DC_91CD

VWoA Compliance
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Audi Communications 
Wednesday, June 29, 2022 6:30 AM
VWoA Compliance
[From: External] After Sales Service + Parts Newsletter
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CW26 June 2022
Audi Service Customer Experience
91CD Motion for Audi Connect Customer Onboarding
In order to boost customer satisfaction related to the 3G turndown,
we introduced our connected services solution, Motion for Audi
Connect, in January 2022. Dealers have been receiving affected
customers and their Segment 2 vehicles to complete the
associated campaign since that time. Many of these customers
are not yet in dealership systems, which provides a unique
opportunity to gain loyal customers to your service department!
There are two critical steps toward ensuring that this campaign is fully completed and that the customer
has the ability to utilize their updated services through Motion for Audi Connect:
1. Completion of the update/installation steps for eligible vehicles outlined in the 91CD circular and
2. Activation of the Motion for Audi Connect App on affected customers’ mobile devices.
A customer-facing feature and procedure video has been published on the Motion for Audi Connect
website, which allows customers to anticipate what will be accomplished during their service visit for
91CD.
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All Service personnel should familiarize themselves with this video to ensure successful completion of
this campaign (including App activation) and support our customers’ satisfaction with this process prior to
conclusion of their 91CD service.
To view the newly published video, please visit motionforaudiconnect.com/getstarted or click here.
Robert Lecznar, Sr. Director, Audi After Sales
Bonnie Lawrence, Director, Audi After Sales Operations
Elsa2Go
Maintenance Cards Available Now!
As part of the ongoing effort to centralize service information, all Maintenance Schedules, Fluid Capacity
Charts and Normal Load Condition Tire Pressure charts have been migrated from ServiceNet to
Elsa2Go. Additionally, the maintenance schedules are available in UPG with the ability to print the
maintenance card or individual maintenance interval.
Below is an overview of how to access the information from Elsa2Go and UPG.
Elsa2Go
1. Enter VIN or build a vehicle
2. Select the Infomedia icon
3. Select Repair Manual
4. Select ServiceNet References
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Universal Pricing Guide
From the Factory Recommended Maintenance section:
1. Select the Print icon
2. Select to print the maintenance card or maintenance interval
For any questions, please contact us at [email protected].
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Audi Accessories
Q3 Hitch and Attachments Incentive
For a limited time, Parts Managers are able to receive a
payout on purchases of select hitches and lifestyle
attachments: Parts Managers will receive $50 for each
eligible hitch part number purchased and $15 for each
eligible attachment part number purchased.
Duration: July 1 to August 31
Full Program Details
4th of July eCommerce Promotion
Audi of America is pleased to offer complimentary shipping (up to $200) with a minimum purchase of
$200 using code AUDISUMMER22 and a 10% discount for selected Audi Genuine Accessories part
numbers from 07.01.22 through 07.05.22 on dealer Virtual Counter sites (parts.audiusa.com).
Duration: July 1 to July 5
Full Program Details
Thule Price Adjustment
Thule has advised that it will implement a price adjustment from July 2022. Consequently, we write to
inform you that there will be a price increase across all Thule products currently sold in the Audi
accessories portfolio.
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This increase will come into effect from July 1 and MSRPs will be adjusted to the values shown in the
following table:
Thule MAP Holiday
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AoA would like to make you aware of Thule’s upcoming MAP promotion, during which dealers have the
option to temporarily reduce their advertised MSRP to levels that are equal to or greater than those
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specified on Thule’s Promotional Price list (see below). Please note that due to the upcoming July 1
price increases, AoA is not planning to change the prices advertised on the Virtual Counter or the
SimplePart website for this short time period. Nevertheless, participating dealers may pursue this
promotion in-store.
Duration: June 24 to July 4
Audi Parts
Build-to-Order Wheel & Tire Sales Challenge
From June 15–September 14, 2022, Service Consultants, Service Managers, Audi
Brand Specialists, F&I Managers, Parts Managers, Parts Consultants, CPO Managers,
Used Car Managers, New Car Managers and other eligible participants can earn
rewards in the Build-to-Order Wheel & Tire Sales Challenge.
For every qualifying Build-to-Order wheel and tire package (set of four) sold and
claimed, participants will earn $150 in Service Perks™ rewards. Q3/Q5/Q7 summer, allseason, and winter packages are eligible for this incentive.
Sales Challenge Overview
Eligible Packages List*
*Pricing is subject to change, please visit Audi Tire Center website for
latest pricing and updates Sell Sheets (Featured Announcements)
Audi Product Support
New Program Announcement: Audi Vin-4-Pin
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We are pleased to release a new program called Vin-4-Pin. This program allows technicians to report on
specific topics listed on ServiceNet via TAC web tickets. This program will award technicians a 10 dollar
bonus per case reported.
By choosing to report cases on these topics, your findings are used in the fault solving process and
ultimately lead to product improvements!
 Cases are easily reported using TAC web tickets
 Current topics can be found on ServiceNet under technician references>>Vin-4-Pin
For more details please see TSB 2066297
Audi collection
Now is the time to place your order for 2023 calendars. Custom calendars are a great way to promote the
Audi brand and your dealership. This year we’re excited to offer a new theme for our wall calendar: Past,
Present, and Beyond. This visionary calendar takes a look at where Audi has been and is going with an
array of concept cars that are sure to impress your customers.
Be sure to place your order by Friday, August 5th!
Order Online
Download Order Form
STAY CONNECTED
Audi of America | 2200 Woodland Pointe Ave, Herndon, VA 20171
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