21NA275
Service Bulletin Details
Public Details for: 21NA275
This service bulletin provides repair information to correct customer concerns of rear wheel lock up, abs event, loud bang and a flashing ?D? On driver information center (dic) when lightly or moderately accelerating forcing an 8-7 or 8-6 d
Models from 2021
Models from 2020
Models from 2019
2019 CADILLAC CT6 |
Bulletin No.: Service Bulletin Date: 21-NA-275 January, 2022 TECHNICAL Subject: Brand: Rear Wheel Lock Up, ABS Event, Loud Bang and a Flashing “D” on Driver Information Center (DIC) when Lightly or Moderately Accelerating, Forcing an 8-7 or 8-6 Downshift Model: GMC from to Engine: Transmission: (Automatic) 2020 2021 CT6 2019 2021 Escalade Models 2021 2021 LM2 MQC Silverado 1500 2020 2021 LM2 MQB Silverado 2500HD/ 3500HD 2020 2021 L5P MGM, MGU Suburban 2021 2021 LM2 MQC Tahoe 2021 2021 LM2 MQC Sierra 1500 2020 2021 LM2 MQB Sierra 2500HD/ 3500HD 2020 2021 L5P MGM, MGU Yukon 2021 2021 LM2 MQC CT5 Chevrolet VIN: to CT4 Cadillac Model Year: from MQA LSY MHS MHS — — Involved Region or Country North America, Uzbekistan, Russia, Middle East, Israel, Palestine, Bolivia, Chile, Colombia, Ecuador, Paraguay, Peru, Uruguay, Venezuela, China Condition Some customers may comment on the following conditions while lightly to moderately accelerating, forcing an 8-7 or 8-6 downshift between 64-96 km/h (40-60 mph) with the transmission at operating temperature: • Rear wheel/tire lockup or an ABS event • Loud bang • Very hard 8-7 or 8-6 downshift • Feeling of hitting a large pothole or large speed bump • Flashing “D” on the DIC Cause This condition may be caused by an internal control valve body issue. Correction Replace the valve body assembly. Refer to Control Valve Body Replacement in SI. Copyright 2022 General Motors LLC. All Rights Reserved. Page 2 January, 2022 Bulletin No.: 21-NA-275 Parts Information Use the VIN and refer to the GM Electronic Parts Catalog (EPC) to determine the proper part to order. Causal Part Description Part Number Qty X VALVE, CONT (CT4, CT5, CT6) 24044192 1 X VALVE, CONT (2020 T1 LD) 24044189 1 X VALVE, CONT (First Design 2020 T1 HD) 24041375 1 X VALVE, CONT (Second Design 2020 and 2021 T1 HD) 24044274 1 X VALVE ASM,- CONT 24047334 1 X VALVE ASM,- CONT 24043770 1 X VALVE ASM,- CONT 24043767 1 N/A Transmission Fluid 19352619 (U.S.A.) 19352620 (Canada) 8 Warranty Information For vehicles repaired under the Emission coverage, use the following labor operation. Reference the Applicable Warranties section of Investigate Vehicle History (IVH) for coverage information. Labor Operation Description Vehicle Labor Time 8463690 Diagnostic Time and Test Drive All 0.5 hr Add CT4 Add CT5 Add CT6 Add Silverado 1500 Add Add Control Valve Body Replacement Sierra 1500 Silverado 2500HD/3500HD Add Sierra 2500HD/3500HD Add Suburban Add Tahoe Add Yukon Version 1 Modified Released January 25, 2022 GM bulletins are intended for use by professional technicians, NOT a "do-it-yourselfer". They are written to inform these technicians of conditions that may occur on some vehicles, or to provide information that could assist in the proper service of a vehicle. Properly trained technicians have the equipment, tools, safety instructions, and know-how to do a job properly and safely. If a condition is described, DO NOT assume that the bulletin applies to your vehicle, or that your vehicle will have that condition. See your GM dealer for information on whether your vehicle may benefit from the information. 1.7 hrs 1.5 hrs 3.4 hrs 1.5 hrs 2.6 hrs WE SUPPORT VOLUNTARY TECHNICIAN CERTIFICATION