 0010 Labor Operations: SVM update Diagnostic Time: 1039 2599 Time stated on diagnostic protocol (Max 50 TU) Battery charge 2706 8950 10 TU Road test prior to service procedure 0121 0002 10 TU Road test after service procedure 0121 0004 10 TU Technical diagnosis at dealer’s discretion (Refer to Section 2.2.1.2 and Audi Warranty Online for DADP allowance details) Claim Comment: As per TSB #2036392/2 All warranty claims submitted for payment must be in accordance with the Audi Warranty Policies and Procedures Manual. Claims are subject to review or audit by Audi Warranty. Additional Information All parts and service references provided in this TSB (2036392) are subject to change and/or removal. Always check with your Parts Department and service manuals for the latest information. © 2014 Audi of America, Inc. Page 3 of 3 All rights reserved. Information contained in this document is based on the latest information available at the time of printing and is subject to the copyright and other intellectual property rights of Audi of America, Inc., its affiliated companies and its licensors. All rights are reserved to make changes at any time without notice. No part of this document may be reproduced, stored in a retrieval system, or transmitted in any form or by any means, electronic, mechanical, photocopying, recording, or otherwise, nor may these materials be modified or reposted to other sites, without the prior expressed written permission of the publisher.