VW8716022040184

Technical Bulletin
Model(s)
Year
Eng. Code
Trans. Code
VIN Range From
VIN Range To
e-Golf
2015
All
All
All
All
e-Golf
2016
All
All
AU_GW900001
AU_GW901814
Condition
87 16 02 January 19, 2016 2040184 Supersedes Technical Bulletin V871504 dated May 13, 2015 to introduce
start of production (S.O.P.) VIN and date of implementation.
Climatronic with Heat Pump - Sporadically Too Low Heating or Cooling Performance
Note:
This bulletin must be read in its entirety before performing the procedure.
Technical Background
The customer may complain that the cabin heating or cooling output is insufficient.
Software-related deviation in thermal management control unit.
 The vehicle interior is sporadically not sufficiently heated or cooled.
 The heating or cooling performance is sporadically too low.
The following DTCs can be logged in the thermal management control unit:
DTC
Description
Event Code
P1C1A00
Shut-off valve 1 for refrigerant,
mechanical fault, active/static
4135
P1C3200
Shut-off valve 4 for refrigerant,
mechanical fault, active/static
4136
P1C3A00
Shut-off valve 5 for refrigerant,
mechanical fault, active/static
4137
P1C0200
Expansion valve 1 for refrigerant,
mechanical fault, active/static
4138
4121
Page 1 of 7
© 2016 Volkswagen Group of America, Inc.
All rights reserved. Information contained in this document is based on the latest information available at the time of printing and is subject to the copyright and other
intellectual property rights of Volkswagen Group of America, Inc., its affiliated companies and its licensors. All rights are reserved to make changes at any time without notice.
No part of this document may be reproduced, stored in a retrieval system, or transmitted in any form or by any means, electronic, mechanical, photocopying, recording, or
otherwise, nor may these materials be modified or reposted to other sites, without the prior expressed written permission of the publisher.
Technical Bulletin
P1C0A00
Expansion valve 2 for refrigerant,
mechanical fault, active/static
4139
P1C1200
Expansion valve 3 for refrigerant,
mechanical fault, active/static
4140
P1C1E00
Shut-off valve 4 for refrigerant,
implausible signal passive/sporadic
59082
P1C3600
P1C1E00 shut-off valve 4 for
refrigerant, implausible signal
passive/sporadic
59106
U112300
Data bus, received error value,
active/static
36921
U112300
Data bus, received error value,
active/static
37009
U112300
Data bus, received error value,
active/static
37051
Production Solution
Thermal Management Software 109 in production CW27/15
Note:
RVU Update 87E7 must be complete while performing this bulletin!
The software in this bulletin works together with the Climatronic software 1105 performed in RVU Update
87E7. Make sure RVU 87E7 is completed and closed along with performing this bulletin.
Page 2 of 7
© 2016 Volkswagen Group of America, Inc.
All rights reserved. Information contained in this document is based on the latest information available at the time of printing and is subject to the copyright and other
intellectual property rights of Volkswagen Group of America, Inc., its affiliated companies and its licensors. All rights are reserved to make changes at any time without notice.
No part of this document may be reproduced, stored in a retrieval system, or transmitted in any form or by any means, electronic, mechanical, photocopying, recording, or
otherwise, nor may these materials be modified or reposted to other sites, without the prior expressed written permission of the publisher.
Technical Bulletin
Service
Procedure:
Update the software of the Thermal Management control unit (Address C5) with the software version
management (SVM) according to the following table. Observe the SVM unit code.
Note:
If the software of the address C5 Thermal Management is already at is at 0109 this bulletin does not
apply, further diagnosis is required.
Tip:
The SVM Process must be completed in its entirety so the database receives the update confirmation response.
A warranty claim may not be reimbursed if there is no confirmation response to support the claim.
Note:
Prior to launching ODIS application and starting control module update process, confirm tester screen
saver and power settings in accordance with Special Tools and Equipment - Service Information Circular
# VVT-12-02. Failure to do so may result in the tester entering power save mode during data transfer, and
subsequent control module failure.
 To perform the software update, after the full vehicle scan, click on the “Special Functions” tab and then select
“Adapting Software”.
 Follow the on screen prompts to update the Thermal Management Control Unit using the SVM Unit code as
listed in the tables below:
Model
Part Number
Old Software
Version
New Software
Version
SVM Unit Code
Online
e-Golf
5GE907458
0101
0109
3C58
CW19/2015
e-Golf
5GE907458
0103
0109
3C58
CW19/2015
e-Golf
5GE907458
0105
0109
3C58
CW19/2015
e-Golf
5GE907458
0107
0109
3C58
CW19/2015
e-Golf
5GE907458
0108
0109
3C58
CW19/2015
Page 3 of 7
© 2016 Volkswagen Group of America, Inc.
All rights reserved. Information contained in this document is based on the latest information available at the time of printing and is subject to the copyright and other
intellectual property rights of Volkswagen Group of America, Inc., its affiliated companies and its licensors. All rights are reserved to make changes at any time without notice.
No part of this document may be reproduced, stored in a retrieval system, or transmitted in any form or by any means, electronic, mechanical, photocopying, recording, or
otherwise, nor may these materials be modified or reposted to other sites, without the prior expressed written permission of the publisher.
Technical Bulletin
Tip:
 ODIS tester: The ODIS tester patch version 2.2.3 and the baseline version 2.20.0 or higher must be installed.
 Make sure that a battery charger is connected to the vehicle battery.
 Make sure that during the software update no electro-magnetic radiation sources (for example, mobile phones
or cordless phones) are used in or near the vehicle.
