34 12 11 2029665

Technical Service Bulletin
34 Customer complains of a creaking noise from the left front of the vehicle. The concern is more
noticeable when cold.
34 12 11 2029665/2 November 14, 2012. Supersedes Technical Service Bulletin Group 34 number 12-09 dated
May 29, 2012 for reasons listed below.
Model(s)
Year
VIN Range
Vehicle-Specific Equipment
TTRS
2012
9000001-9001493
All
Condition
REVISION HISTORY
Revision
Date
Purpose
2
-
Revised Parts (Added associated bolts)
1
5/29/2012
Original Publication
Customer complains of a creaking noise from the left front of the vehicle. The concern is more noticeable when
cold. The noise can be clearly heard at load change.
Technical Background
Relative movement in the lengthways transmission mount leads to a creaking noise.
Production Solution
Optimized gearbox mounting from Chassis No.: TRU___FK_C19001493.
Service
Use Chassis Ears to confirm the noise is from the transmission mount. Once confirmed replace the transmission
mount and verify the repair.
Page 1 of 3
© 2012 Audi of America, Inc.
All rights reserved. Information contained in this document is based on the latest information available at the time of printing and is subject to the copyright and other intellectual property rights
of Audi of America, Inc., its affiliated companies and its licensors. All rights are reserved to make changes at any time without notice. No part of this document may be reproduced, stored in a
retrieval system, or transmitted in any form or by any means, electronic, mechanical, photocopying, recording, or otherwise, nor may these materials be modified or reposted to other sites, without
the prior expressed written permission of the publisher.
Technical Service Bulletin
The Parts Department only supplies improved transmission mounts.
Warranty
Claim Type:
Use applicable claim type. If vehicle is outside any warranty, this Technical Service
Bulletin is informational only.
Service Number:
3440
Damage Code:
0020
Labor Operations:
Bonded rubber mounting remove and reinstall
3440 1900
55 TU
Diagnostic Time:
GFF
No allowance
0 TU
Road test prior to service procedure
0121 0002
10 TU
Road test after service procedure
0121 0004
10 TU
Technical diagnosis at dealer’ s discretion
(Refer to Section 2.2.1.2 and Audi Warranty Online for DADP allowance details)
Claim Comment:
As per TSB #2029665/2
All warranty claims submitted for payment must be in accordance with the Audi Warranty Policies and Procedures
Manual. Claims are subject to review or audit by Audi Warranty.
Required Parts and Tools
Part Number
Part Description
Quantity
8J0 199 555H
Transmission mount
1
N 105 131 02
Bolt
3
N 905 969 06
Bolt
4
Page 2 of 3
© 2012 Audi of America, Inc.
All rights reserved. Information contained in this document is based on the latest information available at the time of printing and is subject to the copyright and other intellectual property rights
of Audi of America, Inc., its affiliated companies and its licensors. All rights are reserved to make changes at any time without notice. No part of this document may be reproduced, stored in a
retrieval system, or transmitted in any form or by any means, electronic, mechanical, photocopying, recording, or otherwise, nor may these materials be modified or reposted to other sites, without
the prior expressed written permission of the publisher.
Technical Service Bulletin
Additional Information
All parts and service references provided in this TSB are subject to change and/or removal. Always check with
your Parts Department and service manuals for the latest information.
Page 3 of 3
© 2012 Audi of America, Inc.
All rights reserved. Information contained in this document is based on the latest information available at the time of printing and is subject to the copyright and other intellectual property rights
of Audi of America, Inc., its affiliated companies and its licensors. All rights are reserved to make changes at any time without notice. No part of this document may be reproduced, stored in a
retrieval system, or transmitted in any form or by any means, electronic, mechanical, photocopying, recording, or otherwise, nor may these materials be modified or reposted to other sites, without
the prior expressed written permission of the publisher.