A9022702067266_1

Technical Service Bulletin
90 Instrument Cluster: "Audi Pre sense: fault" message momentarily shown at startup
90 22 70 2067266/1 June 8, 2022.
Model(s)
Year
VIN Range
Vehicle-Specific Equipment
Q3
2022
All
Digital Instrument Cluster
Condition
Customer states:
• After turning on the ignition, the message “Audi pre sense: fault. Please contact service” is briefly
displayed on the instrument cluster (for less than one second).
• The pre sense functionality of the vehicle is at no time impaired.
Workshop findings:
No relevant DTCs are stored.
Technical Background
A software bug in the instrument cluster may cause the warning message to be shown without cause upon
startup.
Production Solution
Not Applicable.
Service
Page 1 of 3
© 2022 Audi of America, Inc.
All rights reserved. Information contained in this document is based on the latest information available at the time of printing and is subject to the copyright and other
intellectual property rights of Audi of America, Inc., its affiliated companies and its licensors. All rights are reserved to make changes at any time without notice. No part of
this document may be reproduced, stored in a retrieval system, or transmitted in any form or by any means, electronic, mechanical, photocopying, recording, or otherwise,
nor may these materials be modified or reposted to other sites, without the prior expressed written permission of the publisher.
Technical Service Bulletin
This bulletin replaces Pending Service Solution (PSS) 2066501/1: PSS 90 Instrument Cluster: “Audi Pre
sense: fault” message momentarily shown at startup.
SVM Update Instructions
1. Follow all instructions in TSB 2011732: 00 Software Version Management (SVM), operating instructions.
2. Update the Instrument Cluster -J285- (diag. addr. 0017) using the SVM action code as listed in the table
below, if necessary:
Model
Old Software
Old
New Software
New Software
SVM Code
Part Number
Software
Part Number
Version
Input
Version
(or higher)
(or higher)
83A920700E
Q3
83A920704D
83A920700E
6170
83A920704D
83A920800E
6181
17A044
83A920800E
Warranty
Claim Type:
• 110 up to 48 Months/50,000 Miles.
• G10 for CPO Covered Vehicles – Verify Owner.
• If the vehicle is outside of any warranty, this Technical Service Bulletin is
informational only.
Service Number:
9025
Damage Code:
0039
Page 2 of 3
© 2022 Audi of America, Inc.
All rights reserved. Information contained in this document is based on the latest information available at the time of printing and is subject to the copyright and other
intellectual property rights of Audi of America, Inc., its affiliated companies and its licensors. All rights are reserved to make changes at any time without notice. No part of
this document may be reproduced, stored in a retrieval system, or transmitted in any form or by any means, electronic, mechanical, photocopying, recording, or otherwise,
nor may these materials be modified or reposted to other sites, without the prior expressed written permission of the publisher.
Technical Service Bulletin
Labor Operations:
Software Update (Includes checking for
0151 0000
DTCs)
Time stated on
the diagnostic
protocol (Max
150 TU)
Diagnostic Time:
Claim Comment:
GFF
No allowance
0 TU
Road test prior to the service procedure
No allowance
0 TU
Road test after the service procedure
No allowance
0 TU
As per TSB 2067266/1
All warranty claims submitted for payment must be in accordance with the Audi Warranty Policies and
Procedures Manual. Claims are subject to review or audit by Audi Warranty.
Additional Information
The following Technical Service Bulletin(s) will be necessary to complete this procedure:
• TSB 2011732: 00 Software Version Management (SVM), operating instructions.
All part and service references provided in this TSB (2067266) are subject to change and/or removal. Always
check with your Parts Department and/or ETKA for the latest information and parts bulletins. Please check
the Repair Manual for fasteners, bolts, nuts, and screws that require replacement during the repair.
©2022 Audi of America, Inc. All rights reserved. The information contained in this document is based on the
latest information available at the time of printing and is subject to the copyright and other intellectual
property rights of Audi of America, Inc., its affiliated companies, and its licensors. All rights are reserved to
make changes at any time without notice. No part of this document may be reproduced, stored in a retrieval
system, or transmitted in any form or by any means, electronic, mechanical, photocopying, recording, or
otherwise, nor may these materials be modified or reposted to other sites, without the prior expressed
written permission of the publisher.
Page 3 of 3
© 2022 Audi of America, Inc.
All rights reserved. Information contained in this document is based on the latest information available at the time of printing and is subject to the copyright and other
intellectual property rights of Audi of America, Inc., its affiliated companies and its licensors. All rights are reserved to make changes at any time without notice. No part of
this document may be reproduced, stored in a retrieval system, or transmitted in any form or by any means, electronic, mechanical, photocopying, recording, or otherwise,
nor may these materials be modified or reposted to other sites, without the prior expressed written permission of the publisher.