B510222
Service Bulletin Details
Public Details for: B510222
In the affected vehicles, faulty spindle drives for the tailgate (lower section) may have been installed, which can fail over time.
Models from 2022
2022 BMW X5 |
2022 BMW X7 |
Models from 2021
2021 BMW X5 |
2021 BMW X7 |
Models from 2020
2020 BMW X5 |
2020 BMW X7 |
Models from 2019
2019 BMW X5 |
2019 BMW X7 |
5/4/22, 9:20 AM 51 02 22_SERVICE ACTION: REPLACE THE BOTTOM TAILGATE SPINDLE DRIVE SIB 51 02 22 SERVICE ACTION: REPLACE THE BOTTOM TAILGATE SPINDLE DRIVE 2022-04-04 MODEL E-Series F95 G05 G07 Model Description X5 M Sports Activity Vehicle X5 Sports Activity Vehicle X7 Sports Activity Vehicle Production Date November 15, 2020- January 15, 2022 November 15, 2020- January 15, 2022 November 15, 2020- January 15, 2022 SITUATION In the affected vehicles, faulty spindle drives for the tailgate (lower section) may have been installed, which can fail over time. CORRECTION Replace the lower spindle drive on the tailgate. PROCEDURE Replace the spindle drive according to repair instructions 51 24 425 (...the electrical spindle drive for bottom tailgate). Note: Step 2 of the “preliminary work” of the ISTA repair instructions outlines to “Tear off and remove the rubber covers (3) from the tailgate trim panel.” A note states that “The rubber covers (3) are destroyed during the removal and must be renewed.”. For this service action, this step is NOT correct. Care and attention must be taken to feed the lower tailgate trim out from behind the rubber striker covers without damage. If the rubber striker covers are still damaged during removal, they will require replacement, but are rarely required. PARTS INFORMATION Only use and invoice the part number below. Part Number 51 24 9 482 804 And only if damaged: 51 49 9 450 083 Description Bottom tailgate spindle drive Quantity 1 Rubber cover kit for striker 1 CLAIM INFORMATION Reimbursement for this Action will be via normal claim entry utilizing the applicable work package information below and the part number listed above. Defect Code: 0051390500 G05 G07 F95 Replacing lower tailgate spindle drive Completion before the first vehicle delivery to a customer or the vehicle is already in the workshop Work Pkg #1 Labor Operation 00 72 526 Description (Plus work) Labor Allowance Replace the bottom tailgate 9 FRU Or: Copyright ©2022 BMW of North America, Inc. 1/2 5/4/22, 9:20 AM 51 02 22_SERVICE ACTION: REPLACE THE BOTTOM TAILGATE SPINDLE DRIVE The vehicle arrives at your center and this Service Action shows open (No other Main work will be performed or claimed during this workshop visit) Work Pkg #2 Labor Operation 00 72 019 Description (Main work) Labor Allowance Replace the bottom tailgate 11 FRU Only one of the flat rate labor operation codes listed above can be used for claim submission and reimbursement. Also, only one Main work flat rate labor operation code can be claimed per workshop visit. Claim Repair Comments Only reference the SIB number and the work package (Pkg) number performed in the RO technician notes and the claim comments (For example: B51 02 22 WP 1), unless otherwise required by State law. QUESTIONS REGARDING THIS BULLETIN Technical inquiries Warranty inquiries Parts inquiries Submit feedback at the top of this bulletin Please contact the Warranty department by either using the Live Chat that’s available in the Warranty Documentation Portal or through IDS by selecting Coverage, Policy, Coding Questions and Mileage Corrections Submit an IDS ticket to the Parts Department Copyright ©2022 BMW of North America, Inc. 2/2