2015045

PROFI Dealer Outbound Information Request Form
MY(s) Affected:
2015 - 2016
Vehicle Model(s):
VIN Range (if applicable):
Jetta GP & Passat
Issue ID #
2015-045
Photos (if applicable):
Jetta: FM219981 – FM350000 or after
FM354021
Passat After: FC025559
Engine Code(s):
All
Gearbox (Manual / Automatic):
All
Issue Description / Symptom:
Door will not open,door lock won't lock/unlock, door will not close, door ajar light stays
on (door open warning indicator on), no locking confirmation, interior lights staying on
when all door are closed, or door lock constantly lock & unlock while driving.
Workshop Problem Validation Procedure:
Perform Door Lock worksheet.
Required Actions:
Complete worksheet and attached scanned copy or completed excel file to
[email protected]
VWoA Contact Information:
Requestor:
E-mail:
Phone Number:
Alternative Contact:
E-mail:
Phone Number:
Volkswagen Group of America Quality Monitoring
Maurice Haynes
maurice.haynes@vw .com
248-754-6459
Alex Kellenberger
extern.alex.kellenberger@vw .com
248-754-6024