SSM62157

TOPIx - SSM62157 - VB LE L538 luxury mohair floor mats create a significant amount ...
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Reference SSM62157
Models Range Rover Evoque / L538
VB LE L538 luxury mohair floor mats create a significant
Title
amount of fluff
Category Accessories
Last modified 10-Jan-2013 00:00:00
Symptom General Accessories
Issue:
The luxury Mohair floor mats fitted to the Evoque VB LE
create a significant amount of fluff in normal use. This is
not a valid reason for replacing the mats.
Cause:
Due to the density and nature of the product the mats are
expected to shed excess material. This is neither a
deterioration of the product nor is it unusual for natural
(cut) fibres to behave in this way.
The Mohair mats are made with ultra fine yarns that only
shed from the top surface, while in use, during early life.
Content This shedding will reduce to practically zero over time if
cared for in the proper manner by regular vacuuming.
Action:
It is normal in any luxury carpet for fluff to be created in
the early stages of use. They will continue to fluff during
the initial period of use and will need vacuuming at regular
intervals.
Should a customer complain about fluffing of these
carpets then they need to be advised that this will diminish
over time and that they need to regularly vacuum the
carpets.
http://topix.landrover.jlrint.com/topix/service/archive/228988/index
1/10/2013