6197NAS

Service Action K143: Touch-Screen ‘Locks Up’
SERVICE
When Using SDARS Presets
25-JAN-13
No.:
6-197NAS
Section:
GENERAL
INFORMATION
BULLETIN
Market:
CAN / USA
DESCRIPTION
A limited number of 2012-2013 Jaguar XK vehicles within the listed VIN range may not change Satellite Digital
Audio Receiving System (SDARS) channel presets on the Touch-Screen or the audio system may remain on for
up to two (2) minutes after the ignition has been turned OFF.
AFFECTED VEHICLES
The VIN range of affected vehicles is B44940-B50268.
WORKSHOP PROCEDURES
Retailers are required to check DDW to ensure that the vehicle is affected by this program prior to undertaking
any rework action. Retailers are required to HOLD all affected vehicles in the above VIN range that are in their
control and refrain from releasing the vehicles for new or used vehicle sale pending completion of the rework
action. Affected vehicles already in the hands of customers should be updated at the next available opportunity.
Refer to Technical Bulletin K143NAS: Service Action: Touch-Screen ‘Lock Up’ When Using SDARS Presets, for
detailed repair instructions.
PARTS
No parts required
TOOLS
IDS with latest IDS-DVD and Calibration File; first available on IDS-DVD131.08 v.119
Jaguar-approved Midtronics Vehicle Power Supply
WARRANTY
NOTE: Check DDW to ensure that the vehicle is affected by this program prior to undertaking any rework
action. Repair procedures are under constant review, and therefore times / prices are subject to change;
those quoted here must be taken as guidance only. Refer to the Repair Times Searcher (RTS) on TOPIx to
obtain the latest repair time. At the time of confirming a booking for vehicle repair, ensure that all outstanding
Service Actions are identified to ensure the correct parts are available and adequate workshop time is
allocated for repairs to be completed at one visit.
NOTE: The configuration of the Touch-Screen takes approximately 2.5 hours. The SRO only allows for the
actual technician intervention time to commence the configuration and then to disconnect IDS afterwards. No
time is given for the non-intervention time period during the configuration.
Warranty claims must be submitted quoting Program Code 'Q143' together with the relevant Option Code
from the table. SRO and parts information is included for information only. The Option Code(s) that allows for the
drive in / drive out allowance can only be claimed if the vehicle is brought back into the workshop for this action
alone to be undertaken.
This program is valid for a limited time only. Warranty claims with a repair date prior to the 31 January 2015
closure date must be submitted for payment within 30 calendar days of completion of the repair.
PROGRAM
CODE
OPTION
CODE
DESCRIPTION
SRO
TIME
(HOURS)
PART NO.
K143
B
Configure Existing HLDF Module Using IDS/SDD
86.99.95
0.20
-
-
K143
C
Configure Existing HLDF Module Using IDS/SDD
Drive in/drive out
86.99.95
10.10.10
0.20
0.10
-
-
Normal Warranty policies and procedures apply
Jaguar Land Rover North America, LLC
555 MacArthur Boulevard
Mahwah, NJ 07430
QTY.