A9122042066224_4

Technical Service Bulletin
PSS 91 MIB3: lower display is flickering or distorted
91 22 04 2066224/4 June 6, 2022. Supersedes Technical Service Bulletin Group 91 number 22-02 dated May 25,
2022, for reasons listed below.
Model(s)
Year
A6 and
2021 –
S6
2022
VIN Range
Vehicle-Specific Equipment
All
Not Applicable
Condition
REVISION HISTORY
Revision
Date
Purpose
3
-
Revised header (updated software filter / added MY22)
2
04/25/2022
Revised header (updated software filter)
1
02/23/2022
Initial publication
Customer states:
• The lower display flickers intermittently or the display seems to be distorted.
Figure 1: Display distorted
© 2021 Audi of America, Inc.
Figure 2: Display flickering
Page 1 of 3
All rights reserved. Information contained in this document is based on the latest information available at the time of printing and is subject to the copyright and other intellectual property rights
of Audi of America, Inc., its affiliated companies and its licensors. All rights are reserved to make changes at any time without notice. No part of this document may be reproduced, stored in a
retrieval system, or transmitted in any form or by any means, electronic, mechanical, photocopying, recording, or otherwise, nor may these materials be modified or reposted to other sites, without
the prior expressed written permission of the publisher.
Technical Service Bulletin
Workshop findings:
• No relevant DTC is stored in the vehicle.
Technical Background
A software malfunction may cause the lower display to flicker or be distorted.
Production Solution
This bulletin will be updated when more information is available. A solution is currently under development.
Service
1. Explain to the customer that a solution is expected by the end of the 4th quarter of 2022 (subject to change) and
that no repairs are necessary at this point. Do not replace any components for this condition since this will not
resolve the customer’s concern.
2. Create a PSS record in the PSS application through the Pending Service Solutions (PSS) link in AccessAudi
(under Related Links >> Service), or through the Technical Assistance page in Elsa.
Workaround
The customer can perform the following steps to restore the correct functionality of the lower display:
1. Reboot the MMI (refer to “Restarting the MMI” in the owner’s manual)
a. Push and hold the volume/power button for at least ten seconds until you see the upper MMI screen boot
back up.
Warranty
This TSB is informational only and not applicable to any Audi Warranty.
© 2021 Audi of America, Inc.
Page 2 of 3
All rights reserved. Information contained in this document is based on the latest information available at the time of printing and is subject to the copyright and other intellectual property rights
of Audi of America, Inc., its affiliated companies and its licensors. All rights are reserved to make changes at any time without notice. No part of this document may be reproduced, stored in a
retrieval system, or transmitted in any form or by any means, electronic, mechanical, photocopying, recording, or otherwise, nor may these materials be modified or reposted to other sites, without
the prior expressed written permission of the publisher.
Technical Service Bulletin
Additional Information
All part and service references provided in this TSB (2066224) are subject to change and/or removal. Always check
with your Parts Department and/or ETKA for the latest information and parts bulletins. Please check the Repair
Manual for fasteners, bolts, nuts, and screws that require replacement during the repair.
©2022 Audi of America, Inc. All rights reserved. The information contained in this document is based on the latest
information available at the time of printing and is subject to the copyright and other intellectual property rights of
Audi of America, Inc., its affiliated companies, and its licensors. All rights are reserved to make changes at any time
without notice. No part of this document may be reproduced, stored in a retrieval system, or transmitted in any
form or by any means, electronic, mechanical, photocopying, recording, or otherwise, nor may these materials be
modified or reposted to other sites, without the prior expressed written permission of the publisher.
© 2021 Audi of America, Inc.
Page 3 of 3
All rights reserved. Information contained in this document is based on the latest information available at the time of printing and is subject to the copyright and other intellectual property rights
of Audi of America, Inc., its affiliated companies and its licensors. All rights are reserved to make changes at any time without notice. No part of this document may be reproduced, stored in a
retrieval system, or transmitted in any form or by any means, electronic, mechanical, photocopying, recording, or otherwise, nor may these materials be modified or reposted to other sites, without
the prior expressed written permission of the publisher.