 A cable connection between the ODIS tester and the vehicle must be used. When using a Bluetooth
connection (diagnostic tool) the software update may fail.
 A cable connection between the ODIS tester and your workshop network must be used. When using a WIFI
connection (diagnostic tool) the software update may fail.
 During the software update switch the hazard warning lights on to ensure a constant CAN data bus activity of
the vehicle.
The SVM flash procedure can be found in GFF under Functions/ Component Selection, Software Version
Management, Adapting Software.
NOTE:
During the software flash process, it is normal for the sound generator to output a loud continuous noise.
This sound will stop once the flash process is complete.
WARNING:
Radiator Fan(s) may cycle ON high speed during the update process! There is a serious risk that personal
injury may result if contact is made with spinning fan blades. Keep hands and all objects away from
Radiator Fan(s) during Update Process!
 After the update is complete check and erase all DTCs.
NOTE:
After the software update an initial run of the compressor must be carried out according to the Guided
Functions. The start switch must be ON, brake pedal depressed and electric motor indicator in the
instrument panel in READY status (Figure 1). The initial run of the compressor will not complete without
READY status illuminated.
All other DTCs must be erased before performing the first run procedure.
Page 4 of 7
© 2016 Volkswagen Group of America, Inc.
All rights reserved. Information contained in this document is based on the latest information available at the time of printing and is subject to the copyright and other
intellectual property rights of Volkswagen Group of America, Inc., its affiliated companies and its licensors. All rights are reserved to make changes at any time without notice.
No part of this document may be reproduced, stored in a retrieval system, or transmitted in any form or by any means, electronic, mechanical, photocopying, recording, or
otherwise, nor may these materials be modified or reposted to other sites, without the prior expressed written permission of the publisher.
Technical Bulletin
Figure 1
Tip:
The SVM Process must be completed in its entirety so the database receives the update confirmation response.
A warranty claim may not be reimbursed if there is no confirmation response to support the claim or action is
carried out that is not explicitly stated in the Technical Bulletin.
Page 5 of 7
© 2016 Volkswagen Group of America, Inc.
All rights reserved. Information contained in this document is based on the latest information available at the time of printing and is subject to the copyright and other
intellectual property rights of Volkswagen Group of America, Inc., its affiliated companies and its licensors. All rights are reserved to make changes at any time without notice.
No part of this document may be reproduced, stored in a retrieval system, or transmitted in any form or by any means, electronic, mechanical, photocopying, recording, or
otherwise, nor may these materials be modified or reposted to other sites, without the prior expressed written permission of the publisher.
Technical Bulletin
Warranty
To determine if this procedure is covered under Warranty, always refer to the Warranty Policies and
Procedures Manual 1)
Model(s)
Year(s)
Eng.
Code(s)
Trans. Code(s)
VIN Range From
VIN Range To
e-Golf
2015
All
All
All
All
e-Golf
2016
All
All
AU_GW900001
AU_GW901814
SAGA Coding
Claim Type:
Use applicable Claim Type 1)
Service Number:
Damage
Code
8848
0039
Parts Manufacturer
HST
Damage Location
(Depends on Service No.)
--
Use applicable when
indicated in Elsa (L/R)
e-Golf
Labor Operation 3) : Charge Battery
27068950 = 10 TU
Labor Operation 3) : Update Programming
88482599= 35 TU
Causal Part: Select Labor Operation
88482599
WWO 2)
Diagnostic Time 4)
GFF Time expenditure
01500000 = 20 TU max.
Road Test
01210002 = 00 TU
01210004 = 00 TU
Technical Diagnosis
01320000 = 00 TU max.
Yes
NO
NO
Claim Comment: Input “As per Technical Bulletin 2040184” in comment section of Warranty Claim.
1)
Vehicle may be outside any Warranty in which case this Technical Bulletin is informational only
Page 6 of 7
© 2016 Volkswagen Group of America, Inc.
All rights reserved. Information contained in this document is based on the latest information available at the time of printing and is subject to the copyright and other
intellectual property rights of Volkswagen Group of America, Inc., its affiliated companies and its licensors. All rights are reserved to make changes at any time without notice.
No part of this document may be reproduced, stored in a retrieval system, or transmitted in any form or by any means, electronic, mechanical, photocopying, recording, or
otherwise, nor may these materials be modified or reposted to other sites, without the prior expressed written permission of the publisher.
Technical Bulletin
2)
Code per warranty vendor code policy.
3)
Labor Time Units (TUs) are subject to change with ELSA updates.
4)
Documentation required per Warranty Policies and Procedures Manual.
Required Parts and Tools
No special parts required.
Tool Description
Tool No:
Midtronics Battery Tester/Charger
InCharge 940 (INC-940)
or
GRX3000VAS
VAS Diagnostic Tool
VAS 6150/X & VAS 6160/X and
ODIS Service with: current online updates
Additional Information
All part and service references provided in this Technical Bulletin are subject to change and/or removal.
Always check with your Parts Dept. and Repair Manuals for the latest information.
Page 7 of 7
© 2016 Volkswagen Group of America, Inc.
All rights reserved. Information contained in this document is based on the latest information available at the time of printing and is subject to the copyright and other
intellectual property rights of Volkswagen Group of America, Inc., its affiliated companies and its licensors. All rights are reserved to make changes at any time without notice.
No part of this document may be reproduced, stored in a retrieval system, or transmitted in any form or by any means, electronic, mechanical, photocopying, recording, or
otherwise, nor may these materials be modified or reposted to other sites, without the prior expressed written permission of the publisher.